Evening Housing Focused Shelter Worker

6 months ago

Edmonton, Canada The Mustard Seed Society Full time

The Mustard Seed is on the lookout for a compassionate and committed individual to fill the role of Housing Focused Shelter Worker for our evening shift. In this key position, you'll be instrumental in delivering vital support to individuals making use of our shelter and drop-in services during the evening hours. Your primary responsibility is to foster a safe and respectful environment, offering encouragement and assistance to our guests as they end their day. Employing a person-centered approach, you will address participant needs, provide advocacy support, and connect them with internal and external resources, ensuring care during the evening. Your role includes crisis intervention, conflict resolution, and engaging conversations, offering a consistent presence for those in need during these important hours.

The Mustard Seed is a certified Best Christian Workplace and humanitarian organization whose vision is to build community, grow hope and support change. The Mustard Seed combats the root causes of poverty in Alberta and British Columbia and work to create positive, lasting change in the lives of those we serve. The Mustard Seed provides basic services such as food, clothing and housing, and support services including education and employment, to those living in poverty within Alberta and British Columbia.

**Position Type**: Permanent Part Time Position
**Schedule**: 8-hour shifts, 4 days on / 4 days off, 4PM - 12AM
**Reporting to**:Shelter Manager
**Location**: Edmonton, AB
- Serve as the first point of contact for participants seeking support, providing excellent service that promotes dignity, kindness, and equity for all.
- Maintain strict adherence to privacy and confidentiality standards outlined by FOIP and the Health Information Act.
- Model healthy relationships with community participants and volunteers through active listening, advising, appropriate referrals, and open-mindedness to spiritual conversations.
- Respond promptly to individuals in crisis, utilizing de-escalation skills and assisting them in exploring healthy alternatives.
- Assist with daily meal programs and ensure participants' basic needs are met.
- Create and maintain a safe and clean environment for adult participants in need of respite.
- Encourage participants to seek resources and services aligned with their goals through a person-centered approach.
- Actively participate in staff training, staff meetings, and one-on-one sessions with your supervisor.
- Be a supportive and proactive member of the team.
- Demonstrate initiative and critical thinking in assessing situations and making appropriate decisions to support participants.
- Practice conflict resolution and facilitate reconciliatory conversations.
- Enforce participant suspensions when necessary, maintaining a professional and respectful environment.
- Collect and maintain accurate records, including incident reports.
- Respect proper boundaries with participants.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Minimum 1 year of experience working with a marginalized population.
- Experience working within the culture of the inner city and/or with the less fortunate.
- A strong passion for ending homelessness in Alberta.
- Ability to follow organizational protocols of front-line programs to completion.
- Experience in case management and advocacy is considered an asset.
- Strong organizational and multitasking skills with the ability to manage shifting priorities.
- Excellent communication (written and verbal) and conflict resolution skills.
- Self-starter with the ability to work effectively in a cross-functional team.
- A strong desire to work with a marginalized and vulnerable population.

**WORKING CONDITIONS**
- This position involves working in a challenging and potentially volatile environment where you may encounter racial slurs, name-calling, and derogatory comments from community members. It requires resilience, conflict resolution skills, and the ability to maintain professionalism and composure in the face of adversity. Training and support will be provided to ensure your safety and well-being.
- Moderate amounts of walking, climbing, standing, sitting, lifting, and carrying may be required.
- The position often involves a fast-paced environment and requires mental effort to analyze information and problem-solve.
- Varied mental and emotional effort, including responding appropriately to intense situations and providing conflict resolution.
- This position requires the training in usage of a two-way radio communications, MS Office based computer programming, HMIS database system, FDARP, FOIP, First Aid, NVCI, and Safe Talk.

**ADDITIONAL REQUIREMENTS**
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization

  • Housing Focused Shelter Worker

    3 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    Walking alongside The Mustard Seed’s community participants who are utilizing the shelter and have experienced significant trauma and barriers to housing, food, and other basic needs, the Housing Focused Shelter Worker encourages them in their journey and connects them with programs and services so that they can achieve a positive, coordinated, and...

  • Central Shelter Housing Focused Shelter Worker

    1 month ago

    Edmonton, Canada The Mustard Seed Society Full time

    Walking alongside The Mustard Seed’s community participants who are utilizing the shelter and have experienced significant trauma and barriers to housing, food, and other basic needs, the Housing Focused Shelter Worker encourages them in their journey and connects them with programs and services so that they can achieve a positive, coordinated, and...

  • Housing Focused Shelter Worker

    7 days ago

    Edmonton, Canada The Mustard Seed Society Full time

    Walking alongside The Mustard Seed’s community participants who are utilizing the shelter and have experienced significant trauma and barriers to housing, food, and other basic needs, the Housing Focused Shelter Worker encourages them in their journey and connects them with programs and services so that they can achieve a positive, coordinated, and...

