Bartender, Brazen

What will be your daily pursuit?:
Striving to provide our guests at Brazen located in the Mount Royal Hotel in Banff, AB with excellent beverage service in a professional and sincere manner.

What perks can you expect?:

- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

- Striving to provide our guests with excellent service and memorable experiences in a professional and sincere manner
- Ensuring that guest complaints are resolved to the satisfaction of the guest and that each interaction is treated as an opportunity to “WOW” the guest
- Able to communicate effectively to all customers
- Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
- Courteous service to all guests
- Answer questions when asked about the surroundings/menu
- Know cocktail & drinks menu extensively and able to guide customers accordingly
- Use basic wine knowledge to guide customers accordingly - based on food pairing, sweetness levels
- Execute proper wine service as trained by your Sommelier
- Know all food items on menu
- Pass the food menu test at the end of the training program (85%)
- Must pass the drink menu test at the end of training program (85%)
- Ensuring that all areas are clean and orderly at all times
- Ensuring stockrooms and storage are neat and organized at all times
- Certify and confirm that SOP’s are followed and completed
- Assist the restaurant team with special projects, promotions, functions and special events
- Ensuring proper cash and float security during operating hours
- Manage your own cash floats on a daily basis

What skills and experience do you need for this job?:

- Basic knowledge on the distilling process of each main spirit group (i.e. vodka, rum, gin, whiskeys )
- Thrives in a fast paced, high energy work environment
- At least 1+ year bar experience with a minimum of 6 months working in a busy restaurant environment
- Guest service oriented
- A positive, ‘go getter’ attitude
- Able to lift at least 15 pounds
- Able to stand for long periods of time
- Proserve qualifications
- Flexible with work schedule (morning & evening shifts)

What will your work environment be like?:

- Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events - and fun
- Independent. You’ll spend your days in and around our historic hotel
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.