Automotive Service Advisor
2 weeks ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.
We are looking for automotive service advisor to direct service department activities of a full service repair and maintenace shop engaged in repairing and maintaining all makes and models of vehicles. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
**Responsibilities**
As a Midas automotive service advisor, you will direct all automotive service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Oversee shop employees
- Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
**Qualifications**
- A minimum of 2 years of store or service advisor experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team-building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
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