Collections Representative
3 weeks ago
a.p.i. ALARM INC is a leading provider and integrator of security technology, since 1983 a.p.i. ALARM INC has exceeded the standards set out by the Underwriters Laboratories of Canada, providing security and peace of mind to over one million Canadians from Coast to Coast.
**Job Purpose**:
As a member of the Accounts Receivable team, you will be responsible for reviewing/collecting past due accounts and negotiating payment agreements. If you are a detail-oriented, organized professional, please send us your cover letter and resume.
**Specific Job Responsibilities**:
- Monitoring and maintaining up-to-date records for client accounts and reviewing accounts in arrears to ensure appropriate actions are taken
- Professionally handling customer inquiries, including providing detailed customer statements as required, and resolving payment disputes
- Tracing and locating debtors to make payment arrangements
- Act as back up for reception - receive and direct incoming calls to appropriate personnel
- Recommending further action or discontinuation of service on occasions where payment is not forthcoming by liaising with the Customer Service and Sales departments where necessary
- Preparing reports as required
**Experience & Knowledge / Education Requirements**:
- Post-secondary diploma, degree, or equivalent experience
- Minimum of 1-2 years of credit and collections experience
- Excellent communication skills both written and verbal
- Ability to prioritize projects to ensure adherence to assigned project deadlines
- Ability to work in a fast-paced environment
- Knowledge of Microsoft Outlook, Word, and proficient in Excel
**Location**: Corporate Head office is located in North York. _**100% in-office**_
**Job Types**: Full-time, Permanent
**Salary**: $38,000.00-$40,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
Application question(s):
- Are you able to pass a criminal record check?
**Experience**:
- Accounts receivable: 1 year (preferred)
- Customer service: 1 year (preferred)
- credit and collections: 1 year (required)
Work Location: In person
Expected start date: 2024-03-18
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