Food & Beverage Manager, Brazen

4 weeks ago

Banff, Canada Pursuit Collection Full time

What will be your daily pursuit?:
Ensures the smooth running of the day-to-day operations for Brazen, special events and all banquets

What perks can you expect?:

- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- A safe work environment
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

- Execute day to day operations with logístical organization focusing on increasing sales and profitability
- Consistently delivering and coaching exceptional guest service standards
- Continue to drive guest and employee experiences
- Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing exceptional service
- Assist with the recruitment, training, development and retention of high-quality team members
- Preparation of monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues
- Participate in the budgeting process - develop, implement and manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and minimize expense
- Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy, speed, improved business practices and attract and retain superior talent
- Ensure employee and guest safety is a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
- Ability to manage all F&B and day to day operations within budgeted guidelines and to the highest standards
- Establish strong partner-like relationship with hotel leadership team and all Pursuit Collection Managers and Directors based on deep understanding, acumen and knowledge of the company’s business, strategy, plans and performance of the Pursuit Collection Food and Beverage operations
- Collect, communicate and lead the efforts to know and understand our customers, guest trends, innovation and product development
- Interact with guests and get feedback on product quality and service level: review feedback from guests through Social Media and Guest Satisfaction Surveys and drive goals to increase scores
- Staffing, training, development, staff meetings, scheduling and payroll submissions
- Assist with planning and execution of functions and events throughout the outlets
- Ordering, inventory and stock taking along with ability for coding and remittance of all invoices through the inventory management system
- Oversee the inventory management system daily maintenance by the Chef and see that all recipes are integrated within Simphony
- POS development and programming co inside with menu development and inventory management system timelines
- Assist in development and execution of F&B promotions within Brazen
- “Promise to Place” ensure sustainability and respect within the community
- Maintain core standards as developed by F&B Shared Services
- Adhere to People and Culture standard operating procedures

What skills and experience do you need for this job?:

- 5 years’ experience in the hospitality and travel industries
- Proven Food and Beverage Management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software and POS)
- Up to date with Food and Beverage trends and best practices
- Thrives in a fast paced and high energy work environment
- Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
- Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff
- Able to create “fellowship” through modelling our core values and best practices
- Capable of inspiring teams to drive speed and performance within the organization
- Experience with financial management and creating strong employee and guest satisfaction
- Strong experience across a broad range of food and beverage activities, meetings/events and functions
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?:

- Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events - and fun
- Independent. You’ll spend your days in and around our historic hote

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