Collections Representative

3 weeks ago


North York, Canada a.p.i Alarm Inc Full time

a.p.i. ALARM INC is a leading provider and integrator of security technology, since 1983 a.p.i. ALARM INC has exceeded the standards set out by the Underwriters Laboratories of Canada, providing security and peace of mind to over one million Canadians from Coast to Coast.

**Job Purpose**:
As a member of the Accounts Receivable team, you will be responsible for reviewing/collecting past due accounts and negotiating payment agreements. If you are a detail-oriented, organized professional, please send us your cover letter and resume.

**Specific Job Responsibilities**:

- Monitoring and maintaining up-to-date records for client accounts and reviewing accounts in arrears to ensure appropriate actions are taken
- Professionally handling customer inquiries, including providing detailed customer statements as required, and resolving payment disputes
- Tracing and locating debtors to make payment arrangements
- Act as back up for reception - receive and direct incoming calls to appropriate personnel
- Recommending further action or discontinuation of service on occasions where payment is not forthcoming by liaising with the Customer Service and Sales departments where necessary
- Preparing reports as required

**Experience & Knowledge / Education Requirements**:

- Post-secondary diploma, degree, or equivalent experience
- Minimum of 1-2 years of credit and collections experience
- Excellent communication skills both written and verbal
- Ability to prioritize projects to ensure adherence to assigned project deadlines
- Ability to work in a fast-paced environment
- Knowledge of Microsoft Outlook, Word, and proficient in Excel

**Location**: Corporate Head office is located in North York. _**100% in-office**_

**Job Types**: Full-time, Permanent

**Salary**: $38,000.00-$40,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Application question(s):

- Are you able to pass a criminal record check?

**Experience**:

- Accounts receivable: 1 year (preferred)
- Customer service: 1 year (preferred)
- credit and collections: 1 year (required)

Work Location: In person

Expected start date: 2024-03-18



  • North York, ON, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIESMitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.KEY DUTIES & RESPONSIBILITIESComplete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.Complete skip tracing to locate customers who...


  • North York, ON, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIESMitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.KEY DUTIES & RESPONSIBILITIESComplete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.Complete skip tracing to locate customers who...


  • North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • North York, Canada Greenwin Inc. Full time

    **Summary**:Building Representatives are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect rent payments, maintain cleanliness, general maintenance, and lease apartments as...


  • North York, Canada Acara Solutions Full time

    **Acara Solutions is seeking a Customer Service Representative/Order Administrator to assist a well known company.** - This is a contract to direct placement opportunity with room for career growth located in North York. Starting wage is $17-19/hr paid weekly morning schedule Monday-Friday._ **Responsibilities**: - Handle inbound & outbound calls from & to...


  • North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...


  • North York, Canada Acara Solutions Full time

    **Acara Solutions is seeking a Customer Service Representative/Order Administrator to assist a well known company.** This is a contract to direct placement opportunity with room for career growth located in North York. Starting wage is $17-19/hr paid weekly morning schedule Monday-Friday. **Responsibilities**: - Handle inbound & outbound calls from & to...


  • North York, Canada Pollard Windows Inc Full time

    **About the Company** - Pollard Windows Inc. is a 100% owned and operated family business located in Burlington, Ontario. A proud Canadian manufacturer that is engaged in the design, development and marketing and selling of both windows and doors in Canada. Today, Pollard operates out of a 300,000 square foot state-of-the-art manufacturing plant and they are...


  • North York, Canada Starbucks Full time

    **Now Brewing** - real estate representative, store development **#tobeapartner** From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their...

  • Sales Representative

    1 month ago


    North York, Canada Techify Inc Full time

    Techify is hiring a Business Development Representative to accelerate new business growth. **Who We Are**: We’re a fun and forward-thinking tech company specializing in proactive technology, cybersecurity and productivity. In a nutshell, we’re like an outsourced IT support team on steroids. **What We Do**:We make technology work. Period. How? By...


  • North York, Canada Home Instead Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ **Do you want to work in a position that will provide significant fulfillment? **Would you like to join an energetic team who is committed to collectively...


  • North York, Canada Korean Catholic Church Credit Union Full time

    The Customer Service Representative (CSR) provides professional and efficient service to members/clients utilizing sound knowledge of Korean Catholic Church Credit Union products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport with members/clients and proactively...


  • North York, Canada Korean Catholic Church Credit Union Full time

    The Customer Service Representative (CSR) provides professional and efficient service to members/clients utilizing sound knowledge of Korean Catholic Church Credit Union products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport with members/clients and proactively...


  • North York, Canada FASTSIGNS Full time

    This role is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer...


  • North York, Canada FASTSIGNS Full time

    This role is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer...


  • North York, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIESMitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.KEY DUTIES & RESPONSIBILITIESComplete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.Complete skip tracing to locate customers who...


  • North York, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIESMitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.KEY DUTIES & RESPONSIBILITIESComplete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.Complete skip tracing to locate customers who...

  • Administrator

    2 weeks ago


    North York, Canada People Corporation Full time

    We are seeking a Administrator to join our BPA team in Wilson. The Administrator’s job functions include processing of employer benefit contributions reports and maintaining enrollment data of benefit plan participants as specified by client Collective Bargaining Agreements, contract specifications and the benefit plan summary. He or she ensures...


  • North York, Canada YAMAHA MOTOR CANADA LTD. Full time

    SUMMARY OF RESPONSIBILITIES Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer. KEY DUTIES & RESPONSIBILITIES Complete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses. Complete skip tracing to locate...