Technical Sales Associate

6 months ago

Vaughan, Canada DM Lyons Consulting Full time

**_Salary $90-100K/year_**

**Location**: Vaughan, Ontario (Remote work a consideration after training period)

**Position Type**: Full-Time (30-40% of the time travelling across USA/Canada)

**About our client**: Our client is a leading manufacturer of specialty infrastructure tools, dedicated to

providing quality tools for our customers in the Energy (Natural Gas and Oil & Gas), Water, and

Underground Construction sectors. As a leading manufacturer, they are committed to innovation,

excellence, and customer satisfaction.

**Job Overview**: Our client is seeking a dynamic and results-driven Technical Sales Engineer to join their

responsible for providing technical support throughout the sales process. Responsibilities will include sales

demonstrations, training end users and distributors, supporting customers with technical queries, facilitating

educational seminars, and supporting marketing initiatives. Additionally, the Technical Sales Engineer will

play a key role supporting the sales and engineering teams in the product development process.

**Key Responsibilities**:
**_ 1. Demonstrations and Trainings with Distributors:_**
- Travel with distributors to conduct trainings and demonstrations of tools for end users,

ensuring they are equipped to effectively promote and sell the company products.
- Provide technical support and assistance to distributors during customer demonstrations

and training sessions.

**_ 2. Product Training:_**
- Conduct comprehensive training sessions for end users to ensure they have a thorough

understanding of tools and how to operate them safely.
- Provide training to distributors to equip them with the knowledge and skills necessary to

effectively promote and sell the company products.

**_ 3. Educational Seminars and Support Marketing Initiatives:_**
- Develop and deliver training videos and seminars to support education and marketing
- Collaborate with the sales & marketing team to create educational materials and

promotional content to enhance product awareness and drive sales.

**_ 4. Product Development Support:_**
- Act as a liaison between the sales and engineering teams, providing valuable feedback

from customers to inform product development initiatives.
- Work closely with the engineering team to identify areas for product improvement and

innovation based on customer feedback and market trends.

**_ 5. Customer Relationship Management:_**
- Build and maintain strong relationships with customers and distributors, serving as a

trusted technical advisor and point of contact.
- Address customer inquiries, concerns, and technical issues in a timely and professional

manner to ensure customer satisfaction and retention.

**Qualifications and Skills**:

- Bachelor's degree in engineering or a related field.
- Proven experience in technical sales, preferably, within the Natural Gas or Waterworks industry.
- Strong technical aptitude and knowledge of the Natural Gas or Waterworks industry, its technical
- Excellent communication and presentation skills, with the ability to effectively convey complex

technical information to diverse audiences.
- A customer-focused mindset with the ability to address customer needs effectively by diagnosing

and resolving technical issues efficiently.
- Demonstrated ability to collaborate cross-functionally and work effectively in a team environment.
- Willingness and ability to travel extensively across the United States to customer sites and

distributor locations on a regular basis.
- Continuous learning mindset, staying updated with industry trends and developments.
- Experience in developing and delivering training programs and educational materials.
- Certifications such as PMP, LEED, or industry-specific credentials are a plus.

**Benefits**:

- Competitive base salary with eligibility for performance bonus
- Comprehensive health and dental insurance, and a retirement saving benefit (5% contribution

matching).
- Three Weeks of Paid Time Off per year.
- Opportunity for growth as you will be joining an industry leading tool manufacturer focused on long

term growth in infrastructure tooling & equipment industries.

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