Patient Administrative Associate

6 months ago


Toronto, Canada Sunnybrook Health Sciences Centre Full time

**Summary of Duties**

The PAA will be located in the Cystoscopy Department and deployed primarily to this area. PAA is responsible for the co-ordination of patient flow and patient activities; administrative services for the patient care unit; and the maintenance of patient records, staffing, scheduling, payroll, and administrative support to patient care unit.

**Qualifications/Skills**
- Community College Diploma
- Outstanding Customer Service Skills essential
- Medical Terminology course
- One year of Administrative/Business experience required, in a health care setting preferred
- Demonstrated Patient-Focused Care/Customer Service behaviour
- Working knowledge of Excel
- Keyboarding at 40 w.p.m. or data entry of 106 net keystrokes/minute
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment
- Excellent problem-solving and communication skills
- Demonstrated ability to work in a team environment



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