Box Office Supervisor

4 weeks ago


Vancouver, Canada Pacific National Exhibition Full time

**Job Description**:
**Full-time; Permanent**

**Wage & Paygrade: $24.25 (PG 3) plus benefits allotment**

**Date Posted: September 13, 2024**

**Who we are**

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.

We are looking for a hard-working and motivated individual to join our the PNE TicketLeader team under the direction of the Manager, Call Centre. Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues. The Box Office Supervisor will help oversee the operations of the Box Office, the Call Centre, as well as its respective agents. If you have a passion for the events industry and enjoy providing excellent guest experiences, then this is a perfect opportunity for you

**Why join our Team?**
- Exhilarating and fun-loving culture
- Flexible work environment
- Opportunity for free or discounted tickets to shows, events, sports games, and much more
- Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
- Competitive compensation package
- Opportunity to create lasting memories and friendships

**What will you do this year?**

In your role as a **Box Office Supervisor** your primary accountabilities will be to:

- Supervisor on duty for various events located at the PNE and the Greater Vancouver Area, ensuring that all Box Office operations run smoothly and according to standard.
- Responsible for supervising and supporting an average of 2-3 call center agents daily and at events, troubleshooting any ticketing issues that arise.
- Resolve any patron issues that escalate in a professional and polite manner.
- Ensuring secure cash deposits at end of shift.
- Monitor ticket booth crowds and take appropriate action as required.
- Responsible for allocation of floats, skims, and ticket stock during events.
- Ensure that all Ticket Office staff are working in a clean and safe environment.
- Perform other related duties as assigned.

**What else?**
- Must have successful completion of Grade 12.
- Must have 1-2 years previous supervisory experience.
- Previous experience handling cash, credit & debit cards, balancing documents, and performing various accounting duties.
- Previous experience working with event ticketing software is considered an asset.
- Background with guest service/ customer relations is required
- Box Office experience is considered a definite asset
- Must be proficient with utilizing MS Word, Excel, and Outlook
- Must be capable of reading, writing and speaking English for the purposes of written or oral instructions, timesheets and documentation of work
- Must be physically capable of walking and standing for extended periods of time
- Ability to work under pressure in a fast paced environment while maintaining a friendly attitude
- Must be available to work varying shifts, evening and weekends required

**Who are you?**
- Organized
- Methodical
- Proactive
- Skillful communicator
- Critical thinker
- Committed to striving for excellence

**Where and when to APPLY?


  • Box Office Supervisor

    2 hours ago


    Vancouver, Canada Pacific National Exhibition Full time

    Full-Time; PermanentWage & Paygrade: $24.45 (PG 3) plus benefits enrollment.Date Posted: January 24, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million...


  • Vancouver, Canada The MRG Group Full time

    **Box Office Representative** **AdmitONE (an MRG Group company)** **Vancouver, British Columbia** AdmitONE, an MRG Group company, is not just a ticketing company, it’s an experience portal built by event and experience creators. Decades of industry knowledge and experience in promoting, venue management, ticketing, marketing, media relations and artist...


  • Vancouver, British Columbia, Canada Alliance for Arts and Culture Full time

    As a Ticket Sales Agent, you will be responsible for answering phone calls at the Box Office Call Centre, attending to guests at the theatre physical Box Offices, responding to requests and processing transactions from guests via email, and providing information on all productions and products.You will also process ticket sales, exchanges, and cancellations...

  • Box Office Attendant

    4 weeks ago


    Vancouver, Canada The Improv Centre Full time

    THE IMPROV CENTRE IS HIRING! BOX OFFICE ATTENDANT (casual) The Vancouver Improv Centre Society (The Improv Centre) is one of Vancouver’s leading and best-known improv theatre companies. The Improv Centre (TIC) was originally established as a British Columbia registered Society under the name The Vancouver Theatresports League in 1981. It was founded to...

  • Box Office Agent

    4 days ago


    Vancouver, Canada Ticketmaster Canada LP Full time

    THE JOB Excited for the return of live events, then look no further! We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Vancouver area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements. WHAT...

  • Box Office Agent

    3 days ago


    Vancouver, British Columbia, Canada Ticketmaster Canada LP Part time

    THE JOB Excited for the return of live events, then look no further We're adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Vancouver area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements. WHAT YOU...


  • Vancouver, Canada The MRG Group Full time

    **_Boxoffice Representative_** **_AdmitONE_** **_Vancouver, B.C._** Locally owned and operated, Vogue Theatre is one of the last remaining theatres from Vancouver’s famed Theatre Row. Originally built in 1941 as a moviehouse and venue for the performing arts, more than seventy years later, Vogue Theatre hosts upwards of 200 events annually. We are...

