Assistant Manager, Quality, Standards and Innovation

1 month ago

Vancouver, Canada Providence Healthcare Full time

Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
Reporting to the Manager, Quality, Standards and Innovation, the Coordinator is responsible for supporting the identification, analysis and implementation of short-term and long-term quality initiatives to improve environmental services across all Providence Health Care (PHC) sites. In collaboration with the Manager, the Coordinator is responsible for building and maintaining exceptional customer and operational service provider relations that deliver consistent performance to commonly required standards.

Assists the Manager in identifying major changes that affect services across all sites, while ensuring the implementation of all standards and procedures are in alignment with the goals of the organization, policies and regulatory and other requirements. Supports the development of effective communication strategies to ensure standards and procedures are disseminated and adopted by all staff and stakeholders. Fosters partnerships with customer departments throughout the organization, and with internal and external stakeholders to influence, persuade and facilitate consensus with respect to resources, rights, and privileges regarding environmental services.

Qualifications / Skills and Education:
Education

Diploma in Environmental Management, Business Administration, or related field and five (5) to seven (7) years’ related experience in a multi-site organization including experience with quality assurance programs and environmental services policy and procedures within healthcare settings, or an equivalent combination of education, training and experience.

Skills and Abilities
- Knowledge of health facility support service operations within a unionized environment.
- Knowledge of contract management, budget and cost/benefit analysis.
- Demonstrated knowledge with quality assurance programs and the ability to critically assess and implement policy, procedures and standards and influence change.
- Demonstrated knowledge of operational and project management principles, methodologies.
- Demonstrated ability to coordinate multiple projects to ensure successful completion including assisting in the preparation, monitoring and reporting of associated budgets.
- Demonstrated ability to communicate effectively, both orally and in writing, including preparing reports and presentations.
- Demonstrated ability to work effectively, both independently and as part of a team.
- Sound judgment, critical thinking and effective decision-making skills.
- Demonstrated ability to analyze and problem-solve issues towards effective solutions.
- Demonstrated ability to organize, prioritize and balance work while respond to changing priorities and unforeseen circumstances.
- Physical ability to perform the duties of the position.

Duties and Responsibilities:
1. In collaboration with the Manager, Quality, Standards and Innovation and the Managers, Environmental Services provides support and advice in the planning, development, implementation and evaluation of short and long-range goals and objectives and operational opportunities in support of the identified strategic directions of the Environmental Services department and organization as a whole.

3. Provides expertise and advice in establishing effective communication processes to ensure visibility and adoption of best practices by staff and stakeholders both internal and external to environmental services.

4. Assists with the design, planning and operation of core training programs for environmental services across PHC, including adherence with standards, best practice, and documented policies and procedures. Develops and/or recommends monitoring systems to ensure staff attend training and refresher sessions as required, and that staff attendance is communicated to leaders. Liaises with applicable departments and/or vendor/contractors regarding access to departmental systems.

5. Assists with the development and ensures implementation and operation of audit processes to monitor adherence to core standards and safety requirements.

6. Works collaboratively in the design and implementation of systems for the regular collection, analysis and reporting of environmental service quality, efficiency and regulatory compliance for both in-house and contractor/vendor provided services. Prepares monthly, quarterly and annual reports to stakeholders based on analytics and established Key Performance Indicators (KPI). May utilize KPIs, service level agreements and other information to identify variances and suggest corrective actions.

7. Makes recommendations to improve internal processes along with possible solutions. Uses a structur

  • Manager Quality, Standards and Innovation, Food

    2 months ago

    Vancouver, Canada Providence Healthcare Full time

    Article Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Innovation Assistant

    1 week ago

    Vancouver, Canada Organika Health Products Inc Full time

    **Who are we?** We are a premium natural health company from British Columbia, Canada, obsessed with helping people live healthier for over 30 years now! As trendsetters in the health industry, we strongly believe everyone should have accessibility to natural wellness solutions. We are award-winning innovators, whose collective commitment is to offer the...

  • Director, Development

    4 days ago

    Vancouver, Canada Forestry Innovation Investment Full time

    Reporting to the Vice President, Market Development, the **Director, Development & Innovation** (The Director) is responsible for the Wood First (WF) program focusing on: - advancing wood use and innovative wood construction technologies in the domestic market, - further developing and strengthening manufacturing capacity, and - helping position British...

  • Specialist Coding Standards and Data Quality

    2 weeks ago

    Vancouver, Canada Providence Health Care Full time

    Job Description Summary Reporting to the Regional Manager, Coding Informatics, Documentation and Data Quality, and working closely with the Coding Leadership Team and Coding team, the Specialist, Coding Standards & Data Quality provides LM HIM wide leadership and guidance to staff, HIM leaders and other individuals/groups in the Lower Mainland HIM,...

