Clerk 3 (Customer Service Representative)

6 months ago

Stellarton, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia

**Location**:STELLARTON

**Type of Employment**:Permanent

**Union Status**:NSGEU - NSPG

**Closing Date**:05-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia’s vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. To learn more about our Department, please click on the following link:
Department of Service Nova Scotia: About us - Government of Nova Scotia

**About Our Opportunity**:
As a Customer Service Representative, Transaction Services, you complete transactions and provide quality service to our individual and business customers.

**Primary Accountabilities**:
**Qualifications and Experience**:
To be considered for this position, you hold a minimum of four years of experience in a fast-paced, front line customer service environment. An equivalent combination of training and experience may be considered. You are a flexible team-player with strong customer service skills, and you complete your work with efficiency and accuracy. In addition, you possess the following:

- Experience in balancing accounts;
- Excellent attention to detail;
- Excellent judgment;
- Strong communication skills;
- Demonstrated ability to diplomatically deal with the general public and to effectively manage difficult client engagements;
- Strong data entry and computer skills;
- Strong prioritization and problem-solving skills.

The following would be viewed as assets: knowledge of Service Nova Scotia programs, bilingualism (French and English), the ability to scrutinize and reconcile financial information and to detect and resolve discrepancies, and experience in cash handling.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

**Working Conditions**:
Travel may be required for training and work purposes. Travel expenses will be reimbursed by the employer.

**Additional Information**:
This is a permanent employment opportunity.

**What We Offer**:

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless Career Paths for Nova Scotians.
- Department Specific Flexible working schedules.

**Pay Grade**: CL 18

**Salary Range**: $1,675.62 - $1,874.80 Bi-Weekly

**Employment Equity Statement**:

  • Customer Service Representative

    6 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Term **Union Status**:NSGEU - NSPG **Closing Date**:04-Dec-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and...

  • Customer Service Representative

    6 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Temporary **Union Status**:NSGEU - NSPG **Closing Date**:20-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and...

  • Customer Service Representative, Seasonal

    6 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Seasonal **Union Status**:NSGEU - NSPG **Closing Date**:16-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs...

  • Customer Service Representative

    7 months ago

    Stellarton, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:STELLARTON **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:01-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver...

  • Customer Service Representative

    7 months ago

    Stellarton, Canada Government of Nova Scotia Full time

    **Competition #**: 42593 **Department**: Service Nova Scotia **Location**: STELLARTON **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**: 01-May-24 (Applications are accepted until 11:59 PM Atlantic Time) About Us At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to...

  • Transportation Customer Service Representative

    6 months ago

    Stellarton, Canada Cooke Aquaculture Inc. Full time

    Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community. - **Connors Transfer...

  • Customer Service Clerk

    7 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Transportation **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Perform general office duties - Receive and log complaints - Answer clients'...

  • Customer Service Clerk

    2 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience - ** Work setting**: - Transportation - ** Tasks**: - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Perform general office duties - Receive...

  • Customer Service Clerk

    3 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Transportation **Tasks**: - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Perform general office duties - Receive and...

  • customer service clerk

    4 months ago

    Stellarton, Canada CONNORS TRANSFER LIMITED Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 years or equivalent experienceWork settingTransportationTasksAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersPerform general office dutiesReceive and log complaintsAnswer clients' inquiries...

  • Counter Clerk

    3 months ago

    Stellarton, Canada Andres Pizza and Seats Restaurant Full time

    _Counter clerk _ Take orders and payments, balance tlll, restock and tidy station **Job Types**: Part-time, Permanent Pay: From $15.20 per hour Additional pay: - Tips **Benefits**: - Casual dress - Discounted or free food Schedule: - Evening shift - Weekends as needed **Experience**: - Customer service: 1 year (required) **Language**: - English...

  • Counter Clerk

    7 months ago

    Stellarton, Canada Andres Pizza and Seats Restaurant Full time

    _Counter clerk _ Take orders and payments, balance tlll, restock and tidy station **Job Types**: Part-time, Permanent Part-time hours: 15 - 25 per week **Salary**: $14.50-$15.00 per hour **Benefits**: - Casual dress - Discounted or free food Schedule: - Evening shift - Weekends as needed Supplemental pay types: - Tips **Experience**: - Customer...

  • Sales Representative

    4 months ago

    Stellarton, Canada Anchor Toyota Full time

    **Anchor Toyota** is seeking a **Sales Representative** to join our team! As a **Sales Representative **with** Anchor Toyota**, you will connect with customers, showcase vehicles, and guide clients through the purchase process. If you’re a passionate, customer focused individual with experience in Sales, this role offers endless opportunities for growth...

  • Billing Clerk

    7 months ago

    Stellarton, Canada Cooke Aquaculture Inc. Full time

    Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community. **The Role**: As a...

  • Law Clerk

    4 months ago

    Stellarton, Canada Backstage Full time

    **Requisition ID**: 184947 **Career Group**: Corporate Office Careers **Job Category**: Legal Corporate **Travel Requirements**: 0 - 10% **Job Type**: Full-Time **Country**:Canada (CA) **Province**: Nova Scotia **City**:Stellarton **Location**: King St. Office Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers,...

  • Law Clerk

    4 months ago

    Stellarton, Canada Backstage Full time

    Requisition ID: 184947 Career Group: Corporate Office Careers Job Category: Legal Corporate Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Nova Scotia City: Stellarton Location: King St. Office Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where...

  • Client Service Associate

    6 months ago

    Stellarton, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Permanent, Part Time (0.6 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 45 Work Schedule: Days, with an evening & weekend rotation Union/Bargaining Unit: NSGEU On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If...

  • Client Service Associate

    6 months ago

    Stellarton, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Temporary, Full Time Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, with an evening & weekend rotation Union/Bargaining Unit: NSGEU On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If you are...

  • Client Service Associate

    6 months ago

    Stellarton, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Permanent, Full Time Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, with an evening & weekend rotation Union/Bargaining Unit: NSGEU On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If you are...

  • Client Service Associate

    4 months ago

    Stellarton, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Regular, Full-time (1.0 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit: NSGEU On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If you are tech-savvy,...