Contact Centre Team Leader

Contact Centre Administrator **Role and Responsibilities** - Respond to and process requests through our various sales channels _**(A-Z Claims)**_ - Processing exchanges, returns and refund requests _**(Repicks, Chargebacks & RAs)**_ - Ensuring the accuracy of Customer orders and shipping information _**(Address Verifications)**_ - Responding to Customer...

**Customer Service/Sales Team Leader** **Responsibilities**: 1. Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support. 2. Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews. 3. Develop and implement strategies to...

**Customer Service/Sales Team Leader** **Responsibilities**: 1. Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support. 2. Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews. 3. Develop and implement strategies to...

Customer Service/Sales Team LeaderResponsibilities:Supervise and manage a team of contact center agents, providing coaching, support, and guidance to ensure excellent customer service and support.Monitor and evaluate agents' performance, providing regular feedback and conducting performance reviews.Develop and implement strategies to improve the overall...

AutoShack is on the lookout for a seasoned professional with extensive hands-on automotive repair experience to take on the role of Team Leader. This position is tailor-made for an individual who combines an intimate knowledge of automotive parts with stellar leadership skills. The primary responsibility of this role is to guide our team of contact center...

**Benny&Co.** Are you looking to work as part of a dynamic team? Does the idea of advancing within a growing company excite you? Do you want a job that reflects who you are and is adapted to your needs and lifestyle? **We have the perfect position for you** Our promise? A positive environment that supports your growth and is in line with Benny&Co. values:...

AutoShack is on the lookout for a seasoned professional with extensive hands-on automotive repair experience to take on the role of Team Leader. This position is tailor-made for an individual who combines an intimate knowledge of automotive parts with stellar leadership skills. The primary responsibility of this role is to guide our team of contact center...

We are seeking a dynamic, committed professional to join our team: Project Leader - Mechanical 1.0 Regular Monday - Friday, 35 hours per week ESP Level 9 - $61,443 - $79,287 per annum Reporting to the Team Manager of Design and Construction, the Project Leader is responsible for contract management, supervision, specific and ongoing mechanical related...

Are you an experienced and dedicated individual with a passion for property maintenance? Totalscape Contracting is looking for a Property Maintenance Crew Leader to join our team. If you have a strong work ethic, excellent communication skills, and a knack for leading a crew, we want to hear from you. **Position**: Property Maintenance Crew...

Are you an experienced and dedicated individual with a passion for property maintenance? Totalscape Contracting is looking for a Property Maintenance Crew Leader to join our team. If you have a strong work ethic, excellent communication skills, and a knack for leading a crew, we want to hear from you.Position: Property Maintenance Crew LeaderLocation: 15...

Who are We? For over 25 years, The Cell Phone Centre has been the AUTHORITY in mobile phone communications in Ottawa, Cornwall and Hawkesbury Ontario. We pride ourselves on an EXCEPTIONAL client experience by providing our unique, legendary, out-of-this world service. The Cell Phone Centre (Telus and Koodo Mobile Authorized Dealer) is currently recruiting...

**This is NOT your typical retail sales management job.** **We are looking for a highly motivated individual with a burning desire to succeed in a hybrid retail sales management role. We are a team of mobile communication experts who go the extra mile to ensure our clients get the best device, the best plan, and the best experience. Our mission is to make...

**Sales Superstars Wanted** **Young or old-if you have the stuff, we’ll know. We will train someone who has everything we want. We pay a fair base, but huge performance rewards to get you over $100k and beyond each year. You must be awesome at opening doors and getting appointments from a cold and warm start. You must be highly self-motivated, a terrific...

Store - OTTAWA-KANATA, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...

Who are We?For over 25 years, The Cell Phone Centre has been the AUTHORITY in mobile phone communications in Ottawa, Cornwall and Hawkesbury Ontario. We pride ourselves on an EXCEPTIONAL client experience by providing our unique, legendary, out-of-this world service.The Cell Phone Centre (Telus and Koodo Mobile Authorized Dealer) is currently recruiting for...

2 Doses of Covid-19 vaccination required.Full-time and/or Part-time Positions availableCITYEDGE VISION CENTRE is a specialized ophthalmology practice with a fully equipped refractive cataract surgery suite. We pride ourselves on being a community-based medical eye care with a wide range of services and are an accredited out of hospital premises (OHP). We...

This is NOT your typical retail sales management job.We are looking for a highly motivated individual with a burning desire to succeed in a hybrid retail sales management role. We are a team of mobile communication experts who go the extra mile to ensure our clients get the best device, the best plan, and the best experience. Our mission is to make our...

Store - OTTAWA-KANATA, ON Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help...

We are looking for a passionate and determined RECE leader for this exciting leadership role! The Centre Supervisor will be responsible for all aspects of the day-to-day operations of the Centre and will assist to develop and execute an operational plan that ensures the Centre’s excellence. The Centre Supervisor will cultivate and foster an exceptional...

Operations Manager - Contact Center Company: AutoShack Location: On-site, Kanata, Ontario, Canada Type: Full-time About Us: AutoShack, a leader in the online auto parts retail industry, is known for providing high-quality aftermarket parts at competitive prices. We value innovation, customer satisfaction, and effective team collaboration. As we continue...