Parts Advisor
23 hours ago
Van Herpt Volvo Cars Kingston is looking for an experienced parts advisor to join our team. As a parts advisor at Van Herpt Volvo Cars Kingston, you are responsible for providing a customer experience inline with a prestigious luxury brand such as Volvo.
About Us:
Reporting:
This position will report directly to the parts and service manager. The technicians in the workshop will report directly to this position. The service advisor will indirectly report to this position as well.
**Responsibilities**:
- Ordering and Receiving
- Ensure daily parts orders are placed with the manufacturer and other suppliers accurately and within our daily ordering window.
- Review daily order and mark any items unavailable to back order in the dealer management system and notify relevant parties of the delay in receiving the part.
- Receiving daily order of parts, ensuring the order is received electronically in our dealer management system and special-order parts assigned to the relevant parties requiring them.
- Physically sorting the daily order. Identifying deficiencies in condition and verifying quantities ordered match quantities received. When discrepancies are noted, bring to the attention of the parts manager to file a claim with the manufacturer immediately.
- After verification of the ordering accuracy and condition, assign all received parts for inventory necessary BIN location to ensure part locations are readily identified for future reference.
- Appointment Monitoring
- Reviewing next day appointments, ensuring all special-order parts required for appointments are on hand and accounted for.
- Ensure all pre-assigned parts required for service are accurate and sufficient on hand quantity is available to fill requests from technicians the next day.
- When any parts are not readily available ensure relevant stakeholders (i.e., service advisor, client) are made aware immediately and reschedule appointments accordingly.
- Repair Order Process
- Invoicing and picking parts required for repair orders as they are generated by the service advisor, ensuring they are readily available for technicians as repair orders are located through dispatching for the workshop.
- Monitor the parts dashboard, accurately quoting parts requested by technicians for additional work which may be required on clients vehicles, ensuring estimated time of arrival is provided to service advisor to set client expectations.
- Monitor the report “Repair Orders Open with Pre-assigned Parts,” ensuring as service advisors sell additional work requests that the subsequent parts are invoiced/ordered in a timely manner, ensuring they are readily available for technicians with the additional repairs are performed.
Key Performance Indicators:
As a parts advisor at Van Herpt Volvo Cars Kingston, you will be responsible for maintaining an elevated level of key performance indicators. These indicators will be monitored by fixed operations management. Some of the indicators are but not limited too:
Parts sold / repair order.
Time to complete additional service request estimates.
Ensuring all inventory is always assigned a BIN location.
Discrepancies paid vs. claimed (ensuring ordering errors are corrected immediately)
**Skills**:
- Strong time management skills, being able to multitask and provide an elevated level of service when multiple clients are seeking assistance.
- Strong organizational skills, ensuring proper follow up is performed and meeting deadlines and fulfilling promises made.
- Communication and Listening skills, being able to actively listen and communicate to advisors and clients the estimated time of arrival for parts on order and performing follow up when status changes.
- Teamwork, ensuring you work within our team, working towards our teams common goals.
**Experience**:
Experience:
- Experience using a dealer management system (CDK, PBS, Reynolds & Reynolds for example)
- Experience using Microsoft Office products (Word, Excel, Outlook)
Pay: From $40,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- KINGSTON, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Parts Advisor
5 days ago
Kingston, Canada Van Herpt Volvo Cars Kingston Full timeVan Herpt Volvo Cars Kingston is looking for an experienced parts advisor to join our team. As a parts advisor at Van Herpt Volvo Cars Kingston, you are responsible for providing a customer experience inline with a prestigious luxury brand such as Volvo. About Us: Reporting: This position will report directly to the parts and service manager. The...
-
Parts Advisor
1 week ago
Kingston, Ontario, Canada Advantage Personnel Full timeParts AdvisorShifts: Monday through Saturday (Full-Time Working Hours) Occasional WeekendHours: Rotating ShiftsPay Rate: $22 - $26Location: KingstonOur client in the Kingston Area is looking for a full-time Parts Advisor to join their team. Their success is built upon constant commitment to customer service excellence. If you have any experience working as a...
-
Parts Advisor
1 week ago
Kingston, Canada Kingston Dodge Full timeJoin the Kingston Dodge Team as a **Parts Advisor**! The Parts Advisor creates a positive first impression while guiding both customers and technicians in selecting the correct parts. With attention to detail and a strong commitment to customer satisfaction, the Parts Advisor delivers a tailored service experience and works to build long-lasting...
-
Parts Advisor
21 hours ago
Kingston, Canada Kingston Dodge Full timeJoin our team at Kingston Dodge! Our **Parts Advisor** is responsible for creating great first impressions and guides the customers through the acquisition of the correct parts and any additional or secondary parts required. The Parts Advisor is a great listener and is a master at executing all the parts counter duties with due diligence and customer...
