Resource Manager

2 weeks ago

Victoria, Canada Aramark Full time

The purpose of the role is to support the client in all matters pertaining to any supply issues and act as a conduit to resolve said issues between vendor partners and client. Duties might include supply disruption mitigation, missing or shorted items review, conflict resolution between drivers and staff or other issues arising as a result of vendor error. The end goal it to help the client alleviate issues and encourages vendor accountability while maintaining a positive working relationship.
Support the sourcing of capital equipment and other materials to meet the client's needs and match unique products and offerings to unique challenges and situations.
Coordinate the day-to-day operations of the Aramark office and ensure that contract deliverables are met as per the contract. And prepare financial information for the client as well as billing. Ensuring that vendors and contractors invoices are paid, and payments are made in a timely manner.
Act as a consultant to the client providing best practice opportunities and cost saving initiatives that can be leveraged as part of the Aramark buying power. Allowing the client to access to our programs and provide opportunities to resources, and as such coordinate use and implementation of resources.
Adapt to find ways to meet everchanging client needs in a dynamic world.

**Responsibilities**:

- Resolve vendor issues mitigating problems that might occur due to any multitude of problems.
- Source products and supplies as required by the client to fulfill any unique issues or challenges that they are facing.
- Monitor the activities of both Aramark and Client to ensure that deliverables of the contract are met.
- Act as client liaison and partner, building relationships with internal and external stakeholders to perform key tasks and initiatives.

**Qualifications**:

- Bachelor’s degree (ideally Food Services)
- 4-7 years combination education and experience Acute Hospitality Management (Food Services, Housekeeping, Laundry)
- Advanced Food Safe
- Sales, financial management, public speaking, supply chain, support services knowledge, Adaptable, responsive, active listener, relationship building

**Working Conditions**:

- Some travel ~60%+ depending on client need (Within Victoria)
- Work in support services areas with potential hazards such as laundry equipment and chemicals as required by client
- Work from home and flexible schedule are potential but need to be available during regular office hours

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