Intake Liaison, Primary Health Care

2 months ago

Etobicoke, Canada LAMP Community Health Centre Full time

**Intake Liaison,** **Primary Health Care**

**Permanent Full-time Position: 35 hours per week**

**Position Expected Start Date: July 2023**

**Salary Range: $43,732 - 52,479 per year**

LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of services to improve a person's health and wellbeing. LAMP uses a coordinated approach to connect people to medical services and other programs that build personal resources. By providing equitable, culturally safe access to care that improves physical, emotional, social and economic wellbeing, people can better manage their health and its social determinants.

**Job Summary**

Reporting to the Supervisor, Primary Healthcare Administration and working in collaboration with all service provision areas, the Intake Liaison is the first point of contact for anyone seeking service and is responsible for receiving requests for access and coordinating program and service connections for care.

The Intake Liaison maintains overall responsibility for waitlists and administration of intake assessments and scheduling. They work in close partnership with Registered Practical Nurses and other administrative and support staff with regard to triaging and clinical decisions, as well as providers of care, and are involved in related administrative aspects of the program.

The Intake Liaison complies and adheres to all applicable Centre policies and procedures.

**Primary Responsibilities**
- Facilitates initial screening with intake criteria and provides other resources as necessary to any person(s) seeking care or referred to LAMPs programs and service areas
- Assess individuals needs and available resources in a culturally safe manner and by following anti-racism and anti-oppression frameworks when engaging with them
- Identifies situations that warrant fast-tracking or referral(s) to external crisis or other services
- Obtains all relevant and required information, completing data registration/collection of forms or consents etc. and booking initial assessments or appointments with care providers
- Provides orientation to LAMPs services and programs, code of conduct requirements and other additional general new client information on access
- Coordinates individual or group documentation collection as deemed necessary and supporting access to other services as directed
- Supports navigation of other community or health services including information for community resources/services as appropriate to the person(s) situation
- Documents and maintains all waiting lists when service area(s) require, providing ongoing follow-up and updating information
- Handles inbound and outbound calls related to information and follow up on intake with a courteous, professional and timely manner
- Processes electronic and paper documentation; filing, scanning and faxing
- Provides feedback and/or input in the development and evaluation of policies and procedures for the role or otherwise as requested to support program enhancement
- Attends stakeholder meetings where intake matters are addressed, providing solutions and following up as appropriate in a timely manner with all concerned parties and nurtures those relationships as a trusted representative of LAMP CHC
- Participates in discussions and decision-making at team and/or other meetings as requested
- Contributes to overall team functioning by assisting where needed and with the development of quality and process improvement initiatives
- Advances the Centre’s work by participation in activities that seek to strengthen collaborative and interdisciplinary teamwork, such as interdisciplinary committees
- Preserves confidentiality of all client and employee information and seeks to minimize risk while working with data
- Maintains and develops new professional competencies as directed by Supervisor
- Other duties as assigned

**Required Qualifications**
- Social Services degree, or (Medical) Office Administration Diploma from a recognized institution and/or equivalent work experience
- Two to three years of experience in a community health setting
- Understands privacy legislations, medical and health care system, diversity and inclusion.
- Knowledge of health care coverage programs
- Excellent interpersonal skills necessary to work effectively across all levels of the organization’s diverse workforce
- Experience and knowledge of the impacts of social determinants of health would be an asset
- Experience working with persons in crisis and or a reliable ability to respectfully deal with person(s) in distress, de-escalation skills are required
- Excellent communication skills, both verbal and written, with the ability to clearly convey information and ideas
- Typing speed of 45 WPM
- Great attention to detail with the ability to work under pressure, account for results, and meet challenging deadlines with the ability to maintain a positive attitude
- Professional and empathetic
- Pos

  • Supervisor, Primary Health Care Administration

    4 days ago

    Etobicoke, Canada LAMP Community Health Centre Full time

    **Supervisor, Primary Health Care Administration** **Full Time Permanent Position: 35 hours per week** **Location: Lakeshore & East Mississauga Community Health Centre sites** **Salary Range: $49,724.00 per year to $59,688.00 per year** LAMP Community Health Centre is a multi-service, community based, charitable organization that provides a wide range of...

  • Supervisor, Primary Health Care Administration

    1 week ago

    Etobicoke, Canada LAMP Community Health Centre Full time

    **Full Time Permanent Position: 35 hours per week** **Salary Range: $49,724.00 to $59,688.00 per year** **Expected Started Date: As soon as possible** **Location: Lakeshore & East Mississauga Community Health Centre sites** LAMP Community Health Centre is a multi-service, community based, charitable organization that provides a wide range of programs and...

