Sales Manager

2 weeks ago


Saint John, Canada Delta Hotel Saint John Full time

**Description**:
**Our Differences Are What Make Us Great**

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

**Why work with us?**
- Competitive wages
- Excellent Health and Dental benefits
- Marriott worldwide discounts
- Exceptional team environment

**Here's what you'll be doing**:

- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
- Participates in sales calls with members of sales team to acquire new business and/or close on business
- Understands the overall market-competitors’ strengths and weaknesses, economic trends, supply and demand
- Closes the best opportunities for the location based on market conditions and location needs
- Develops relationships within community to strengthen and expand customer base for sales opportunities
- Manages and develops relationships with key internal and external stakeholders
- Provided accurate, complete and effective turnover to Event Management
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
- Interacts with guests to obtain feedback on product quality and service levels

**Does this sound like you?**
- Post-secondary education, preferably in hospitality or a degree or diploma in business, with a minimum of two years’ experience, or have an equivalent combination of education and experience.
- Hotel Experience is an asset
- Ability to work as part of a team with strong strategic selling skills preferably within the hotel/tourism industry
- Excellent skills using MS Word, Excel, and Power Point
- Comfortable using and learning new software programs
- Strong communications skills (verbal and written)
- Ability to maintain confidentiality and exercise extreme discretion
- Excellent problem solving/judgment skills, and high level of attention to detail and accuracy
- Strong organizational skills, and the ability to work under pressure
- Ability to handle and prioritize multiple tasks and meet all deadlines
- Ability to work flexible hours when required
- Flexibility to travel
- Results driven
- Ability to learn quickly
- Strong interpersonal skills
- Passion for innovation and able to put ideas into action
- Strong self-awareness and development skills



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