  • Specialist Coding Standards and Data Quality

    2 months ago

    Vancouver, Canada Providence Health Care Full time

    Job Description Summary Reporting to the Regional Manager, Coding Informatics, Documentation and Data Quality, and working closely with the Coding Leadership Team and Coding team, the Specialist, Coding Standards & Data Quality provides LM HIM wide leadership and guidance to staff, HIM leaders and other individuals/groups in the Lower Mainland HIM,...

  • Specialist Coding Standards and Data Quality

    1 week ago

    Vancouver, Canada Providence Healthcare Full time

    Article Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required. Summary:...

  • Manager Clinical Standardization

    2 months ago

    Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Director,...

  • Coordinator Quality and Standards Staff Scheduling

    1 week ago

    Vancouver, Canada Providence Healthcare Full time

    **Article Flag: Mandatory Vaccination Please Note**: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Coordinator Quality and Standards Staff Scheduling

    2 days ago

    Vancouver, Canada Providence Healthcare Full time

    **Article Flag: Mandatory Vaccination Please Note**: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Manager - Standards & Guidance

    2 months ago

    Vancouver, Canada DMCL CPA LLP Full time

    About the Role: Our Audit Group is looking for looking for an experienced, well rounded Manager to join our Standards & Guidance (Quality and Assurance) Group that services our growing Public Company Audit and Assurance Group in our downtown Vancouver office. Your Responsibilities: - Work with the standards & guidance group, in a non-client facing role,...

  • Manager, Clinical Quality

    4 days ago

    Vancouver, Canada BC Patient Safety & Quality Council Full time

    **Organization**: First Nations Health Authority (FNHA) **Location**: Sinclair Office: 540-757 West Hastings St, Vancouver (Hybrid - minimum 50% in the office) **About **Us**: The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind...

  • Assistant Director, Community Standards

    1 week ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:40637 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Quality Manager

    2 weeks ago

    Vancouver, Canada Pomerleau Full time

    **We are Pomerleau. And you could be too.** At Pomerleau, we fully understand that our mission is not only to create infrastructure or erect buildings, but to build communities. As a leader in the construction industry for nearly 60 years, we always aim to make a positive impact on the lives of the people we serve across Canada. To do this, we do...

  • Quality Manager

    4 weeks ago

    Vancouver, Canada EBC Inc. Full time

    EBC thinks outside the box and deploys all its know-how to carry out major infrastructure projects: bridges, roads, highways, tunnels, marine installations. Our ability to meet deadlines and budgets as well as our vast expertise in the field allow us to actively participate in large-scale projects such as the Samuel-De-Champlain Bridge, the Réseau Express...

  • Quality Manager

    2 days ago

    Vancouver, Canada EBC Inc. Full time

    EBC thinks outside the box and deploys all its know-how to carry out major infrastructure projects: bridges, roads, highways, tunnels, marine installations. Our ability to meet deadlines and budgets as well as our vast expertise in the field allow us to actively participate in large-scale projects such as the Samuel-De-Champlain Bridge, the Réseau Express...

  • Project Coordinator, Innovation

    2 months ago

    Vancouver, Canada Alimentiv Full time

    **JOB LOCATION**: Canada (Remote-based) **JOB TITLE**: Project Coordinator, Innovation **JOB REPORTS TO**: Director, Imaging Innovation **JOB DEPARTMENT/UNIT NAME**: Medical Imaging - Innovation **JOB SUMMARY**: Works closely with project team members, manager, and business leads to help deliver product development IT and corporate and integration...

  • Manager, Quality Systems

    3 days ago

    Vancouver, Canada AbCellera Biologics Full time

    AbCellera is an energetic, and rapidly growing tech company with an amazing team that searches, decodes, and analyzes natural immune systems to find antibodies that its partners can develop into drugs to prevent and treat disease. Working at the interface of computation, engineering, and biology, AbCellera is rebuilding the front-end process of how drugs are...

  • Quality Assurance Consultant

    2 months ago

    Vancouver, Canada BC Patient Safety & Quality Council Full time

    **Organization**: BC College of Nurses and Midwives (BCCNM) **Location**: Hybrid (a combination of in-office and remote work) **What you’ll be doing**: The Quality Assurance Consultant (QAC) functions as a consultant, guide, coach, liaison, facilitator and researcher for the BC College of Nurses and Midwives (BCCNM) registrant quality assurance (QA)...

  • Manager, Quality Systems

    3 days ago

    Vancouver, Canada AbCellera Full time

    AbCellera is an energetic, and rapidly growing tech company with an amazing team that searches, decodes, and analyzes natural immune systems to find antibodies that its partners can develop into drugs to prevent and treat disease. Working at the interface of computation, engineering, and biology, AbCellera is rebuilding the front-end process of how drugs are...

  • Quality Manager

    2 weeks ago

    Vancouver, Canada EBC Inc. Full time

    EBC thinks outside the box and deploys all its know-how to carry out major infrastructure projects: bridges, roads, highways, tunnels, marine installations. Our ability to meet deadlines and budgets as well as our vast expertise in the field allow us to actively participate in large-scale projects such as the Samuel-De-Champlain Bridge, the Réseau Express...