Account Open Analyst

3 weeks ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of CIBC’s Fraud Operation Contact Centre team, the Fraud Agent will monitor client transaction and provide a wonderful client experience while mitigating fraud losses to CIBC & Simplii Financial customers. You'll identify, analyze and conduct investigations of client transactions through debit cards, ATMs, over the counter (OTC) deposits at branches and other banking channels to determine possible fraud or unusual activity.- Ability to work independently in a private and quiet workspace (ie. in a room or office with a door that closes)- Wired Internet connection capable of continuously supporting excellent call quality and high-speed response rate (internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps)- Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

Our Contact Centre is open 8am to 8pm, Monday to Sunday. This is a full-time and shift-oriented role, we’d like you to be flexible between these hours.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis._

How you'll succeed- Client focused - engagement of clients that is focused on relationship building over the long term and encouraging client loyalty- Analysis - Exercise decision making skills while reviewing customer’s profiles, transactions, banking history and cheque images to minimize loss and protect CIBC and our client's privacy.- Data Collection - Compile data and investigate alerts/referrals to make recommendations and take appropriate action. Accurately document all actions taken including the resolution reached and the decision made by updating the appropriate databases for each file investigated.- Collaboration - Interact directly with CIBC clients, branches and other stakeholders via telephone to communicate information relating to suspected fraudulent activity. Develop and maintain relationships with CIBC partners and other teams to compile data, complete investigation, reach resolution and share best practices.

Who you are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-750 Law Ave. W., E6

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Call Center, Client Relationship Management, Communication, Credit Card Fraud, Customer Experience (CX), Outbound Calls, Work Collaboratively

  • Accounting Specialist

    4 weeks ago

    Toronto, Canada Open Farm Full time

    **Who we are**: Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. We believe the best foods are made with consciously...

  • Sales and Operations Planning Analyst

    1 month ago

    Toronto, Canada Open Farm Full time

    **Who we are**: Headquartered in Toronto, Open Farm is one of the fastest growing CPG companies in North America. We are transforming the way people feed their pets, with a focus on producing premium, healthy food, and treats, all ethically sourced from farm-to-bowl. **Reasons to join Open Farm! The opportunity to grow, develop and make an impact with a...

  • Compliance Analyst, Complex Accounts Onboarding

    3 days ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Accounting Analyst

    1 month ago

    Toronto, Canada AtkinsRéalis Full time

    **Accounting Analyst** We currently have an opening for a **Financial Analyst** to join our mining & metallurgy team, based in **Toronto**. We’re seeking a highly motivated individual with a minimum of 2-3 years of experience in accounting, financial reporting and/or financial planning & budgeting. The Financial Analyst position serves as the primary...

  • Accounts Payable Analyst

    1 month ago

    Toronto, Canada AGS Automotive Full time

    AGS Automotive Systems is a full-service automotive supplier specializing in the manufacture and supply of complex high value-add automotive metal components, including in particular front and rear impact assemblies, principally for pick-ups and the heavy truck market. AGS offers full range of in-house capabilities including design and engineering, high...

  • Accounts Payable Analyst

    4 days ago

    Toronto, Canada Robert Half Full time

    Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing...

  • Supply Chain Logistics Analyst

    1 month ago

    Toronto, Canada Open Farm Full time

    **Who we are**: Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. We believe the best foods are made with consciously...

  • Accounting Analyst

    4 weeks ago

    Toronto, Canada SNC-Lavalin Full time

    Job Description Accounting Analyst We currently have an opening for a  Financial Analyst  to join our mining & metallurgy team, based in Toronto . We’re seeking a highly motivated individual with a minimum of 2-3 years of experience in accounting, financial reporting and/or financial planning & budgeting. The Financial Analyst position serves...

  • Accounting Analyst

    1 month ago

    Toronto, ON, Canada AtkinsRéalis Full time

    Accounting Analyst We currently have an opening for a Financial Analyst to join our mining & metallurgy team, based in Toronto . We’re seeking a highly motivated individual with a minimum of 2-3 years of experience in accounting, financial reporting and/or financial planning & budgeting. The Financial Analyst position serves as the primary liaison...

