Front Desk Agent

4 months ago


Flagstaff County, Canada SureStay Hotels Full time

**SureStay® Hotels offer value-oriented travelers an exceptional experience at an affordable price. Reliable. Respectful. Focused on making every guest feel appreciated.**

**Reasons to Join SureStay**
- Explore a fulfilling career path rich with possibilities.
- Benefit Options for Full-time Employees
- On-the-job training

The Front Desk Agent is responsible for ensuring guests at the property have a satisfying stay.

**What will YOU be doing as a Front Desk Agent**:

- Greet guests upon their arrival and provide a hospitable welcome.
- Record client information in the system and direct them to their designated rooms.
- Receive calls, conduct room reservations, and verify existing bookings.
- Process customer payments and present them with the final bill upon check-out.
- Keeping the front desk neat, orderly, and sanitized at all times.

**What YOU bring to the table**:

- Excellent customer service skills, phone etiquette and listening abilities.
- Flexibility to work varying and extended shifts.
- Ability to work under pressure while maintaining professionalism.
- Attention to detail to ensure an error-free work environment.
- Effective organization and time-management skills

**Salary**: $15.00 per hour

Ability to commute/relocate:

- Flagstaff County, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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