Customer Service Representative

6 months ago

Stellarton, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia

**Location**:STELLARTON

**Type of Employment**:Temporary

**Union Status**:NSGEU - NSPG

**Closing Date**:20-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. To learn more about our Department, please click on the following link:
Department of Service Nova Scotia: About us - Government of Nova Scotia

**About Our Opportunity**:
As a Customer Service Representative, Transaction Services, you complete transactions and provide quality service to our individual and business customers.

**Primary Accountabilities**:
**Qualifications and Experience**:
To be considered for this position, you hold a minimum of four years of experience in a fast-paced, front line customer service environment. An equivalent combination of training and experience may be considered. You are a flexible team-player with strong customer service skills, and you complete your work with efficiency and accuracy. In addition, you possess the following:

- Experience in balancing accounts;
- Excellent attention to detail;
- Excellent judgment;
- Strong communication skills;
- Demonstrated ability to diplomatically deal with the general public and to effectively manage difficult client engagements;
- Strong data entry and computer skills;
- Strong prioritization and problem-solving skills.

The following would be viewed as assets: knowledge of Service Nova Scotia programs, bilingualism (French and English), the ability to scrutinize and reconcile financial information and to detect and resolve discrepancies, and experience in cash handling.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

**Working Conditions**:
**Travel may be required for training and work purposes. Travel expenses will be reimbursed by the employer.**

**Additional Information**:
**What We Offer**:

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless Career Paths for Nova Scotians.
- Department Specific Flexible working schedules.

**Pay Grade**: CL 18

**Salary Range**: $1,675.62 - $1,874.80 Bi-Weekly

**Employment Equity Statement**:

  • Transportation Customer Service Representative

    6 months ago

    Stellarton, Canada Cooke Aquaculture Inc. Full time

    Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community. - **Connors Transfer...

  • Customer Service Representative

    6 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Term **Union Status**:NSGEU - NSPG **Closing Date**:04-Dec-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and...

  • Clerk 3 (Customer Service Representative)

    6 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:05-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and...

  • Customer Service Representative, Seasonal

    6 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Seasonal **Union Status**:NSGEU - NSPG **Closing Date**:16-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs...

  • Customer Service Representative

    7 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:01-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver...

  • Customer Service Representative

    7 months ago

    Stellarton, Canada Government of Nova Scotia Full time

    **Competition #**: 42593 **Department**: Service Nova Scotia **Location**: STELLARTON **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**: 01-May-24 (Applications are accepted until 11:59 PM Atlantic Time) About Us At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to...

  • Sales Representative

    4 months ago

    Stellarton, Canada Anchor Toyota Full time

    **Anchor Toyota** is seeking a **Sales Representative** to join our team! As a **Sales Representative **with** Anchor Toyota**, you will connect with customers, showcase vehicles, and guide clients through the purchase process. If you’re a passionate, customer focused individual with experience in Sales, this role offers endless opportunities for growth...

  • Customer Service Clerk

    7 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Transportation **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Perform general office duties - Receive and log complaints - Answer clients'...

  • Customer Service Clerk

    2 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience - ** Work setting**: - Transportation - ** Tasks**: - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Perform general office duties - Receive...

  • Customer Service Clerk

    3 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Transportation **Tasks**: - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Perform general office duties - Receive and...

  • customer service clerk

    4 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 years or equivalent experienceWork settingTransportationTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersPerform general office dutiesReceive and log complaintsAnswer clients' inquiries...

  • Pharmacy Technician

    3 weeks ago

    Stellarton, Nova Scotia, Canada Lawtons Full time

    At Lawtons, we are passionate about providing exceptional patient-centered care and exceeding patients' expectations. As a regulated pharmacy technician, you will be an essential part of our team committed to delivering outstanding service and ensuring the accuracy of prepared prescriptions.What We Offer:A competitive total compensation package with an...

  • Customer Experience Associate

    7 months ago

    Stellarton, Canada Scotiabank Full time

    Requisition ID: 188972 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Service Advisor

    7 months ago

    Stellarton, Canada Anchor Toyota Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Anchor Toyota **is seeking a** Service Advisor **to join our team! As a **Service Advisor** with** Anchor Toyota**, you will be the primary point of contact for...

  • Service Manager

    6 months ago

    Stellarton, Canada Anchor Toyota Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Anchor Toyota** is seeking a **Service Manager** to join our team! As a **Service Manager** with **Anchor Toyota**, you will be responsible for overseeing the...

  • Service Writer

    2 months ago

    Stellarton, Canada MacCulloch's Truck Services Ltd. Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - or equivalent experience - ** Work setting**: - Automobile repair services - ** Tasks**: - Supervise staff - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Answer clients'...

  • Guest Service Agent

    6 months ago

    Stellarton, Canada Holiday Inn Express Stellarton-New Glasgow Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service by addressing guest inquiries and resolving any issues or complaints - Assist guests with check-in and check-out processes - Handle guest reservations and ensure accurate information is recorded - Provide information about hotel amenities,...

  • Guest Service Agent

    4 months ago

    Stellarton, Canada Holiday Inn Express Stellarton-New Glasgow Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service by addressing guest inquiries and resolving any issues or complaints - Assist guests with check-in and check-out processes - Handle guest reservations and ensure accurate information is recorded - Provide information about hotel amenities,...

  • service writer

    2 months ago

    Stellarton, Canada MacCulloch's Truck Services Ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an asset or equivalent experienceWork settingAutomobile repair servicesTasksSupervise staffAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersAnswer clients' inquiries and provide...

  • Boom Truck Driver

    7 months ago

    Stellarton, Canada Proudfoots Home Hardware Building Centre Full time

    **Key Responsibilities** - Transport loads in a professional manner following the rules of the road and representing the company to the highest standards - Perform circle-checks and complete logbook entries - Must move merchandise weighing up to 100 pounds to or from company vehicles in the delivery process - Ensure proper vehicle and boom/ mobile crane...