Guest Service Agent

6 months ago


Kitchener, Canada Kitchener Inn & Suites Full time

**Responsibilities**:

- Greet and welcome guests upon arrival.
- Provide information about the hotel, its services, and the surrounding area.
- Answer inquiries from guests regarding hotel services, facilities, and attractions.
- Process guest check-ins and check-outs in a timely manner.
- Handle cash, credit card, and other forms of payment for guests' purchases.
- Provide assistance with luggage storage and retrieval.
- Maintain an organized work area.

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Kitchener, ON N2P 2E9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (preferred)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: In person


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