Specialist, Attendance Management

3 weeks ago

Mississauga, Canada City of Mississauga Full time

Req ID: 23121

Vacancy Type: Permanent

Number of Positions: 1

Closing Date: 03/20/2023

**Specialist, Attendance Management**:
Reporting to the Operations Supervisor, Attendance Management & Lost Time, the Specialist, Attendance Management is responsible for processes related to; managing lost time (Disability Leaves, such as Weekly Indemnity, LTD, WSIB); absenteeism, both culpable and non-culpable in Transit Operations, and supporting the Attendance Support Program for the Transit Operations Team. This role will actively monitor the attendance of Transit Operators, coordinate timely meetings with staff to review absenteeism. This role will also provide support as needed to the Transit Operations - Employees/Labour, Complaints & Investigations team.

**Duties and Responsibilities**:

- Support the Supervisor, Attendance and Lost Time in developing processes to manage absenteeism, both culpable and non-culpable for over 1200 unionized ATU staff ensuring consistency in process in a unionized environment.
- Ensure processes are administered consistently and are compliant with the Collective Agreement, Policies and Legislative Requirements.
- Work closely with the Data Management team in Transit Operations to manage the absenteeism/attendance statistics to ensure meetings are completed in a timely and effective manner.
- Attend attendance support meetings and ensure correspondences are drafted and distributed accurately and in a timely manner.
- Work closely with the Union Executives, Human Resources, Labour Relations and Employee Health Services to foster a positive relationship, manage and understand the absences, accommodation needs and return to work plans.
- Work closely with Claims Management Specialist on absence coding and the status of adjudicated Sun Life and Works Safety and Insurance Board claims.
- Support and counsel employees, new leaders and union representatives on program design and administration.
- Analyzes absenteeism information, identifies trends and patterns, and communicates results using multiple influencing strategies to Operational Leadership, Human Resources and Labour Relations
- Collaborates with leadership and prepares appropriate attendance letters.
- Provide recommendations and strategies to EHS and Supervisor, Attendance & Lost Time for challenging cases.
- Initiates quality improvement plans and strategies based on data and metrics collected.
- Identify any contributing factors impacting employee attendance and work with the Human Resources staff,City’s Disability Management Specialists, EHS, and other stakeholders to develop supportive programs and initiatives.
- Assist in developing and providing ongoing training programs to educate employees and management about the Attendance Support Management Program, while ensuring compliance with legislation and applicable acts.
- Manage confidentiality of sensitive information about disabilities, accommodation needs, restrictions etc.while communicating to parties and ensuring protection of personal information.
- Provide additional support as needed to the Transit Operations - Employees/Labour, Complaints and Investigations team.

**Skills and Qualifications**:

- Degree in business administration, human resources, or related field.
- Minimum of five (5) years experience in a fast paced operational environment
- Equivalent combination of education and related work experience will be considered
- Experience in a unionized environment
- Experience with Attendance and Absenteeism Management, Labour Relations and/or Workplace Investigations
- Comprehensive knowledge of Legislative requirements, including Human Rights and Employment legislation, Occupational Health and Safety Act, Bill 132, and Employment Standards Act.
- Must have advanced communication skills, both verbal and writing
- Excellent leadership skills with the ability to provide coaching/mentoring
- Strong critical thinking, analytical skills, research and investigative skills required
- Excellent time management, attention to detail and organizational skills required

Hourly Rate/Salary: $ 83,485.00 - $ 111,315.00
Grade: F
Hours of Work: 40
Work Location: Mississauga Transit
Organization Unit: T&W/MTOP - Employee Attendance Managemen
Department/Division/Section: T&W/Transportation&Works Dept, T&W/Mississauga Transit, MT Operations
Non-Union/Union: Non-Union

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations th

  • Specialist, Attendance Management

    1 week ago

    Mississauga, Canada City of Mississauga Full time

    Req ID: 24399 Vacancy Type: Temporary - 14 months Number of Positions: 1 Closing Date: 12/08/2023 **Job Summary**: Reporting to the Supervisor, Attendance Management & Lost Time, the Specialist, Attendance Management is responsible for processes related to; managing lost time (Disability Leaves, such as Weekly Indemnity, LTD, WSIB); absenteeism, both...

