Technical Account Manager Team Lead

2 weeks ago

Edmonton, Canada YARDSTICK TECHNOLOGIES Inc. Full time

**About the Company**
- Yardstick Technologies Inc. is a leader in IT outsourcing to small and medium businesses in western Canada. The reason for our success is simple. Build a trusting relationship with our customers by understanding their business as well as they do, implement a technology strategy that supports their growth and then delight our customers with our exceptional service_

As a part of our team, you can expect the best compensation package that includes progressive benefits, a strong employer RRSP matching program, and a health and wellness spending account. We care about your well-being and work-life balance, so we also include a work
- from-home plan and a flex-time program. We are heavily invested in your well-being and regularly run seminars and in-house training around important topics like physical, mental, and emotional health and other important topics like sleep and nutrition. Your future, your happiness, and your health are important to us Come work with us

**Position Overview**

As the Technical Account Manager Team (TAM) Lead you will work closely with the Director of Customer Success (DCS) to help support the success of the TAM team. The focus of this role is making connections with people, motivating, and inspiring them to achieve results. The TAM team is a critical component of our proactive program, and you will be responsible for training and coaching the TAMs to develop the necessary skills to be effective team members. The work involves driving toward results by enrolling the commitment and buy-in of others. You will support, organize, and evaluate the TAM team on a weekly basis and provide needed insight to the DCS as requested. The ability to understand, quickly react and motivate others to adapt to the changing organization environment is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.

**Responsibilities**
- Provide management and instruction and how to deal with daily issues to increase productivity
- Create department consistency by coaching and mentoring around core team process
- Monitor the proactive board to improve the overall performance of key deliverables
- Complete Technical Account Manager responsibilities as required
- Performing Yardstick TAM duties and technology leadership within our MSP
- Provide direction and assistance to TAM’s in identifying issues when producing EHR review documentation
- Scope and quote Time and Material Customer Opportunities
- Perform Reactive Support services
- Participation and support in the IT Steering Committee
- Conduct customer focused audits as needed

**Qualifications**
- 5+ years of experience with IT deployment and IT Strategy
- 5+ years of experience of Network Administration
- 2+ years of experience of Server Administration
- Experience training and mentoring technical teams.
- Valid class 5 operator’s license
- Well-developed interpersonal skills both verbally and written.
- Results oriented with the ability to manage multiple priorities.
- Passionate about results and a sense of accountability

**Job Types**: Full-time, Permanent

**Salary**: $85,000.00-$105,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Work Location: In person

  • Technical Consultant/Team Lead

    2 weeks ago

    Edmonton, Alberta, Canada Computronix Full time

    Welcome to Computronix - Your Next Career MoveAre you a Senior Technical Consultant ready to join a highly dynamic and engaging team at Computronix?As our Sr. Technical Consultant, you will be at the forefront of designing complex projects and leading software developers to support our top-notch software solutions.Your role is crucial in ensuring the success...

  • Technical Consultant/team Lead

    4 weeks ago

    Edmonton, Canada Computronix Full time

    **About Computronix** For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision. As a Sr. Technical Consultant, you...

  • Technical Consultant/team Lead

    2 weeks ago

    Edmonton, Canada Computronix Full time

    **About Computronix** For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision. As a Sr. Technical Consultant, you...

  • Technical Consultant/Team Lead

    1 month ago

    Edmonton, Canada Computronix Full time

    About Computronix… For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision.  As a Sr. Technical Consultant,...

  • Technical Consultant/Team Lead

    2 weeks ago

    Edmonton, Alberta, Canada Computronix Full time

    About Computronix... For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision. As a Sr. Technical Consultant,...

  • Technical Consultant/Team Lead

    4 weeks ago

    Edmonton, Canada Computronix Full time

    About Computronix… For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision.  As a Sr. Technical Consultant,...

  • Technical Consultant/Team Lead

    5 days ago

    Edmonton, Alberta, Canada Computronix Full time

    About Computronix...For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision. As a Sr. Technical Consultant, you...