  • Accounting Analyst

    1 month ago

    Old Toronto, Canada AtkinsRéalis Full time

    Accounting AnalystWe currently have an opening for aFinancial Analystto join our mining & metallurgy team, based in Toronto. We’re seeking a highly motivated individual with a minimum of 2-3 years of experience in accounting, financial reporting and/or financial planning & budgeting.The Financial Analyst position serves as the primary liaison between...

  • Accounting Analyst

    1 month ago

    Old Toronto, Canada AtkinsRéalis Full time

    Accounting AnalystWe currently have an opening for aFinancial Analystto join our mining & metallurgy team, based in Toronto. We’re seeking a highly motivated individual with a minimum of 2-3 years of experience in accounting, financial reporting and/or financial planning & budgeting.The Financial Analyst position serves as the primary liaison between...

  • Accounting Analyst

    1 month ago

    Old Toronto, Canada AtkinsRéalis Full time

    Accounting AnalystWe currently have an opening for aFinancial Analystto join our mining & metallurgy team, based in Toronto. We’re seeking a highly motivated individual with a minimum of 2-3 years of experience in accounting, financial reporting and/or financial planning & budgeting.The Financial Analyst position serves as the primary liaison between...

  • Operational Accounting Analyst

    2 weeks ago

    Toronto, Canada Wells Fargo Full time

    **About this role**: Wells Fargo is seeking an Operational Accounting Analyst on the Canada Branch operations team. This position reports to the Commercial Banking Operations Manager supporting day to day Branch operation activities. This role is based out of Toronto Canada office. **In this role, you will**: - Perform moderately complex operational...

  • Payroll Accounting Analyst

    1 month ago

    Toronto, Canada Livingston International Full time

    Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic...

  • Accounting Analyst

    5 days ago

    Toronto, Canada Lactalis Canada Full time

    **Job Title**: Accounting Analyst, Milk Supply **Location**: Greater Toronto Area **About Us**: Welcome to Lactalis Canada - where we take pride in being recognized as one of Forbes' 2022 top employers! Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian’s favourite dairy...

  • Account Receivable/account Payable Analyst

    1 month ago

    Toronto, Canada Holland Bloorview Kids Rehabilitation Hospital Full time

    The Accounts Receivable/Payable analyst is responsible for supporting both the accounts payable team and accounts receivable team in the ongoing operations of those departments. From the accounts payable operations, the position will be responsible for processing invoices, managing the corporate visa program and assisting in the full cycle payment runs. From...

  • Accounts Payable Analyst

    4 days ago

    Toronto, Canada GroupM Full time

    Description Position at GroupM Accounts Payable Analyst Role: GroupM Canada (Toronto Office) is looking for a Media Accounts Payable Analyst (8 month contract) to join our team, Shared Financial Services. We do Media Accounts Payable for many mediaagencies. We are looking for a progressive minded individual who has strong attention to detail, loves...

  • Accounting Analyst

    2 days ago

    Toronto, Canada Plusgrade Full time

    Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being...

  • Analyst, Accounts Receivable

    1 month ago

    Toronto, Canada CNIB Foundation Full time

    **Analyst, Accounts Receivable**: **Full time, Permanent** **Toronto, ON** CNIB invites you to build a career as unique as you! We are currently searching for an Analyst, **Accounts Receivable! Reporting** to the Accounting Supervisor, Finance and Administration, the Analyst, Accounts Receivable will perform a variety of accounting activities related to...

  • Project Accounting Analyst

    4 weeks ago

    Toronto, Canada Choice Properties REIT Full time

    Location: 22 St. Clair Avenue East, Toronto, Ontario, M4T 2S5 Capital Project Accountant Choice Properties Real Estate Investment Trust is an owner, manager and developer of well-located retail and commercial real estate across Canada. Choice Properties' portfolio spans approximately 65 million square feet of gross leasable area and consists of over 700...