Security Technical Lead

7 days ago

Edmonton, Canada Convergint Technologies Ltd Full time

Convergint is currently recruiting for a Security Technical Lead to join our growing team in our Edmonton location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. The Technical Lead may also be responsible for system installation, programming, system start-up/check-out, certification, and related customer training on projects. The technical lead provides technical supervision, coaching, and mentoring to field colleagues with respect to the installation and service on Security projects. This role facilitates the delivery of assigned projects effectively and within budgeted cost and time schedules.

**Who You Are**

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Technical Lead.

**Who We Are**

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

**What you’ll do with “Our Training and Your Experience”**
- Installs, programs, test, repairs, and services a substantial variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency
- Oversee the technicians on the customer site including managing weekly working rotations to ensure all planned and break-in work is handled in a timely, efficient manner. Completing weekly timesheet approvals, mid-year and annual performance reviews, providing technical training, guidance and support, and liaising with Convergint office
- Reads blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
- Work with technicians and customers on improvement opportunities to enhance Customer’s operational needs including maximizing efficiencies.
- Work with Installation group, service group and dispatch to coordinate field resources to support work volumes and schedules of execution
- Capable of operating systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
- Consult with management and/or engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
- Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
- Provide sales support to advance Convergint growth opportunities in our marketplace.
- Identify potential project risks, communicate to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
- Actively promote Convergint’s CSP program to our customers in conjunction with the service team and may perform quality assurance visits.
- Using technical knowledge, skills and experience, mentor and train less experienced staff. Provides technical guidance to workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Provides performance feedback to management regarding technical team (Project and/or Service Specialists).
- Executes all work in accordance with Provincial, local regulations, general best practices as well as company health and safety policies and procedures. Promote and enforce company health and safety policies and procedures. Review and sign all relevant safety paperwork.
- Always acts as “our customer’s best service provider” thereby ensuring Convergint is the customer’s first choice for service.
- Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
- Keeps up t

  • Security Technical Lead

    2 weeks ago

    Edmonton, Alberta, Canada Convergint Technologies Ltd Full time

    Convergint is currently recruiting for a Security Technical Lead to join our growing team in our Edmonton location. As the Security Technical Lead, you will be responsible for providing customer and technical support for a broad range of installed systems including basic to complex systems. Services and supports existing customers by responding to service...

  • Security - Team Lead - Southgate Mall

    6 days ago

    Edmonton, Canada Paladin Security Full time

    Security - Team Lead - Southgate Mall **Essential Job Functions**: - Review Incident Reports to ensure that standard are maintained in accordance with the sites protocols. - Assist the Site Supervisor with initial and ongoing site training programs. - Participate in regular meetings with the clients and Site Supervisor - Coach and motivate front line...

  • Security - Team Lead - Southgate Mall

    2 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Security - Team Lead - Southgate MallEssential Job Functions: Review Incident Reports to ensure that standard are maintained in accordance with the sites protocols. Assist the Site Supervisor with initial and ongoing site training programs. Participate in regular meetings with the clients and Site Supervisor Coach and motivate front line personnel in their...

  • Technical Lead

    2 weeks ago

    Edmonton, Alberta, Canada O.E.M. Remanufacturing Company Inc. Full time

    Company:O.E.M. Remanufacturing Company Inc.Number of Openings:1Worker Type:PermanentPosition Overview:Job Description:Reporting to the Technical Product Manager, the Technical Lead will:Determine root cause of component failure through the Failure Analysis process Prepare technical reports supporting root cause determination Drive reliability initiatives...

  • Security Guard

    2 months ago

    Edmonton, Canada Paladin Security Full time

    Security Guard - Team Lead - Edmonton City Centre **Typical Job Duties**: - Provide a high level of customer service in a challenging and dynamic environment - Directing all activities of Paladin personnel under your care - Performing regular inspectations of property - Implement instructions as provided by the following; Property Management Team, Property...

  • Security Guard

    2 weeks ago

    Edmonton, Canada Paladin Security Full time

    Security Guard - Team Lead - Edmonton City Centre **Typical Job Duties**: - Provide a high level of customer service in a challenging and dynamic environment - Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with site policies and procedures - Respond professionally to site emergencies (alarms, medical...

  • Security Guard

    2 weeks ago

    Edmonton, Alberta, Canada Paladin Security Full time

    Security Guard - Team Lead - Edmonton City CentreTypical Job Duties: Provide a high level of customer service in a challenging and dynamic environment Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with site policies and procedures Respond professionally to site emergencies (alarms, medical emergencies, fires and...