  • Counsellor, Intake

    7 days ago

    Etobicoke, Canada Jean Tweed Treatment Centre Full time

    **Counsellor, Intake** **1 Full Time, Contract (approximately 15 months)** - **Classification: Counsellor, Intake**_ - **Job Title: Counsellor, Intake**_ - **Location: 215 Evans Avenue, Toronto, ON, M8Z 1J5**_ - **Hours of Work: 37.5 hours per week**_ - **Rate of Pay: $23.18 - $27.12**_ - **Preferred Start Date: January 9, 2023**_ - **Closing Date: Until...

  • Care Coordinator

    2 weeks ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Six Points** Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Care Coordinator

    1 week ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** -** **Four Seasons Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Manager, Allied Health Programs

    1 week ago

    Etobicoke, Canada LAMP Community Health Centre Full time

    **Manager, Allied Health Programs** **Temporary Full Time Position: 35 hours per week** **Contract Period: March 2023 to May 2024** **Salary Range: TBD** LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of programs and services to improve a person's overall health. LAMP uses a...

  • Health Care Aide

    4 days ago

    Etobicoke, Canada Eatonville Care Centre Full time

    **Position Overview** Under the direction of the Unit Supervisor provides personal care, reports changes in resident status and documents where applicable. Enhances restorative care by promoting independence and activities of daily living. Enhances the therapeutic effects of the bathing process and provides the resident with an environment and bathing...

  • Counsellor, Intake

    2 months ago

    Etobicoke, Canada Jean Tweed Treatment Centre Full time

    **Program/Department Summary** The Intake Department coordinates activities for the Jean Tweed Centre’s (JTC) Intake & Support and Stabilization Programs, and provides both direct and indirect services to clients. This includes assessment, group facilitation, case management, coordination of activities within the department, participation in the planning,...

  • Counsellor, Intake

    2 days ago

    Etobicoke, Canada Jean Tweed Treatment Centre Full time

    **Program/Department Summary** The Intake Department coordinates activities for the Jean Tweed Centre’s (JTC) Intake & Support and Stabilization Programs, and provides both direct and indirect services to clients. This includes assessment, group facilitation, case management, coordination of activities within the department, participation in the planning,...

  • Primary Care and Internal Medicine Clinic Volunteer

    5 days ago

    Etobicoke, Canada Inspire Health Clinic Full time

    Join the Inspire Medical Clinic as a **Volunteer! **We are a multi-disciplinary medical clinic, specializing in Primary Care (General Practice) and Internal Medicine. We are looking for hard-working and inquisitive volunteers who want to gain experience in the field of clinical medicine. **Responsibilities and Duties** This position is open to volunteers...

  • Systems Navigator

    2 months ago

    Etobicoke, Canada Rexdale Community Health Centre Full time

    Rexdale Community Health Centre (RCHC) is a non-profit, multi-service, community-based organization that serves communities in Rexdale and North-West Etobicoke. Operating out of three locations, RCHC offers core services that include; primary health care, health promotion, community development programs, Pathways to Education and Diabetes Education...

  • Liaison Librarian

    5 days ago

    Etobicoke, Canada Humber Full time

    **Liaison Librarian - Libraries - FT Academic** - (24936) **Find Your Spot at Humber** At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in...

  • Health Care Aide

    2 weeks ago

    Etobicoke, Canada William Osler Health System Full time

    **Company Description** One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Home Care Support Worker

    2 weeks ago

    Etobicoke, Canada Verdure Health Care Full time

    Why Join Verdure HealthCare? Join our dynamic team and make a meaningful difference in our clients' lives! Verdure HealthCare offers diverse opportunities and a robust career path in various professional roles. As a part of our team, you will benefit from a competitive salary and a comprehensive benefits package, which includes: - Full-time and part-time...

  • Dietary Aide

    4 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...

  • Dietary Aide

    4 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...

  • Dietary Aide

    4 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...

  • Client Liaison

    5 days ago

    Etobicoke, Canada Bond Consulting Group Full time

    Bond Consulting Group is a unique professional services firm. We are a leading SR&ED consulting firm, located in Toronto. SR&ED stands for "Scientific Research & Experimental Development" - it is the name of the largest and most important corporate tax incentive program in Canada, available to all businesses in fields of science, technology, or medicine. The...

  • Community Resource Liaison

    2 weeks ago

    Etobicoke, Canada Delta Family Resource Centre Full time

    INTERNAL/EXTERNAL POSTING **Community Resource Liaison (CRL)** (1 Part-time position) Delta Family Resource Centre (Delta Family, DF) is a community-based agency which has served communities in North-West Toronto for more than 35 years. Situated in ethno-racially diverse communities, Delta Family equips people with the tools and resources they need to...

  • Community Resource Liaison

    1 week ago

    Etobicoke, Canada Delta Family Resource Centre Full time

    **Community Resource Liaison (CRL)** **(2 Part-time positions)** Delta Family Resource Centre (Delta Family, DF) is a community-based agency that has served communities in North-West Toronto for more than 35 years. Situated in ethno-racially diverse communities, Delta Family equips people with the tools and resources they need to live progressively...