  • People Support Specialist

    1 month ago

    Mississauga, Canada TIP Trailer Services Management B.V Full time

    **People Support Specialist (Mississauga, ON)** - **Location**: 1880 Britannia Road East - **Reports** **to**: People Support Manager - **Job** **Status**: Full time - **Shifts** **Available**: Monday - Friday (In -Office) Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing,...

  • Billing Specialist

    4 weeks ago

    Mississauga, Canada Eco Resource Management Inc Full time

    Job Overview: We are seeking a detail-oriented and organized individual to join our team as a Billing Specialist. As a Billing Specialist, you will be responsible for managing our client invoicing process, ensuring accuracy and timeliness in all financial transactions. This is a vital role within our organization, as it directly impacts our financial...

  • Cloud Sales Specialist

    2 weeks ago

    Mississauga, Canada EightSix Network Inc Full time

    Serve as a conduit between D&H Sales, Resellers and Manufacturer for the achievement of customer and vendor satisfaction. Drive vendor specific customer breadth, frequency and revenue goal attainment and long-term business goals in line with D&H’s vision and values; to grow sales of Manufacturer’s products at D&H.With a primary focus of growing vendor...

  • Cloud Sales Specialist

    2 weeks ago

    Mississauga, Canada EightSix Network Inc Full time

    Serve as a conduit between D&H Sales, Resellers and Manufacturer for the achievement of customer and vendor satisfaction. Drive vendor specific customer breadth, frequency and revenue goal attainment and long-term business goals in line with D&H’s vision and values; to grow sales of Manufacturer’s products at D&H.With a primary focus of growing vendor...

  • Cloud Sales Specialist

    2 weeks ago

    Mississauga, Canada EightSix Network Inc Full time

    Serve as a conduit between D&H Sales, Resellers and Manufacturer for the achievement of customer and vendor satisfaction. Drive vendor specific customer breadth, frequency and revenue goal attainment and long-term business goals in line with D&H’s vision and values; to grow sales of Manufacturer’s products at D&H.With a primary focus of growing vendor...

  • Cabin Safety Specialist- Inflight Services

    5 days ago

    Mississauga, Canada Flyrouge Full time

    Cabin Safety Specialist- Inflight ServicesJob Description Posted Monday, December 4, 2023 at 5:00 a.m. SCOPE: Reporting to Manager, Cabin Safety, the Cabin Safety Specialist is responsible for document control and administration of the Flight Attendant Manual and ePub and the electronic publication platforms (SharePoint, Globe, SmartDoc, Orlando, etc.)...

  • Cabin Safety Specialist- Inflight Services

    4 weeks ago

    Mississauga, Canada Flyrouge Full time

    Cabin Safety Specialist- Inflight ServicesJob Description Posted Monday, December 4, 2023 at 5:00 a.m. SCOPE: Reporting to Manager, Cabin Safety, the Cabin Safety Specialist is responsible for document control and administration of the Flight Attendant Manual and ePub and the electronic publication platforms (SharePoint, Globe, SmartDoc, Orlando, etc.)...

  • Cabin Safety Specialist- Inflight Services

    4 weeks ago

    Mississauga, Canada Flyrouge Full time

    Cabin Safety Specialist- Inflight ServicesJob Description Posted Monday, December 4, 2023 at 5:00 a.m. SCOPE: Reporting to Manager, Cabin Safety, the Cabin Safety Specialist is responsible for document control and administration of the Flight Attendant Manual and ePub and the electronic publication platforms (SharePoint, Globe, SmartDoc, Orlando, etc.)...

  • Cabin Safety Specialist- Inflight Services

    1 month ago

    Mississauga, Canada Flyrouge Full time

    Cabin Safety Specialist- Inflight ServicesJob Description Posted Monday, December 4, 2023 at 5:00 a.m. SCOPE: Reporting to Manager, Cabin Safety, the Cabin Safety Specialist is responsible for document control and administration of the Flight Attendant Manual and ePub and the electronic publication platforms (SharePoint, Globe, SmartDoc, Orlando, etc.)...