  • Farm Supervisor

    2 weeks ago


    Greater Vancouver A, Canada Easy Harvest Box Inc. Full time

    **Farm Supervisor - GMP/GACP-Compliant Mushroom Cultivation** **Location**: Vancouver, BC **Job Type**: Part-time (20-30 hours per week) with potential for full-time **Compensation**: $21.98 - $28 per hour (based on experience) **Language of Work**: English **About Us** Easy Harvest Box Inc. is a leader in **container farming**, specializing in...

  • Box Office Cashier

    3 weeks ago


    Vancouver, Canada Bard on the Beach Shakespeare Festival Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - Experience an asset **Work setting**: - Performing arts and theatre company - Outdoor centre - On-site customer service **Tasks**: - Process money, cheques and credit/debit card payments - Tabulate total payment for goods or services required -...


  • Vancouver, Canada EXchange Hotel Vancouver Full time

    The Front Office Supervisor is responsible for maintaining the standards of all guest services offered by the Hotel as well as taking actions on behalf of the Front Office Manager in his/her absence. The Front Office Supervisor contributes to the success of the Hotel by performing the following duties: - Checks in guest in an efficient and friendly manner,...

  • Operations Supervisor

    4 weeks ago


    Vancouver, Canada Lantic Inc. Full time

    WHY JOIN LANTIC? - It's simple: we strive to be a great company to partner with, work for and invest in, offering best-in-class portfolio of natural sweetener solutions. - With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships. - We stand proud of our heritage, and as...


  • Vancouver, Canada Providence Healthcare Full time

    Article Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...


  • North Vancouver, Canada Seaside Hotel Vancouver Full time

    **Job Overview** Reporting to the Front Office Manager, the Front Office Supervisor is responsible for maintaining the standards of all guest services offered by the Hotel, with the main responsibility in the Front Office, including Front Desk, Bell Desk and Valet. The Front Office Supervisor contributes to the success of the Hotel by performing the...


  • Vancouver, Canada West Fraser Full time

    100 Mile House OML 100 Mile Lumber PO Box 97 100 Mile House, BC V0K2E0, CAN West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. West Fraser South Cariboo Woodlands team has an opportunity for a Senior Operations Supervisor in 100 Mile House. Based in 100 Mile House and reporting directly to...

  • Cg Supervisor

    4 weeks ago


    Vancouver, Canada Zoic Studios Full time

    **CG Lead** Zoic Studios is an Award winning VFX company made up of accomplished artists and producers who understand story, process and relationships. Partnership, integrity and enthusiasm are our key founding principles. We have three locations, Los Angeles, New York City and Vancouver, Canada. Some of our recent credits include, _Sweet Tooth, Werewolf by...

  • Office Supervisor

    4 days ago


    Vancouver, Canada AppleOne Full time

    Large and prestigious Burnaby Company is looking for a temporary Office Supervisor to join their team. Duration of contract: 3 months (with possibility of extension) Location: Burnaby, BC Salary: Up to $29/hr Responsibilities and Duties: •Oversees a small team that keeps the day/day functions of HO and other sites up and running •Oversees...

  • Office Assistant

    3 weeks ago


    Vancouver, Canada PDG Pediatric Dental Group Full time

    PDG Pediatric Dental Group has a great opportunity available for motivated and driven individuals. We are currently looking to add to our growing Office Assistant Team! At PDG, we believe in having fun while delivering a great service to our patients. We are a multi-location dental group, and specialize in Orthodontics and Pediatric Dentistry for children,...


  • Vancouver, Canada Best Buy Full time

    Do you thrive in fast-paced, collaborative environments? As a **supervisor for store fixtures and interactives**, you will oversee daily team operations, build strong supplier relationships, and introduce innovative retail display technologies as well as solutions to display products in our stores. You'll manage vendor contracts, address escalations, and...


  • Vancouver, Canada Peace River Hydro Partners - FIFO Full time

    Join a world class team that is committed to bringing clean energy to British Columbia for decades to come! Located at the Site C Dam, Peace River Hydro Partners is the prime contractor on the BC Hydro Site C Clean Energy Project. Our team consists of professionals representing over 30 different occupations. We value diversity and respect in the workplace....


  • Vancouver, Canada Sedgman Pty Limited Full time

    Join a team of forward thinking, enthusiastic, results-driven and collaborative professionals. To support our mission, we are currently seeking an experienced Supervisor (Mechanical) to join our team on our Blackwater project. This is a site-based role on a 14:7 roster schedule.What does this role involve?To provide assistance to the Senior Supervisor or...