Communications Specialist

3 weeks ago


Saskatoon, Canada LutherCare Communities Full time

Job No**:LCC966**

Location**:Corporate, Saskatoon**

Employment Status**:Full Time, Permanent**

Closing Date**:26 May 2023 CST ***

**PRIMARY FOCUS**
- The communications specialist is a key member of the Marketing & Communications division in LutherCare Communities (LCC), partnering with other divisions to achieve organizational priorities and goals. Reporting to the Director of Marketing & Communications (the Director), the communications specialist supports strategy by executing divisional plans, including cascading, monitoring, reporting, and course correction. The communications specialist demonstrates divisional expertise to enable an innovative and positive working climate in a resident-first culture. The communications specialist works within the division and cross-functionally to support operations in the organization. The Communications specialist works closely with media sources and other external partners.**WHO WE ARE**
- At LutherCare Communities (LCC), we are a leading provider of housing communities and supportive healthcare services and have been for over 65 years. LCC is a hybrid organization comprised of a number of companies that include for-profit and not-for-profit. Services include long-term care, community day programs for adults, seniors' housing, home support, intermediate care homes, group living homes, and subsidized family housing. These services are fully accredited, showing our commitment to provide excellence in care, shelter, and support. Taking a resident-first, all-inclusive approach, we seek to ensure we maintain the organization's integrity by always focusing on our residents. We value residents' interests, feedback and guidance, engagement, and collaborative leadership.**VISION**
- A Safe and Caring Continuum of Living for all.**MISSION STATEMENT**
- Our mission is to provide excellence in care, shelter, and support in a nurturing Christian environment for all entrusted to our care.**KEY ACCOUNTABILITIES**
- **Strategic Alignment - **Contribute to initiatives, strategies, and methods to support and achieve the division’s operational plans that align to the strategic plan and LCC’s priorities and directives effectively and efficiently.
- **Stakeholder Relationship Management - **Building, fostering, and maintaining effective relationships internally, and externally. Foster communication and healthy relationships with residents, visitors, and families.
- **Position Functions**:

- Support the Director to strategically positions ideas to resolve complex problems, to influence audiences, institute culture shifts, and design approaches to various communications strategies.
- Champion LCC’s visual identity guidelines and brand
- Support the Director to develop brand and visual identity and ensure compliance.
- Support the Director to develop and operationalize the content strategies and editorial processes for the LCC’s major digital and hard copy media channels.
- Collect and analyze data to gauge success and improve Marketing & Communications strategies.
- Review quality monitoring metrics for the use in efficiency and effectiveness of process improvement
- **Reporting - **Prepare reports to the Director using qualitative and quantitative data. Prepare and deliver reports to ELT, OLT, and management teams in support of a cross-functional team.

**WHAT YOU WILL BRING TO THE POSITION & ORGANIZATION**
- **Education**:

- Bachelor’s or master’s degree in a related field
- Professional designation (or near completion)
- Licensed and in good standing with professional association and/or regulatory body, if applicable
- **Experience**:

- 3+ years working in Communications or media development.
- Experience in a multi-stakeholder environment with multiple locations
- Experience working with Federal and Provincial Governments
- Experience working with First Nation and Metis communities.
- Experience in a hybrid organization (for-profit and not-for-profit) would be considered an asset.
- Experience in a health-care sector would be considered an asset.
- Experience in a housing sector would be considered an asset.
- **Knowledge, Skills, and Abilities**:

- Is committed to a resident-first culture.
- Understanding of communication strategy, methods, and tools
- Knowledge of various forms of media and associated technology
- Knowledge of legislation and applicable laws
- Thorough understanding of health-related services and housing issues, government, government relations and public affairs
- Has demonstrated strong critical thinking, financial and analytical skills.
- Ability to use metrics and analytics to make evidence-based decisions.
- High capacity to plan, prioritize and oversee numerous concurrent projects effectively.
- Superior ability to ensure establishment of appropriate standards, policies, and practices.
- Superior interpersonal, leadership, communication, and conflict resolution skills
- Has a proven ability to collaborate and partner with a wide variety of



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