Supervisor, Housekeeping

2 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 17 March 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1- Salary Grade- $4,849.00 - $4,907.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE- Hours of Work- 37.5 hours a week- Start Date- 4/1/2024- End Date- 9/15/2024- Employee Group:
- CUPE 917 - Term- # of Hires Needed- 1- Position Number- 994070- Category- Housekeeping- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.
- Job SummaryReporting to the Manager, Residence Facilities, the Supervisor of Housekeeping demonstrates a high level of professionalism at supervising and coordinating work, for the Housekeeping team of approximately 30-50 Service Workers (SWs). The Housekeeping team is responsible for maintaining a clean, safe and inviting environment for students, staff and guests that live and work at the Residence Complex at UVic. The Supervisor of the Housekeeping team will also submit and track service request, create and maintain documents required for daily operations, maintain a high standard of cleanliness and safety, and serves to enhance the customer service experience of students, guests and staff.
- Job Requirements**Skills**:

- Demonstrated ability to show professionalism to create positive cooperative working relationships through the effective use of interpersonal skills in all interactions
- Effective verbal and written communication and listening skills.
- Ability to accurately follow written and oral instructions.
- Ability to lead and participate in team building initiatives and events.
- Ability to direct the work of others to meet scheduled objectives, without close supervision.
- Ability to troubleshoot and problem solve cleaning challenges and see them through to completion.
- Ability to embrace and positively adapt to change.
- Demonstrated ability to contribute to respectful and inclusive relationships.
- Ability to operate and demonstrate all hand and power cleaning tools.
- Willingness and ability to work any recognized shift, including weekends, and attend meetings or training that may occur outside of regular shift hours.
- Good physical health required for constant mobility, bending, lifting and reaching.
- Neat and clean appearance

**Specialized Knowledge/Education**:

- Certification in a commercial cleaning program or equivalent level of experience.
- Supervisory experience or an equivalent level of education.
- Operational knowledge of computers and computer software including MS Office Suite software, Adobe Software.
- Expertise in operation and demonstration of commercial cleaning equipment and tools
- Knowledge and understanding of the chemistry of cleaning including knowledge of materials, methods and equipment.
- Knowledge and understanding of environmentally responsible cleaning techniques.
- Knowledge of university Enterprise software (e.g. FMIS) is an asset.

**Experience**:

- A minimum of five years’ commercial cleaning experience.
- A minimum of three years supervising a staff of 30 or more people, preferably in a unionized environment.
- A minimum of five years handling customer service interactions.

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

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