-
Parts Advisor
2 weeks ago
Kingston, Canada Kenworth Ontario Full timeKenworth Ontario is currently looking for a full time Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be an integral part of our team continuously delivering exceptional service, value and performance to our customers. **Perks Offered in this role**: - Competitive salary plus bonus - Industry leading benefits (Health, Vision, Dental,...
-
Parts Advisor
1 day ago
Kingston, Canada Kenworth Ontario Full timeKenworth Ontario is currently looking for a full time Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be an integral part of our team continuously delivering exceptional service, value and performance to our customers. **Perks Offered in this role**: - Competitive salary plus bonus - Industry leading benefits (Health, Vision, Dental,...
-
Parts Advisor
1 week ago
Kingston, Canada Kenworth Ontario Full timeKenworth Ontario is currently looking for a full time Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be an integral part of our team continuously delivering exceptional service, value and performance to our customers. **Perks Offered in this role**: - Competitive salary plus bonus - Industry leading benefits (Health, Vision, Dental,...
-
Parts Advisor
1 week ago
Kingston, Canada Kenworth Ontario Full timeKenworth Ontario is currently looking for a full time Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be an integral part of our team continuously delivering exceptional service, value and performance to our customers. **Perks Offered in this role**: - Competitive salary plus bonus - Industry leading benefits (Health, Vision, Dental,...
-
Parts /service Advisor
7 days ago
Kingston, Canada Rush Truck Centres of Canada Full timeRush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for...
-
Beauty Advisor
3 weeks ago
Kingston, Canada Sephora Full timeJob ID: 260572Location: ON-Cataraqui (0588)Address: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularWho we are behind the stripes:Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët...
-
Meal Advisor
1 week ago
Kingston, Canada M&M FOOD MARKET - KINGSTON Full time**POSITION: MEAL ADVISOR** Our **Meal Advisors** are the face of M&M Food Market. If you have a **passion for food**, can deliver exceptional service and are willing to learn about our incredible line up of delicious meals and entertaining ideas, we would love to hear from you! At this time, we are seeking part time & full time Meal Advisors for our...
-
Energy Advisor
3 weeks ago
Kingston, Ontario, Canada AmeriSpec Canada Inc. Full timeAMERISPEC INSPECTION SERVICES IS INTERESTED IN HIRING ENERGY ADVISORS ACROSS CANADADo you have what it takes to be that person?AmeriSpec Inspection Services is looking to hire Full Time or Part Time Energy Advisors who are currently Registered, who were previously Certified as an Energy Advisor by Natural Resources Canada (NRCan) or who are in the process of...
-
Customer Service Advisor
1 week ago
Kingston, Canada Kingston Dodge Full timeKingston Dodge is currently looking for a **Customer** **Service Advisor** to join our fast-paced Service Department. The position includes a combination of Automotive Service Advisor and Customer Service duties. **We provide**: - Generous compensation package - Excellent benefit plan - Profit sharing - Employee purchase incentives on vehicles, parts and...
-
Beauty Advisor
2 weeks ago
Kingston, Canada Sephora Full time**Job ID**: 244282 **Location**: ON-Cataraqui (0588) **Address**: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora...
-
Sales Advisor
2 days ago
Kingston, Canada Sienna Senior Living Full timeIf you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Sales Advisor is a critical role within our communities as it impacts the lives of residents. As a Sales Advisor your typical day will impact the following ways: - Development and implementation of the...
-
Service Advisor
1 week ago
Kingston, Ontario, Canada Tirecraft Full timeService AdvisorBlack Dog Tirecraft, KingstonTirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service? Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier...
-
Temporary Beauty Advisor
1 week ago
Kingston, Canada Sephora Full time**Job ID**: 232985 **Location**: ON-Cataraqui (0588) **Address**: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët...
-
Automotive Service Advisor
2 days ago
Kingston, Canada Fielding's OK Tire Kingston Full timeWe are currently looking for an automotive service advisor to join our team with experience in customer service and a basic understanding of automobiles. The service advisor schedules automotive service and repairs, works with customers and technicians to facilitate service and repairs in a timely and cost effective manner, provides recommendations...
-
Service Advisor
1 day ago
Kingston, Ontario, Canada Tirecraft Full timeService AdvisorBlack Dog Tirecraft, KingstonTirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service? Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier...
-
Beauty Advisor
3 weeks ago
Kingston, Ontario, Canada Sephora Part timeJob ID: 260572Location: ON-Cataraqui (0588)Address: 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada (CA)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularWho we are behind the stripes:Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët...