Counter Customer Service Representative

3 months ago

Vaughan, Canada Graybar Full time

**Job Brief**:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries and order processing.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our **Vaughan, ON** branch.

**Counter Customer Service Representative (CCSR)**

Graybar Canada offers a competitive compensation and benefits package including:

- No Evening or Weekend Shifts
- TELUS Health Virtual Care
- Cost shared Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program

**Summary**:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries and order processing. The CCSR delivers the highest quality customer care following corporate objectives and revenue goals.

**Responsibilities**:

- Sell merchandise to customers over the counter, ensuring that every customer experience meets Graybar Canada’s quality standards.
- Maintain quality service by following organization standards.
- Place new merchandise on display.
- Track stock out items and recommend the new stock.
- Maintain inventory controls by collecting stock location orders and printing requests.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Regularly assist in the warehouse to help receive, pick and ship out the product.
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.
- Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules and regulations.
- Must be willing to carry emergency pager on a rotational basis.

**Knowledge / Skills / Abilities**:

- Minimum Grade 12 education.
- One to three years of related warehouse/customer service experience desired in a distribution setting is considered an asset.
- Knowledge of data and communications and electrical products is preferred.
- Must exhibit excellent time management and organizational skills.
- Ability to prioritize work and be flexible.
- Consistently able to meet deadlines.
- Possesses solid relationship-building skills to cultivate and develop customer loyalty.
- Strong customer service and troubleshooting skills are a must.
- Practice excellent verbal and written communication skills.
- Must demonstrate honesty and integrity.
- Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
- Proven proficiency with Microsoft Office products, including Outlook, Excel, Word and PowerPoint.
- Willingness to go the extra mile.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

  • Customer Care Representative, Bilingual

    3 months ago

    Vaughan, Canada CAD Customer Service Full time

    Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...

  • Customer Service Representative

    3 months ago

    Vaughan, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant Job SummaryWe are seeking a highly motivated and customer-focused Food Counter Attendant to join our team at beBee Professionals in Vaughan. As a key member of our food service team, you will be responsible for delivering exceptional customer service, preparing food items, and maintaining a clean and organized food counter.Key...

  • Counter Sales Representative- Electrical

    2 months ago

    Vaughan, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for a **Counter Sales Representative **to join our **Vaughan HQ.** **About Us** **Scope of the position** The Counter Staff plays a critical role in providing top-notch customer service at Robertson Electric Wholesale. They will be responsible for assisting customers, processing orders, and utilizing your strong...

  • Inside Sales Representative/counter Sales

    1 month ago

    Vaughan, Canada Maple Electric Supply Full time

    Maple Electric Supply Ltd, is a Canadian market leader in lighting, wire and cable,safety and automation. We are currently looking for a self-motivated individual to become a part of our team. Requirements: - Assist customers with any inquiries In-Person & via phone on a daily basis - Maintain & expand the customer database - Receive and process orders as...

  • Counter Sales Representative

    6 months ago

    Vaughan, Canada Nedco Full time

    For 100 years, **Nedco** has been a cornerstone in the electrical industry. With branches across Canada, Nedco **,** a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. The **Counter Sales...

  • Counter/ Will

    6 months ago

    Vaughan, Canada Robertson Electric Wholesale Full time

    **Scope of the Position** The Counter staff is responsible for looking after all customers that come in, entering orders and picking orders. They must maintain professionalism and have necessary knowledge and information about the required products. The Counter staff is responsible for dealing with cash, debit, and credit sales made and any other duties...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary POSITION TITLE: Customer Service Representative REPORTS TO: Branch Manager DEPARTMENT: Milwaukee Product Service LOCATION: 140 Fernstaff Ct, Concord, ON L4K 3L8 Unit, 4 BAND LEVEL: L1 Job Description: Milwaukee is always in the market for people with the energy,...

  • Customer Service Representative

    7 months ago

    Vaughan, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada Good To Great Solutions Full time

    At Good to Great So tions, We strive for excellence and re the le - rs in consul - g and cus - er acquisition a - ss Vaughn. We are ing for an entry-level C - omer Service Representative who will play a valuable support rol y providing a superior l el of service to all customers to help them achieve their individual goals. As an entry-level Customer...

  • Customer Service Representative

    7 months ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: About TTI Canada TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers innovative...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join her winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...

  • Customer Service Representative

    7 months ago

    Vaughan, Canada Sandra Behlok - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location: Vaughan, Ontario**: **Type: Full Time**: **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping...

  • Counter Sales Representative

    6 months ago

    Vaughan, Canada Nedco Full time

    For 100 years, **Nedco** has been a cornerstone in the electrical industry. With branches across Canada, Nedco**,** a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. The **Counter Sales...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada Provident Energy Management Inc. Full time

    Provident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Wilson. **_ Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months._** **_ This position is 100% in-office._** **_Hours: 8:30am - 4:30pm with rotational...

  • Customer Service Representative

    3 months ago

    Vaughan, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Wilson. Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months. This position is 100% in-office. Working Hours: 7:00am to 5:00pm Monday, Tuesday,...

  • Customer Service Representative

    7 months ago

    Vaughan, Canada Rentokil Initial Full time

    Customer Service Representative  Are you passionate about customer service?  Looking to build your career in an exciting industry and a growing world class organization?  Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North...

  • Customer Service Representative

    6 months ago

    Vaughan, Canada TOC Logistics Full time

    TOC Supplies, a car detailing business in both retail and e-commerce is actively seeking a dynamic individual to join our team as a Customer Service Representative. As a sister company to TOC Logistics, a rapidly growing logistics provider, we are dedicated to providing top-notch customer service across Canada. Committed to a blend of technology and hard...

  • Customer Service Representative

    4 months ago

    Vaughan, Canada Marathon Watch Company Full time

    _**Title: Customer Service Representative**_ - **Reports To**:_ _Manager_ - **Location**:_ _Head Office_ **Position Summary**: The Customer Service Representative is responsible for managing watch/ clock inquiries and repairs. This individual should be a problem solver and has strong attention to detail. This person is also customer focused and has...