CRM Administrator

6 months ago

Toronto, Canada The Salvation Army Canada and Bermuda Full time

**CRM Administrator**

**Location: Hybrid**

**Division: Information Technology**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to support our internal customers, we are now recruiting for a CRM Administrator.

The CRM Administrator is responsible for the upkeep, configuration and optimal performance of our CRM system, Salesforce. The **CRM Administrator** collaborates with cross-functional teams, stakeholders, and end-users to manage and optimize our Salesforce platform to support operations and enhance its efficiency.

The CRM administrator works directly with process owners across the organization on installation, upgrade, troubleshooting of issues and providing technical support.

**What you will do in this role**:

- Work closely with business resources to directly support and configure our Salesforce platform.
- Manage user access, profiles, and permissions, ensuring adherence to security protocols.
- Maintain data quality and integrity (manage data duplication, implement validation rules, and ensure data cleanup)
- Ensure compliance with relevant regulations and standards.
- Monitor System performance and usage, analyze logs and troubleshoot potential issues with the Salesforce system.
- Prepare for and coordinate Salesforce releases.
- Develop maintenance plan and implement system updates and patches.
- Provide on-going technical support, handle tickets according to agreed SLAs.
- Prepare and maintain technical documentation in line with system configuration.
- Promote process improvement practices through KPIs and SLAs.***

**What you bring to the table**:

- Diploma from a recognized college or technical school in Information Technology,
- Salesforce Administrator Certification
- 3-5 years of hands-on Salesforce Administration in a complex, enterprise setting
- Knowledge of infrastructure technologies such as SaaS platforms management, Active Directory, Microsoft 365, VPN, SSL.
- Excellent problem-solving skills: identify root cause, collect details, establish facts, and draw valid conclusions.
- Highly motivated with the ability to produce quality work with mínimal supervision.
- Excellent team-player, work effectively with others within or outside the organization to accomplish goals.
- Ability to work independently while managing priorities and juggling multiple projects.

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Work from home and flexible hours
- Benefits (wording for full time/remove for temporary)
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions - there's a place for everyone to belong here.

**Compensation**

**How We Hire**

We embrace equity, diversity, justice, inclusion and belonging and we're committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

  • CRM Administrator

    6 months ago

    Toronto, Canada DAC Canada Full time

    **Leading digital performance marketing agency seeks a CRM Administrator**: Do you have the **enthusiasm** to rise to each challenge, the **execution** to drive outrageous performance, the **curiosity** to continually expand your knowledge, and the **courage** to propose original solutions to perplexing problems? Then you may have just found the perfect...

  • CRM Administrator

    6 months ago

    Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **CRM Administrator** **Location: Hybrid** **Division: Information Technology** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and...

  • CRM Administrator

    6 months ago

    Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **CRM Administrator** **Location: Hybrid/Remote** **Division: Information Technology** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing,...

  • CRM Administrator

    6 months ago

    Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **CRM Administrator** **Location: Hybrid** **Division: Information Technology** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and...

  • CRM Administrator

    6 months ago

    Toronto, Canada Geneva Centre for Autism Full time

    **CRM Administrator** **Full Time, Contract (18 Months)** Are you looking to contribute towards our vision of a world where people on the autism spectrum are accepted, able to access beneficial opportunities, and achieve their personal best? Do you have hands-on experience with Salesforce administration? If so, we encourage you to apply! **The Role**: The...

  • CRM Administrator

    1 month ago

    Toronto, Canada Avenza Full time

    **About Us**: Avenza Systems is changing the way maps are made, distributed and consumed. Our products include industry-standard geospatial mapping software plug-ins for Adobe Creative Cloud, a mobile app with digital map reader and mapping tools for offline use, and an online marketplace for digital maps which serves as a distribution channel for publishers...

  • Junior CRM Administrator

    2 weeks ago

    Toronto, Canada Romspen Investment Corporation Full time

    Junior CRM AdministratorRomspen is a leading Canadian non-bank mortgage lender specializing in commercial and industrial real estate mortgages. Our investments are comprised mostly of commercial and industrial first mortgages on properties primarily across Canada and the United States. We provide customized mortgage solutions for term, bridge and...

  • Junior CRM Administrator

    2 weeks ago

    Toronto, Canada Romspen Investment Corporation Full time

    Junior CRM AdministratorRomspen is a leading Canadian non-bank mortgage lender specializing in commercial and industrial real estate mortgages. Our investments are comprised mostly of commercial and industrial first mortgages on properties primarily across Canada and the United States. We provide customized mortgage solutions for term, bridge and...

  • Junior Crm Administrator

    2 weeks ago

    Toronto, ON, Canada Romspen Investment Corporation Full time

    Junior CRM Administrator Romspen is a leading Canadian non-bank mortgage lender specializing in commercial and industrial real estate mortgages. Our investments are comprised mostly of commercial and industrial first mortgages on properties primarily across Canada and the United States. We provide customized mortgage solutions for term, bridge and...

  • Junior Crm Administrator

    2 weeks ago

    Toronto, ON, Canada Romspen Investment Corporation Full time

    Junior CRM Administrator Romspen is a leading Canadian non-bank mortgage lender specializing in commercial and industrial real estate mortgages. Our investments are comprised mostly of commercial and industrial first mortgages on properties primarily across Canada and the United States. We provide customized mortgage solutions for term, bridge and...

  • Junior CRM Administrator

    2 weeks ago

    Toronto, Ontario, Ontario, Canada Romspen Investment Corporation Full time

    Junior CRM AdministratorRomspen is a leading Canadian non-bank mortgage lender specializing in commercial and industrial real estate mortgages. Our investments are comprised mostly of commercial and industrial first mortgages on properties primarily across Canada and the United States. We provide customized mortgage solutions for term, bridge and...

  • CRM Data Administrator

    6 months ago

    Toronto, Canada Crowe Soberman LLP Full time

    As a public accounting firm, Crowe Soberman LLP is committed to going beyond tax returns and financial statements. With a focus on relationships, we provide exceptional professional service and trusted advice designed to meet the special and on-going needs of our clients. Today, we are ranked as one of the premier chartered accounting firms in Canada. We...

  • Senior Cloud Engineer with Linux Expertise

    4 weeks ago

    Old Toronto, Canada CRM Force Full time

    About CRM ForceCRM Force is a leading organization in the tech industry, dedicated to providing innovative solutions for clients. As a key player in the engineering team, you will be instrumental in ensuring the seamless operation of all systems.Job SummaryWe are seeking an experienced Senior Cloud Engineer with expertise in Linux to join our team. This role...

  • Linux System Engineer with Infrastructure Expertise

    2 weeks ago

    Toronto, Ontario, Canada CRM Force Full time

    As a Linux/DevOps Engineer at CRM Force, you will be an integral part of our clients engineering team, playing a pivotal role in ensuring all systems operate seamlessly.Key Responsibilities:Linux System Administration: Install, configure, and secure Centos OS Linux.Web Application Deployment: Install Apache, configure Vhosts, SSL, and modules.Database...

  • Highly Skilled IT Infrastructure Support Specialist

    1 week ago

    Toronto, Ontario, Canada JAM CRM Full time

    We are a dynamic and forward-thinking CRM agency, committed to delivering exceptional results for our clients. Our team of experts is dedicated to creating innovative solutions that drive success.This role offers an exciting opportunity to join our IT team as a highly skilled infrastructure support specialist. As part of our team, you will be responsible for...

  • Data Solutions

    8 months ago

    Toronto, Canada Demant Full time

    Job Summary- As a Data Solutions and CRM Coordinator, your role involves managing and analyzing sales data to discover useful insights for making informed decisions. Additionally, you will oversee the optimization and maintenance of all CRM systems, (Dynamics / Salesforce) ensuring accurate data collection and reporting. You'll collaborate cross-functionally...

  • Data Solutions

    6 months ago

    Toronto, Canada demant Full time

    **Job Summary**: As a Data Solutions and CRM Coordinator, your role involves managing and analyzing sales data to discover useful insights for making informed decisions. Additionally, you will oversee the optimization and maintenance of all CRM systems, (Dynamics / Salesforce) ensuring accurate data collection and reporting. You'll collaborate...

  • Data Solutions

    6 months ago

    Toronto, Canada Demant Full time

    About Demant Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every...

  • CRM Coordinator

    2 months ago

    Toronto, Canada BDO Full time

    **Putting people first, every day** BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your...

  • Coordinator, CRM

    6 months ago

    Toronto, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...