Logistics Specialist, Supply Chain Strategy

5 months ago

Richmond Hill, Canada Staples Canada Full time

: 1274600

**Who we are**
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn, and grow together.

**We are building an inclusive and diverse team**
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you will do**:
Reporting into the Logistics Manager of the Supply Chain Strategy & Capabilities team, as a Logistics Specialist you will play a crucial role in optimizing 3rd party fulfillment and transportation operations to align with Staples' strategic goals. You'll manage 3PL relationships, monitor performance, and drive cost-effective supply chain operations while maintaining our commitment to service level agreements (SLAs) and efficient cost management.

**Specifically, You Will**:
**Vendor Management and Contract Compliance**:

- Foster strong relationships with our 3PL provider.
- Ensure strict adherence to all contractual obligations and SLAs.
- Collaborate with legal and procurement teams to review and amend contracts as needed.
- Working with the Logistics Manager, proactively address contract-related issues and disputes.

**Performance Monitoring**:

- Collaborate closely with our 3PL provider and internal stakeholders to ensure a smooth and efficient flow of goods through the supply chain.
- Act as a liaison between internal stakeholders and the 3PL provider to address operational and transportation issues.
- Monitor key performance indicators (KPIs) to track 3PL performance and ensure alignment with SLAs.
- Troubleshoot quality issues, mis-ships, short ships and manage inventory damages.

**Budget and Cost Management**:

- Work with finance and procurement teams to ensure accurate budgeting and forecasting.
- Analyze budget variances, track expenses, and provide recommendations for cost control and reduction.
- Support billing and claims processes.

**Process Improvement**:

- Lead and participate in cross-functional teams to drive continuous improvement initiatives within 3PL operations.
- Identify opportunities to enhance processes, reduce costs, and improve overall efficiency of the 3PL, including introducing best practices.
- Support the development and communication of periodic (e.g., annual, monthly) inbound and outbound forecasts as needed.

**Reporting and Ad-Hoc Support**:

- Support the preparation of comprehensive reports and presentations to communicate findings and action plans to senior management.
- Conduct periodic business reviews with the 3PL provider to assess performance, review key metrics, and identify areas for improvement.
- Support the business through ad-hoc queries and analysis as required.

**Some of what you need**:

- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Master's degree or CSCP, CITT or PMP certifications are a plus.
- 3- 5 years of experience in logistics and supply chain management, with a focus on 3PL provider management.
- Excellent communication and negotiation skills to manage relationships with 3PL providers.
- Proficiency in data analysis tools and software, such as Excel, SQL, and data visualization tools
- Strong knowledge of logistics operations, including transportation, warehousing, and distribution.
- Proven experience in budget management, contract compliance, and performance measurement.
- Strong analytical and problem-solving skills with the ability to drive process improvements.
- Project management skills and experience leading/supporting cross-functional teams.
- Knowledge of industry best practices and emerging trends in logistics and supply chain management.
- Familiarity with supply chain software and technologies, including ERP, WMS and TMS can be advantageous.

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

Bringyourpassion
LI-Hybrid

**Job** Supply Chain/Logistics/Inventory Planning

**Location(s)** CA-ON-Richmond Hill

**Schedule** Full-time

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