Regional Manager

2 weeks ago

Montréal, Canada BOEING Full time

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Jeppesen Canada is seeking a** Regional Manager - Customer Management **to lead our Service Leader, Premium Support, and Client Management teams. In this role, you will be responsible for providing exceptional service to airlines using our Digital Aviation solutions.

In this role you will, through the Service Leaders, oversee all ongoing service deliveries for Customers in the region, including Support, Customer Success and Production Services. As well as tightly collaborating with and supporting partnering organizations such as Sales, Implementation, Solution Consulting, Finance and Consulting. You will be instrumental in establishing and recruiting our new Service Leader function.

**Position Responsibilities**:

- Hire, lead and manage a regional team of Service Leaders.
- Directly manage the reginal Premium Support and Client Management teams.
- Oversee the delivery of services to airline customers in the region, ensuring high levels of customer satisfaction.
- Ensure the Service Leaders develop and maintain strong relationships with airline customers, acting as a trusted advisor and escalation point for any issues or concerns.
- Collaborate closely with other departments, including Sales, Implementation, Solution Consulting, Finance, and Consulting, to ensure seamless service delivery.
- Drive continuous improvement initiatives to enhance service delivery processes and customer experience.

**Employer will not sponsor applicants for employment visa status.**

**Basic Qualifications** (Required Skills/Experience)**:

- 7 or more years of experience in Customer facing B2B roles.
- 5 or more years of experience with Commercial Airline Operations.
- 5 or more years of experience managing complex Customer Services delivery teams or functions.
- 5 or more years of experience driving change within a complex matrix organization.
- 5 or more years of experience working in a global organization with colleagues and Customers from different cultures and in different time zones.
- Must be legally able to work in Canada.
- Individual must not pose a risk for safeguarding of controlled goods.
- Must be eligible to handle US export-controlled data.
- Demonstrated ability to drive change and implement process improvements.

**Preferred Qualifications (Desired Skills/Experience)**:

- Familiarity with TSIA’s LAER model

**Relocation**:
**Additional Information**:

- Please also submit a CV or resume written in English._
- (NOTE : Le générique masculin est utilisé sans discrimination et uniquement dans le but d’alléger le texte.)_

Jeppesen Canada est à la recherche d'un** Gestionnaire régional - Gestion de la clientèle **pour diriger nos équipes de chefs de service, de soutien supérieur et de gestion de la clientèle. Dans ce rôle, vous serez chargé de fournir un service exceptionnel aux compagnies aériennes qui utilisent nos solutions d'aviation numérique.

À ce titre, vous superviserez, par l'intermédiaire des chefs de service, toutes les prestations de service en cours pour les clients de la région, y compris les services de soutien à la clientèle, de succès client et de production. Et vous collaborez étroitement avec les organisations partenaires telles que les Ventes, la Mise en œuvre, le Solution conseil, la Finance et Expert-conseil, et leur apportez votre soutien. Vous jouerez un rôle déterminant dans la mise en place et le recrutement de notre nouvelle fonction de chef de service.

**Responsabilités du poste**:

- Recruter, diriger et gérer une équipe régionale de chefs de service.
- Gérer directement les équipes régionales de soutien Premium et de gestion de la clientèle.
- Superviser la prestation de services aux compagnies aériennes clientes dans la région, en veillant à ce que le niveau de satisfaction des clients soit élevé.
- Veiller à ce que les chefs de service développent et entretiennent des relations solides avec les clients des compagnies aériennes, en jouant le rôle de conseiller de confiance et est la personne ressource pour faire remonter tout problème ou préoccupation.
- Collaborer étroitement avec d'autres départements, notamment les Ventes, la Mise en œuvre, le Solution conseil, la Finance et Expert-conseil, afin d'assurer une prestation de services sans faille.
- Mener des initiatives d'amélioration continue afin de rehausser les processus de prestation de services et l'expérience des clients.

**Qualifications de base** (compétences/expérience requises)**:

- 7 ans ou plus d'expérience dans des fonctions B2B en contact avec la clientèle.
- 5

  • Regional Manager

    2 weeks ago

    montréal, Canada Summit Search Group Full time

    Regional Property Manager Montreal, QC Our client in the Storage Solutions industry is looking for an experienced Regional Property Manager to oversee their Montreal and surrounding area locations. The Regional Property Manager is responsible for the day to day operations and sales for their region. The Regional Property Manager will visit each location...

  • Regional Manager

    3 weeks ago

    montréal, Canada Summit Search Group Full time

    Regional Property ManagerMontreal, QCOur client in the Storage Solutions industry is looking for an experienced Regional Property Manager to oversee their Montreal and surrounding area locations. The Regional Property Manager is responsible for the day to day operations and sales for their region. The Regional Property Manager will visit each location...

  • Regional Manager

    4 weeks ago

    Montréal, Canada Real Fruit Bubble Tea Inc. Full time

    _**Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 103...

  • Regional Operations Manager

    2 weeks ago

    Montréal, Canada BGIS Full time

    **Who We Are** **SUMMARY** For the assigned region(s), the Regional Operations Manager is accountable for operations management and meeting service delivery obligations, meeting all internal and external requirements, achieving budget and client satisfaction. In addition, this role is also responsible for contributing to strategic and account management...