  • Technical Consultant/Team Lead

    5 days ago

    Edmonton, Canada Computronix Full time

    About Computronix…For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software. Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision. As a Sr. Technical Consultant, you...

  • Technical Consultant/Team Lead

    1 month ago

    Edmonton, Canada Computronix Full time

    For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software.Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision.As a Sr. Technical Consultant, you will work in a highly...

  • Technical Consultant/Team Lead

    4 weeks ago

    Edmonton, Canada Computronix Full time

    For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software.Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision.As a Sr. Technical Consultant, you will work in a highly...

  • Technical Consultant/Team Lead

    2 days ago

    Edmonton, Canada Computronix Full time

    For over 40 years, Computronix has been defined by high-quality customer service, ethical business practices, and superior software.Though much has changed in technology, our values of trust, respect, and service have remained as we continue to serve our clients and staff with excellence and vision.As a Sr. Technical Consultant, you will work in a highly...

  • Accounting Team Lead

    2 weeks ago

    Edmonton, Canada the Bissell Centre Full time

    **WHO WE ARE** - Are you an _**Accounting **_Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based...

  • Accounts Payable Team Lead

    2 weeks ago

    Edmonton, Canada ShawCor Ltd. Full time

    At Mattr, we have built a true team environment where all employees are empowered to contribute to the success of the company. We want you to join our team! **THE ROLE** Reporting to the Financial Controller, this role is responsible for the timely and accurate invoice processing of the company and ensures the timely and accuracy of payments to our...

  • Accounts Payable Team Lead

    2 weeks ago

    Edmonton, Canada Mattr Full time

    **ROLE - ACCOUNTS PAYABLE TEAM LEAD** **JOB SUMMARY** Reporting to the Financial Controller, this role is responsible for the timely and accurate invoice processing of the company and ensures the timely and accuracy of payments to our suppliers, while taking the company’s cash position into consideration. This position supervises and leads a team of...

  • Technical Lead, Maximo

    2 weeks ago

    Edmonton, Alberta, Canada ATCO Full time

    At ATCO we are challenging the status quo and aspiring to make a positive impact on the world. With our commitment to accelerating the energy transition, we've become a meaningful player in the future of sustainable energy. While the rest of the industry is thinking, we are executing and bringing ideas and solutions to life. ATCO has a strong...

  • Security Technical Lead

    4 days ago

    Edmonton, Canada Convergint Technologies Ltd Full time

    Convergint is currently recruiting for a Security Technical Lead to join our growing team in our Edmonton location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Services and supports existing customers by responding to service...

  • Technical Account Manager

    3 weeks ago

    Edmonton, Canada YARDSTICK TECHNOLOGIES Inc. Full time

    Yardstick Technologies Inc. is a leader in IT outsourcing to small and medium businesses in western Canada. The reason for our success is simple. Build a trusting relationship with our customers by understanding their business as well as they do, implement a technology strategy that supports their growth and then delight our customers with our exceptional...

  • Security Technical Lead

    2 weeks ago

    Edmonton, Alberta, Canada Convergint Technologies Ltd Full time

    Convergint is currently recruiting for a Security Technical Lead to join our growing team in our Edmonton location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Services and supports existing customers by responding to service...

  • Accounts Receivable Team Lead

    3 weeks ago

    Edmonton, Canada GREAT NORTH WELLHEAD AND FRAC Full time

    **Hours of work**: 40 hours per week, Monday to Friday **Location**: This position can work out of Edmonton, Calgary or Red Deer. The Accounts Receivable Team Lead position is responsible for a variety of daily tasks and duties supporting the company’s revenue cycle with sales orders, invoicing, invoice uploading, customer management, AR portal...

  • Technical Account Manager

    1 week ago

    Edmonton, Canada YARDSTICK TECHNOLOGIES Inc. Full time

    Yardstick Technologies Inc. is a leader in IT outsourcing to small and medium businesses in western Canada. The reason for our success is simple. Build a trusting relationship with our customers by understanding their business as well as they do, implement a technology strategy that supports their growth and then delight our customers with our exceptional...