Bilingual Customer Onboarding Coordinator

4 weeks ago

Concord, Canada Chemsyn Services Inc. Full time

**About the Role**

**You will use your experience to**:

- Maintain the relationship with clients
- Provide excellent customer service
- Fulfilling work satisfying customer expectations in a way that also complies with best practices and company policies
- Coordinate customer expectations with internal resources
- Understand customer needs and requirements
- Create, present and execute customer agreements
- Develop presentations related to customer requirements and sales opportunities.

**What qualifications do I require?**
- Bilingual in English and French
- College Diploma or University Degree in Business OR related program OR equivalent years of Sales Experience
- Minimum of 2 years of experience in B2B sales / customer service
- Proficient with CRM and Microsoft Office 365
- Strong work ethic and positive attitude
- Experience in working in a sales and service environment
- Customer service skills, strong oral, written communication and trouble shooting skills
- Able to prioritize and manage a busy workload
- Must be able to work independently as well as be a team player
- Conscientious, detail oriented, excellent organizational and time-management skills

**As a CHEMSYN Employee, you'll enjoy**:

- Paid holidays
- Competitive starting salary
- Extended Health & Dental Benefits (Covered by Employer)
- Company Laptop
- Growth potential in the organization.
- Annual merit increases based on performance
- Recognition for individual efforts
- Spacious workstations with updated technology platforms and equipment
- Supportive environment to assist with individual success
- A great work atmosphere full of energy and true TEAM first approach.

**Qualifications**
- Excellent listening and interpersonal skills
- Good to excellent computer skills
- Ability to work independently and exercise good judgment
- Professional customer service skills with a strong phone presence solutions mindset, helping nature, passion for the customer and customer experience
- Eagerness to contribute in a team-oriented environment
- Ability to demonstrate a positive attitude and strong work ethic; and
- Ability to handle multiple priorities and tasks
- Exceptional attention to detail and quality of work;

**Job Type**: Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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