  • Regional Manager

    4 weeks ago

    Montréal, QC, Canada Summit Search Group Full time

    Regional Property Manager Montreal, QC Our client in the Storage Solutions industry is looking for an experienced Regional Property Manager to oversee their Montreal and surrounding area locations. The Regional Property Manager is responsible for the day to day operations and sales for their region. The Regional Property Manager will visit each location...

  • Regional Manager, Partnerships

    4 weeks ago

    Montréal, Canada Business Development Bank of Canada Full time

    No other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....

  • Regional Sales Manager

    3 weeks ago

    Montréal, Canada Vortex Aquatic Structures International Full time

    Through coaching and education, the Regional Sales Manager supports a team of sales executives in developing the market and increasing sustainable and profitable product sales year over year in their region. **Responsibilities**: - Creates and implements a sales plan for aggressively growing revenue in region. - Trains and coaches Sales Executives in their...

  • Regional Sales Manager

    3 weeks ago

    Montréal, Canada Renuit- Northern Contours Full time

    We are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a Regional Sales Manager, you will be responsible for overseeing sales activities and driving revenue growth within your assigned region. You will lead a team of sales representatives, develop and implement sales strategies, and build strong relationships with key...

  • Regional Sales Manager

    1 week ago

    Montréal, Canada Renuit- Northern Contours Full time

    We are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a Regional Sales Manager, you will be responsible for overseeing sales activities and driving revenue growth within your assigned region. You will lead a team of sales representatives, develop and implement sales strategies, and build strong relationships with key...

  • Regional Sales Manager

    2 days ago

    Montréal, Canada Renuit- Northern Contours Full time

    We are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a Regional Sales Manager, you will be responsible for overseeing sales activities and driving revenue growth within your assigned region. You will lead a team of sales representatives, develop and implement sales strategies, and build strong relationships with key...

  • Regional Manager

    3 days ago

    Montréal, Canada Laurus Summer Camp Full time

    **Regional Manager - Camp and Extracurricular programs** **Position Summary** In the role of Regional Manager, you will assume a critical responsibility in the overall success of our organization’s day camps. Your primary focus will be overseeing the management and operations of multiple campsites. This dynamic position demands a strategic thinker with...

  • Regional On Premise Manager

    2 weeks ago

    Montréal, Canada Red Bull Full time

    **Company Description**: The Regional On Premise Manager (ROPM) is responsible for the On Premise volume and development of the brand in the Quebec and the Maritimes regions. Achieved by leading all five (5) On Premise Managers (Musketeers) effectively and managing and optimizing the available resources to achieve Business Plan objectives. The ROPM trains...

  • Regional Operations Manager

    3 weeks ago

    Montréal, Canada SuperiorMasterBuilt Hotels Ltd Full time

    MasterBUILT® Hotels develops, builds, manages and invests in best-in-class limited service hotels across Canada. We live and breathe new build hotels developing more than anyone else in the country. Being an industry leader means we are always in search of the best people that share our four Core Pillars, are ideal team players, and a have a desire to learn...

  • Regional Manager

    3 weeks ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: With the continued growth of our client **Bell Canada** and as one of their preferred partners OSL, a Bell Authorized Agent, is recruiting for a Neighbourhood Multi Dwelling Unit (MDU) Regional Manager. OSL is a people-first, award-winning company that provides outsourced sales solutions for some of North America’s largest Fortune 500 companies....

  • Regional Sales Manager

    3 weeks ago

    Montréal, Canada Q-Line Trucking Full time

    **The Regional Sales Manager (RSOM) will monitor, analyze, and report on sales metrics and systems that support the growth and development of Q-Line Logistics. On a routine basis the RSOM key responsibility will focus on the sales pipeline tracked in Q-Line’s CRM and other systems that lead managers and National Sales Representatives (NSR’s) to achieve...

  • Regional Property Manager

    4 weeks ago

    Montréal, Canada Armco Capital Full time

    **Job description**: Reporting to the Asset Management Director, the Regional Property Manager will be responsible for overseeing the operational and financial performance of a portfolio of properties within a designated region. The incumbent will supervise the Property Managers as well as Third party leasing agents (when needed). **Key...

  • Regional Sales Manager

    4 weeks ago

    Montréal, Canada Q-Line Trucking Full time

    **The Regional Sales Manager (RSOM) will monitor, analyze, and report on sales metrics and systems that support the growth and development of Q-Line Logistics. On a routine basis the RSOM key responsibility will focus on the sales pipeline tracked in Q-Line’s CRM and other systems that lead managers and National Sales Representatives (NSR’s) to achieve...

  • Regional Operations Manager

    2 weeks ago

    Montréal, Canada Foodtastic Full time

    **About the Company** Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny. **Regional...

  • Regional Quality Manager

    2 weeks ago

    Montréal, Canada Archer Daniels Midland Company Full time

    **REGIONAL QUALITY MANAGER**: Montreal Canada Quality & Food Safety **Regional Quality Manager** **Location** Canada **Position Type** Operations **Salary** Full-Time, Exempt **Compensation **This position offers a complete benefit package, retirement, health, life, vision and dental insurance **Pre-employment Requirement **Successful completion of...

  • Regional Manager- Quebec

    3 weeks ago

    Montréal, Canada Penny Appeal Canada Full time

    **Regional Manager Quebec** **About Penny Appeal Canada** Penny Appeal Canada is a relief organization with a really BIG vision for the world. We want to create the best societies we can and to break the cycles of need and poverty for good. That’s why we work to turn small change into a BIG DIFFERENCE. We are a proud member of a global Penny Appeal...