  • Security Supervisor

    4 weeks ago

    Edmonton, Canada Canadian Security Services. Full time

    **Overview**: **Duties**: - Supervise security staff and assign duties - Monitor surveillance systems and respond to any suspicious activities - Implement and enforce security protocols and procedures - Conduct regular patrols to ensure the security of the premises - Coordinate with law enforcement agencies when necessary - Investigate incidents and prepare...

  • Security Solutions Sales Representative

    1 week ago

    Edmonton, Canada Chubb Fire & Security Canada Corporation Full time

    _**The Chubb Fire & Security Difference...**_ - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...

  • Technical Lead

    4 weeks ago

    Edmonton, Canada Applied Electronics Full time

    Applied Electronics Limited is a national industry leader in Digital Media Integration Solutions and Service. Our primary goal is to provide our customers with the highest degree of customer satisfaction in all aspects of our business. We are currently seeking a **Technical Lead** for our **Edmonton **regional office. **Summary**: In accordance with...

  • Technical Lead, Fermentation

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Innovates Full time

    InnoTech Alberta is seeking a qualified scientist or engineer to assist with and lead the identification, evaluation, design and execution of fermentation processes and downstream processes for clients and partners. Oversight of day-to-day client service delivery with a focus on technical deliverables, quality control, and project development and execution...

  • security guard supervisor

    4 weeks ago

    Edmonton, Canada Guardium Security Services Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingSecurity guard agencyTasksAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsPrepare and submit progress and other reportsRequisition or order materials,...

  • Security Solutions Sales Representative

    2 weeks ago

    Edmonton, Alberta, Canada Chubb Fire & Security Canada Corporation Full time

    _The Chubb Fire & Security Difference..._ Service Excellence_ Technology leadership_ Focus on Quality_ National Coverage_ Single Point of Contact_ A Name You Can Trust_Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced solutions to many of the...

  • Full Time Mobile Security

    2 weeks ago

    Edmonton, Canada PWM Security Full time

    **Mobile Security - FULL TIME** PWM is dedicated to employee development and advancement through our training and company-wide growth. PWM focuses on helping our employees build successful careers in the security industry. PWM Loss Prevention Services offers the most custom and versatile services to our clients. We are a client-driven organization with our...

  • Security (Operation) Supervisor

    2 weeks ago

    Edmonton, Canada Intercept Security Services (ISS) Full time

    **Job description** Intercept Security Services is a leading provider of security officers for a wide variety of companies across Calgary, Edmonton, Kelowna and Vancouver. Our company prides itself on the high level of security it provides, both visible and behind the scenes; as well as the professionalism of its security officers across client-companies,...

  • Security - Site Supervisor - Edmonton Public Library

    3 weeks ago

    Edmonton, Canada Paladin Security Full time

    Security - Site Supervisor - Edmonton Public Library The Edmonton Public Library utilizes a community based security program that focuses on managing the behaviors of the visitors on the property, and promotes relationship building with the community members who use the services within the building. The Paladin Security Site Supervisor will be the liaison...

  • Technical Architect

    2 weeks ago

    Edmonton, Alberta, Canada Tundra Technical Solutions Inc. Full time

    Project NameCloud MigrationCloud Service EnhancementsPlatform EnhancementsScopeCloud Platform Services supports the GOAs fully integrated Cloud products Cloud landing zones and M365 services that enable APS staff to work more collaboratively and efficiently as they deliver valuable programs and services to Albertans. The Cloud Platform Services area is also...

  • Technical Lead

    2 weeks ago

    Edmonton, Alberta, Canada O.E.M. Remanufacturing Company Inc. Full time

    Company:O.E.M. Remanufacturing Company Inc.Number of Openings:1Worker Type:PermanentPosition Overview:As a Technical Lead - Salvage, you will be responsible for technical support and developing detailed, high quality processes, and production documentation relating to major salvage engine components. This will be in support of OEM's strategy of building high...

  • Security (Operation) Supervisor

    2 weeks ago

    Edmonton, Alberta, Canada Intercept Security Services (ISS) Full time

    Job descriptionIntercept Security Services is a leading provider of security officers for a wide variety of companies across Calgary, Edmonton, Kelowna and Vancouver. Our company prides itself on the high level of security it provides, both visible and behind the scenes; as well as the professionalism of its security officers across client-companies, sites...

  • Security Field Supervisor

    3 weeks ago

    Edmonton, Canada Backwoods Security Services Full time

    **Backwoods Security Services is seeking an experienced Security Field Supervisor to cover sites throughout Alberta.** **Wage**:$25.00 / Hour **Schedule**:10 Days on; 4 Days off (some on-call as needed) **What we offer**: - Reliable Work hours - Competitive Wages - A competitive Health Benefit Package - Flexible Shifts to suit a work life balance -...