Customer Service Representative
3 weeks ago
Customer Service Representative / Inside Sales – Fast-Paced Entrepreneurial Environment
Location: Langley, BC
Salary: $55,000 + Benefits
Are you someone who thrives in a fast-paced, ever-changing environment? Do you enjoy taking ownership of your work, managing client relationships, and being part of a growing, entrepreneurial team? If so, we have the perfect opportunity for you
What You’ll Do:
- Be the go-to person for a group of clients, entering orders and managing their production needs
- Track and update production schedules, ensuring everything is running smoothly and on time
- Collaborate with the accounting team to process credits and solve any issues quickly
- Process and procedure improvement —bring your ideas and help improve processes
- Work closely with a supportive, hands-off manager who trusts you to get things done
What’s the Day-to-Day Like?
- You’ll be handling multiple client orders, tracking production, and ensuring things stay on schedule
- Every day is different It’s not a role for someone looking for a routine—this is for someone who likes variety and problem-solving in a dynamic workplace
- You’ll work with clients, production, and accounting to make sure everything flows smoothly, even when challenges come up
What You Bring:
- Experience in B2B customer service or inside sales—tenure and familiarity with managing client relationships are key
- Strong organizational and multitasking skills—you're comfortable wearing many hats in a fast-paced environment
- Solid Excel skills—an assessment may be required
- Ability to work independently in an entrepreneurial setting where things can change quickly
What’s in it for You?
- Autonomy & Flexibility: No micromanaging—our team trusts you to take charge and own your work
- Career Growth: You’ll have the opportunity to learn from seasoned professionals and get involved in exciting projects
- Benefits: 3 weeks vacation, RRSP match after 1 year, and extended health benefits
Perks? We’ve Got Them
- Laid-back business casual dress code (yes, jeans are OK)
- Fun team events like BBQs, Vancouver cruises, and Christmas parties
- A supportive, close-knit team environment where you’ll be set up for success
If you're excited by the idea of working in a flexible, fast-moving environment and want to contribute to a growing company, we’d love to hear from you
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