  • Sales Specialist- Hpe

    4 weeks ago

    Mississauga, Canada D&H Distributing Full time

    **Cisco Sales Specialist** **SUMMARY** With a primary focus of growing vendor sales with new and existing customers, the Sales Specialist serves as an extension of the vendor or technology category and is responsible for educating and enabling the sale of new and different technical products, programs, and/or services. Maintaining sound knowledge of...

  • Cabin Safety Specialist- Inflight Services

    4 weeks ago

    Mississauga, Canada Air Canada Rouge Full time

    **SCOPE**: Reporting to Manager, Cabin Safety, the Cabin Safety Specialist is responsible for document control and administration of the Flight Attendant Manual and ePub and the electronic publication platforms (SharePoint, Globe, SmartDoc, Orlando, etc.) in accordance with the standards set forth by Transport Canada. The Cabin Safety Specialist is a detail...

  • Marciano Specialist

    1 month ago

    Mississauga, Canada GUESS?. Inc. Full time

    **Job Title**: Marciano Specialist **Reports To**: Store Manager Position Overview The Marciano Specialist is responsible for overseeing the customer experience and satisfaction with the sales generation within the Marciano department, training, and development of the store staff on production information and Marciano selling skills, leading by example on...

  • Training Design Specialist, In-flight Services

    1 month ago

    Mississauga, Canada Flyrouge Full time

    Training Design Specialist, In-flight ServicesJob Description Do you have a strong passion for learning and development and providing employees with outstanding learning programs and opportunities to enhance their skills.The Training Design Specialist, is an innovative and forward thinking individual, responsible for the development of In‐Flight Service...

  • Training Design Specialist, In-flight Services

    1 month ago

    Mississauga, Canada Flyrouge Full time

    Training Design Specialist, In-flight ServicesJob Description Do you have a strong passion for learning and development and providing employees with outstanding learning programs and opportunities to enhance their skills.The Training Design Specialist, is an innovative and forward thinking individual, responsible for the development of In‐Flight Service...

  • Training Design Specialist, In-flight Services

    1 month ago

    Mississauga, Canada Flyrouge Full time

    Training Design Specialist, In-flight ServicesJob Description Do you have a strong passion for learning and development and providing employees with outstanding learning programs and opportunities to enhance their skills.The Training Design Specialist, is an innovative and forward thinking individual, responsible for the development of In‐Flight Service...

  • Training Design Specialist, In-flight Services

    5 days ago

    Mississauga, Canada Flyrouge Full time

    Training Design Specialist, In-flight ServicesJob Description Do you have a strong passion for learning and development and providing employees with outstanding learning programs and opportunities to enhance their skills.The Training Design Specialist, is an innovative and forward thinking individual, responsible for the development of In‐Flight Service...

  • Assistant Property Manager/Administrator

    5 days ago

    Mississauga, Canada Canlight Management Inc. Full time

    Assistant Property Manager/Administrator 22 Sep Assistant Property Manager/AdministratorASST. PROPERTY MANAGER/ADMINISTRATORWe are a dynamic mid-market real estate firm looking for qualified assistant property manager/administrator. This position is to support two senior managers with a large and varied portfolio of sites. Successful candidate must have...

  • Assistant Property Manager/Administrator

    3 weeks ago

    Mississauga, Canada Canlight Management Inc. Full time

    Assistant Property Manager/Administrator 22 Sep Assistant Property Manager/AdministratorASST. PROPERTY MANAGER/ADMINISTRATORWe are a dynamic mid-market real estate firm looking for qualified assistant property manager/administrator. This position is to support two senior managers with a large and varied portfolio of sites. Successful candidate must have...

  • Assistant Property Manager/Administrator

    3 weeks ago

    Mississauga, Canada Canlight Management Inc. Full time

    Assistant Property Manager/Administrator 22 Sep Assistant Property Manager/AdministratorASST. PROPERTY MANAGER/ADMINISTRATORWe are a dynamic mid-market real estate firm looking for qualified assistant property manager/administrator. This position is to support two senior managers with a large and varied portfolio of sites. Successful candidate must have...