  • Housing Focused Shelter Navigator

    2 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    The Housing Focused Shelter Navigator works closely with and under the day-to-day guidance of the Housing Focused Shelter Navigator Supervisor and Shelter Manager to intentionally engage shelter users and other vulnerable populations to expedite orderly move outs. The Housing Focused Shelter Navigator will work with the most vulnerable and/or chronic...

  • Housing Focused Shelter Worker

    3 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    Walking alongside The Mustard Seed’s community participants who are utilizing the shelter and have experienced significant trauma and barriers to housing, food, and other basic needs, the Housing Focused Shelter Worker encourages them in their journey and connects them with programs and services so that they can achieve a positive, coordinated, and...

  • Housing Focused Shelter Worker

    6 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    We are seeking a compassionate and dedicated Housing Focused Shelter Worker to join our team at The Mustard Seed. As a Housing Focused Shelter Worker, you will play a vital role in supporting participants accessing our drop-in and shelter program. Your primary responsibility will be to create a safe and respectful space while providing encouragement and...

  • Housing Focused Shelter Navigator

    6 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    Join our team at The Mustard Seed as a Housing Focused Shelter Navigator and embark on a fulfilling journey of making a significant impact in the lives of those most in need. In this critical role, you will be the beacon of hope and guidance for shelter users, particularly the most vulnerable and chronically displaced individuals, assisting them in...

  • Overnight Housing Focused Shelter Worker

    6 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    We are seeking a compassionate and dedicated Housing Focused Shelter Worker to join our overnight team at The Mustard Seed. In this pivotal overnight role, you will play an essential part in supporting participants accessing our drop-in and shelter program during the night. Your primary responsibility will be to create a safe and respectful environment while...

  • Housing Focused Shelter Navigator Team Lead

    6 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    At The Mustard Seed, we are committed to making a significant impact in the lives of those experiencing homelessness by providing compassionate and sustainable housing solutions. As a vital part of our mission, we are seeking a Housing Focused Shelter Navigator Team Lead to oversee and lead the Housing Focused Shelter Navigator Program. Reporting directly to...

  • Shelter Manager

    6 months ago

    Edmonton, Canada WIN House, Edmonton's Women Shelter Full time

    Shelter Manager - Full Time **What We Do** WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to community support. WIN...

  • Crisis Intervention Worker

    3 weeks ago

    Edmonton, Canada WIN House, Edmonton's Women Shelter Full time

    **Crisis Intervention Worker** **Full-Time** **What We Do** WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to...

  • Crisis Intervention Worker

    3 months ago

    Edmonton, Canada WIN House, Edmonton's Women Shelter Full time

    **Crisis Intervention Worker** **Part-Time** **What We Do** WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to...

  • Housing Worker

    3 months ago

    Edmonton, Canada Edmonton City Centre Church Corp Full time

    **Housing Worker - WEAC** **Organization: e4c** **Location: Edmonton, AB** **Employment Type: Full-time** **The Women’s Emergency Accommodation Centre (WEAC) is an emergency shelter for up to 64 women and is open 24 hours per day, 7 days per week and 365 days of the year. WEAC serves as an entry point to emergency and crisis housing, meals, personal...

  • Youth Worker Full Time Days: Shelters

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Salary: **Nexus Shelter** **Full-time Monday to Friday 7:00 am - 3:00 pm** **Positions available: 1** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with...

  • Youth Worker Full-time, Evening Overnight

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Full-time** **Position availability: 2** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We...

  • Youth Worker Part-time Sat and Sun

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Salary: **Nexus Shelter** **Part-time Saturday and Sunday 2:00pm - 9:00 pm** **Positions available: 2** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Part - Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working...

  • Youth Worker Part-time Sat and Sun

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Shelter** **Part-time Saturday and Sunday 2:00pm - 9:00 pm** **Positions available: 2** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Part - Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth...

  • Youth Worker Part-time Sat and Sun: Shelters

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    Salary: **Nexus Shelter** **Part-time Saturday and Sunday 7:00am - 3:00 pm** **Positions available: 2** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Part - Time Permanent Youth Worker, to provide support for the NEXUS Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working...

  • Youth Worker Part Time Evenings: Youth Support

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Youth Support Centre** **Full-time** **Positions available: 4** Youth Empowerment and Support Services (YESS) is currently seeking a qualified Full-Time Permanent Youth Worker, to provide support at the Youth Support Centre(YSC). What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter, residential...

  • Team Lead Full Time Evenings: Shelters

    6 months ago

    Edmonton, Canada Youth Empowerment & Support Services Full time

    **Nexus Team Lead** **Full-time 3:00 pm - 11:00 pm** Youth Empowerment and Support Services (YESS) is currently seeking a qualified permanent full-time Team Lead, to provide support for our Nexus Shelter and create a safe environment for youth. What We Do YESS is a not-for-profit agency working with youth facing difficult realities. We provide shelter,...