Manager, Clinical Quality

6 days ago

Vancouver, Canada BC Patient Safety & Quality Council Full time

**Organization**: First Nations Health Authority (FNHA)

**Location**: Sinclair Office: 540-757 West Hastings St, Vancouver (Hybrid - minimum 50% in the office)

**About **Us**:
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes. As the Manager, Clinical Quality, you will join a team that is deeply committed and passionate to partner and collaborate on improving healthcare services for First Nations communities in BC Come join a team that’s creating new pathways, connections, and always learning together.

**About the Role**:
As the Manager, Clinical Quality, you will manage and lead a team of clinicians and staff to support the development and implementation of an FNHA clinical quality framework, methodology and processes across all programs in the Office of the Chief Nursing Officer and regional nursing operations. The Manager, Clinical Quality leads the monitoring, review, and development of responses to quality care and safety issues, including leading critical incident reviews. The Manager, Clinical Quality leads a team of clinical quality staff and partners with other Quality leaders to ensure alignment and synergy in organizational strategic directions and priorities.

**About You**:
To be successful in this role you will have:

- Master’s Degree in Nursing, including 8 years of related experience in quality improvement and safety and leadership, or an equivalent combination of education and experience.
- San’yas Indigenous Cultural Safety training
- Currently or eligible to be registered with the BC College of Nurses and Midwives (BCCNM), or relevant professional regulatory body
- Knowledge of, and ability to apply, an understanding of First Nations cultural principles to the work.
- Significant, recent and relevant experience in health care services management (usually acquired over a period of 5 years or more)
- Significant, recent and relevant experience in quality improvement development, implementation and evaluation in a health system (usually acquired over a period of 3 years or more)
- Experience in developing frameworks, strategies, methodologies and communication tools
- Experience in planning, implementation and evaluation of client experience programs
- Understanding and sensitivity to the critical issues and opportunities for First Nations health in BC

**Please refer to Job Specification section of the Job Description for more details.**

**Working at FNHA**:
As a member of the team, you will have access to a wide range of employee benefits from day one, including:

- Municipal Pension plan with an employer contribution of 9.31% (after 3 months)
- 4 weeks’ vacation, which increases with service, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day and National Day of Truth and Reconciliation
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis).

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

As a health and wellness organization, the FNHA has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.

**How to Apply**:
**Closing date**: Open until Filled

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