Box Office Cashier

2 weeks ago


Vancouver, Canada Bard on the Beach Shakespeare Festival Full time

**JOB REQUIREMENTS**:
**Education**:

- Secondary (high) school graduation certificate

**Experience**:

- Experience an asset

**Work setting**:

- Performing arts and theatre company
- Outdoor centre
- On-site customer service

**Tasks**:

- Process money, cheques and credit/debit card payments
- Tabulate total payment for goods or services required
- Receive payment for goods or services
- Calculate daily/shift payments received and reconcile with total sales
- Suggestive selling
- Greet customers
- Assist theatre patrons with seat selection
- Provide customer service
- Verify the age of customers when selling lottery tickets, alcohol or tobacco products
- Send invoices
- Provide basic tourist information
- Process credit cards, vouchers and other payments
- Notify customers regarding account discrepancies
- Maintain accurate records
- Maintain and manage digital database
- Issue tickets
- Attend to seating arrangements for large groups
- Assist with special events
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Identify and communicate technical problems, processes and solutions
- Prepare and issue tickets and receipts
- Clean and maintain work space
- Handle cash transactions
- Supervise and co-ordinate activities of workers
- Assist clients/guests with special needs
- Train staff/workers in job duties, safety procedures and company policies
- Assist staff with administrative or technical problems
- Work with the marketing department to understand and communicate marketing messages to the field
- Communicate with other workers to co-ordinate the preparation and completion of work assignments

**Computer and technology knowledge**:

- Electronic cash register
- Interac machine
- MS Excel
- Database management
- MS Office

**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Sitting

**Personal suitability**:

- Accurate
- Excellent oral communication
- Team player

**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?

**HOW TO APPLY**:
**Online**:


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