Property Manager

1 month ago

Vaughan, Canada Toro Group of Companies Full time

**Position**: Property Manager Division: Toro Aluminum

**Location**: 330 Applewood Crescent Date: November 2023

**Reports to**: Senior Vice President

JOB SUMMARY
The Property Manager is responsible for all aspects of the management of Toro Group’s Property Portfolio. They report directly to the Senior Vice-President at Toro Aluminum and works closely with senior management as well the purchasing and accounting departments, outside vendors and tenants.

DIRECT AND/OR INDIRECT REPORTS
None.

MAJOR RESPONSIBILITIES/ACCOUNTABILITIES
Management/Supervision/Leadership
- Oversee all internal or 3rd party service or trades ensuring work is completed to standards and on time.

Health and Safety
- Identify and address all safety issues, through regular inspection and regular maintenance.
- Ensure all 3rd party trades or internal service technicians perform work in a safe manner.

**Financial and/or Budget**:

- Accomplishes financial objectives by collecting rents, facilitating approval process for bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action

Technical/Function
- Maintains all property records, actions, etc. in the Yardi system

Internal/External Customer Service
- Address tenant questions, complaints, violations, and problems

Administration
- Oversee, maintain, and inspect all designated buildings and properties
- Property Acquisitions & Leases - administrative communication with ownership, vendors, real estate brokers and agents, insurance, legal and accounting
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, and completing repairs, planning renovations, contracting with landscaping and snow removal services
- Tenants (3rd party) - legal processes for screening a tenant, initiating, and terminating leases, handling security deposits, rent collection, renewals, safety compliance, customer service, repairs & maintenance, complying with all relevant laws, codes, and company policies
- Other duties as required

EDUCATION AND QUALIFICATIONS
- CPM - Certified Property Manager designation
- Bachelor’s degree or equivalent experience preferred

EXPERIENCE
- 10 - 15 years’ experience in property management
- 5-10 years’ management experience a plus
- Experience working as a Property Manager in a private company whose primary business is NOT property management

SKILLS
- Intermediate experience with Yardi Breeze property management software is a must
- Exceptional interpersonal and Customer Service skills, especially the ability to leverage knowledge and experience to influence and attain desired outcomes
- Working knowledge of property regulations
- Professionalism, common sense and good judgement
- Act at all times with discretion, confidentiality, diplomacy and strong listening skills
- Excellent oral and written communication skills
- High level of organization and attention to detail
- Proficiency in Microsoft Office

DEMONSTRATE COMPANY VALUES
- Do what you say - act with integrity so our customers and internal partners trust us to deliver results
- Get it done - find solutions to ensure the job gets done right
- Be better every day - take pride and be passionate about improving our business, safety, and quality and strive to be the best
- Think big picture - think long-term, be strategic and have a vision. Your investment in our business, is critical to our success.
- Build strong relationships - value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders.

INDHP

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