Housekeeping Manager

2 weeks ago

Victoria, Canada EMR Vacation Rentals Full time

**Job Summary**:
**Responsibilities**:

- Hire, train, and manage housekeeping contractors and potential future cleaning employees.
- Manage cleaning, greeting, and repair and maintenance schedules.
- Ensure that all cleaning supplies are stocked, tracked, and available for guest use.
- Conduct regular inspections of rental properties to ensure cleanliness standards are met.
- Respond to guest complaints and requests in a timely manner.
- Maintain accurate records of housekeeping activities.
- Manage departmental budget.
- Track and manage turnover/consumables supplies ordering and delivery to the property.
- Manage property laundry.
- Review service provider invoices for accuracy using company accounting procedures.
- Have a high understanding and be fully capable of using technology due to all management software systems being cloud based.
- Provide direct cleaning of properties.
- Turnover checks on properties to ensure guest ready and quality control.
- Provide direct guest greeting services.
- Help find solutions to reduce costs for services.
- Manage Maintenance and Repair schedules.
- Purchasing property supplies.
- Communicate with the Homeowner Relationship Managers on issues that need to be managed or addressed by property owners.
- Must be available to work evenings, weekends, and holiday periods.
- Work with hard deadlines.

**Qualifications**:

- High school diploma or equivalent required; associate’s or bachelor’s degree in hospitality management or related field preferred.
- Minimum of 3 years professional resort or vacation rental cleaning experience, housekeeping management experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Must have a reliable car.
- This is a work from home and in the field position and must have a reliable computer, provide their own cell phone.

**Salary Expectations**:
**How To Apply**:
**Salary**: $42,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Cleaning or House Cleaning: 1 year (required)
- Cleaning: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 75% (required)

Work Location: On the road

Application deadline: 2023-06-03
Expected start date: 2023-06-06

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