Food & Beverage Supervisor/ Server, Brazen

3 weeks ago

Banff, Canada Banff Jasper Collection by Pursuit Full time

What will be your daily pursuit?:
This position is located at Brazen, in the Mount Royal Hotel. Supporting, coaching and inspiring the food and beverage team in the delivery of an exceptional hospitality culinary experience, fueling our guests and staff for adventure This position is hybrid as it will be a supervisor and serving position.

What perks can you expect?:

- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

- Work closely with the food and beverage management team to ensure the highest standards of service are met
- Assist in the efficient supervision of the outlet’s staff
- Leading the team with a positive attitude and recognizing a job well done
- Providing daily oversight of F&B operations, including function and logistics organization, increasing sales and profitability, establishment and consistent delivery of exceptional guest service standards
- P/L responsibility for all aspects of the restaurant
- Assist with the recruitment, training, development and retention of high quality team members
- Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of food and beverage operations
- Become deeply ingrained in the operations of food and beverage in order to drive employee satisfaction, guest satisfaction and financial performance
- Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speed, improved business practices and attract and retain superior talent on our team
- Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
- Provide support to all of the Company’s research and guest satisfaction programs
- All day to day operational issues providing daily supervision to the restaurant
- Assist with training, staffing, development, staff meetings, scheduling and payroll submissions
- Assist with planning and execution of functions
- Ordering, inventory and stock stake
- Coding and remittance of all invoices
- Cross promotion of all Pursuit attractions and divisions
- Serving shifts available based on business needs

What skills and experience do you need for this job?:

- High attention to detail and good communication skills
- Strong customer service skills
- Experience with cash control procedures
- Food & Beverage background
- Experience in similar leadership role an asset
- Thrives in a fast paced and high energy work environment
- Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?:
The fun job starts immediately and is Full Time.
- National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events - and fun
- Independent. You’ll spend your days in and around natioinal parks
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

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