Claims Representative Ii

2 weeks ago

Laval, Canada The Co-operators Full time

**Position Overview**:
**Company**:CGIC

**Number of Positions**: 1

**Language**: This role operates in French.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:
**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

As the Claims Representative II you will investigate, negotiate and settle intermediate automobile, property, commercial, condominium and rudimentary farm claims for the organization. You will contribute to the organization’s client service culture through professional interactions with clients and implementing innovative and client centric solutions.

**How you will create impact**:

- Investigating the cause of a loss and the extent of damages, including collaborating with appraisers in the evaluation and verification of estimates to ensure accurate settlement offers are made.
- Communicating with clients to deliver clear messages and resolve concerns while liaising with stakeholders to ensure the efficient and timely settlement of claims.
- Supporting the development of new and existing team members by providing guidance, sharing claims handling knowledge and acting as a technical resource.
- Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- You have three years of experience in insurance claims or a related field.
- You have completed post-secondary education in insurance or a related discipline.
- You have the Provincial Adjuster Licence (Claim Adjuster Autorité des Marchés Financiers) and working towards the Chartered Insurance Professional (CIP) designation is an asset.
- You have experience working in a contact centre and strong knowledge of client service principles, insurance and insurance claims, policy coverages and provincial legislations and regulations.
- Proficiency in French is essential to the main duties in this role, including servicing and communicating primarily with majority francophone clients, groups, teams. The essential non-English duties are not assignable to adjacent or other team members.

**What you need to know**:

- You will travel occasionally.
- This role operates in a contact centre environment where a high level of audio and visual concentration is required for extended periods of time.
- Potential exposure to conditions that require health and safety protection, such as chemicals, noise, dust and debris.
- This role involves direct contact with clients and/or service providers in their environment.
- You may provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.
- Rotational on-call schedule, with shifts during evenings and weekends.
- Extended work hours, including evenings and weekends, will be required during peak periods and major events.

**What’s in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

  • Claims Representative Ii

    18 hours ago

    Laval, Canada The Co-operators Full time

    **Position Overview**: **Company**:CGIC **Number of Positions**: 1 **Language**: Bilingualism in English and French is an asset. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society...

  • Claims Representative I

    Found in: Talent CA C2 - 1 week ago

    Laval, Canada Co-operators Full time

    Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid Language: This role operates in French. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize...

  • Data Manager II.

    Found in: Talent CA C2 - 1 week ago

    Laval, Canada Altasciences Full time

    Data Manager II Laval, QC, Canada Req #4429 Wednesday, March 13, 2024 Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact...

  • Community Support Representative

    Found in: beBee jobs CA - 1 week ago

    Laval, Quebec, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years.Canon's corporate philosophy is Kyosei:all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity. Each year, we demonstrate our ongoing...

  • Expert Sinistres, Cautionnement, Quebec

    Found in: Talent CA C2 - 1 week ago

    Laval, Canada Xpera Full time

    Company: ClaimsPro LPExpert Sinistres, Cautionnement, Quebec Au sein de BBCG Expertise en sinistre, une société SCM, l’expert en sinistre sera responsable des enquêtes et du règlement de sinistres en cautionnement, en assurance détournements, en assurance responsabilité professionnelle et en assurance responsabilité des administrateurs et...

  • Expert Sinistres, Cautionnement, Quebec

    Found in: Talent CA C2 - 1 week ago

    Laval, Canada Xpera Full time

    Company: IndemniProExpert Sinistres, Cautionnement, Quebec Au sein de BBCG Expertise en sinistre, une société SCM, l’expert en sinistre sera responsable des enquêtes et du règlement de sinistres en cautionnement, en assurance détournements, en assurance responsabilité professionnelle et en assurance responsabilité des administrateurs et...

  • Estimator (Full Time)

    Found in: Jooble CA O C2 - 1 week ago

    Laval, QC, Canada Co-operators Full time

    Type: Regular Full-Time Work Model: Virtual Language: French is required, English is an asset. We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture...

  • Automotive Estimator

    2 weeks ago

    Laval, Canada Co-operators Full time

    Company: CGIC Department: Employment Type: Regular Full-Time Work Model: Virtual Language: French is required, English is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize...

  • Automotive Estimator

    7 days ago

    Laval, Canada Co-operators Full time

    Company: CGIC Department: Employment Type: Regular Full-Time Work Model: Virtual Language: French is required, English is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize...

  • Automotive Estimator

    7 days ago

    Laval, Canada Co-operators Full time

    Company: CGIC Department: Employment Type: Regular Full-Time Work Model: Virtual Language: French is required, English is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize...

  • Damage Insurance Agent

    7 days ago

    Laval, Canada Square One Insurance Services Full time

    OUR COMPANY At Square One, we’re aiming to modernize home insurance so that it better meets the needs of people today, not those from the 1970s or earlier. We’re doing this by eliminating unnecessary complexities built into traditional policies, and by living the following values: - Treat people the right way. - Take ownership and solve problems. - Be...

  • Marketing Advisor

    5 days ago

    Laval, Canada Metaltech-Omega Full time

    Your creativity enables you to propose concrete solutions. You like to get things done. You are recognized for your writing and interpersonal skills. This position should be of interest to you. **JOB SUMMARY** Reporting to the Marketing Director, the Marketing Advisor is involved in developing marketing strategies and implementing action plans to make...

  • Coordinateur(-trice) des Ressources Humaines

    1 week ago

    Laval, Canada Waste Management Full time

    Job Summary The HR Coordinator provides HR administrative assistance to all employees in the area. This role handles incoming calls, emails, and in-person meetings with employees regarding inquiries across all internal HR systems, policies, practices, and procedures. The role is responsible for receiving, routing, resolving, and properly documenting all...

  • Coordinateur(-trice) des Ressources Humaines

    2 weeks ago

    Laval, Canada Waste Management Full time

    Job Summary The HR Coordinator provides HR administrative assistance to all employees in the area. This role handles incoming calls, emails, and in-person meetings with employees regarding inquiries across all internal HR systems, policies, practices, and procedures. The role is responsible for receiving, routing, resolving, and properly documenting all...

  • Coordinateur(-trice) des Ressources Humaines

    2 weeks ago

    Laval, Canada Waste Management Full time

    Job Summary The HR Coordinator provides HR administrative assistance to all employees in the area. This role handles incoming calls, emails, and in-person meetings with employees regarding inquiries across all internal HR systems, policies, practices, and procedures. The role is responsible for receiving, routing, resolving, and properly documenting all...

  • Coordinateur(-trice) des Ressources Humaines

    Found in: Jooble CA O C2 - 1 week ago

    Laval, QC, Canada Waste Management Full time

    Job Summary The HR Coordinator provides HR administrative assistance to all employees in the area. This role handles incoming calls, emails, and in-person meetings with employees regarding inquiries across all internal HR systems, policies, practices, and procedures. The role is responsible for receiving, routing, resolving, and properly documenting all...