3pl Warehouse Operation Manager

2 weeks ago


Toronto, Canada ACROCARGO EXPRESS Full time

**Responsibility**:

- in charge of daily operations at warehouse. Streamline and standardize business processes according to local operations requirements. Establish instruction and regulation of day-to-day operations. Be responsible for specific business KPIs.
- Onboard local customers. Communicate and solve daily operations issues.
- Responsible for assigning and managing employees to ensure a safe and efficient work environment, minimizing operational cost and maximizing operational quality.
- Optimize operations process of the overseas logistics business. Support new business launch, SOPs and training.
- Develop training materials, organize training programs to warehouses' associates and 3PL partners, improve the overall operations capacity.
- Analyze and report operational performance. Continuous improvement of operational management.
- Ensure compliance with government and company regulations, policies and procedures.

**Essential Qualifications**
- Bachelor's degree in logistics, supply chain or other related field.
- 3 years' experience in warehousing.
- Familiar with the workflow and system of warehousing, distribution and after-sale services, etc. Experience in logistics planning and operations management.
- Must be fluent in English and Chinese Mandarin.
- Excellent organization, planning, collaboration and communication skills. Service and teamwork oriented, can work under pressure.
- Self-confident and passionate.

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Richmond, BC V6X 1X5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person



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