Scale House Clerk

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday) thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of the AIM community, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

**Job Description**:
We are seeking a detail-oriented and organized Scale House Operator to join our team **Monday to Friday, from 7:45am-5:00pm, and every other Saturday from 7:45am-3:00pm**. As a Scale House Operator, you will be responsible for managing the weighing and recording of incoming and outgoing metal materials. Your role will involve accurately documenting weights, ensuring compliance with regulations, and providing exceptional customer service. This position requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.

**Responsibilities**:

- Operate the scale system to accurately weigh incoming and outgoing metal materials. Record weights and relevant information in the computer system or on paper records
- Greet and assist customers in a friendly and professional manner. Provide information about our services, answer inquiries, and address customer concerns or issues
- Maintain accurate records of all transactions, including weights, material types, and customer information. Prepare reports as required by management or regulatory authorities
- Ensure compliance with company policies, industry regulations, and safety protocols. Verify the identification and documentation of drivers, carriers, and vehicles
- Issue receipts, and process payments accurately
- Communicate effectively with internal departments, drivers, and customers to coordinate operations and resolve any discrepancies or issues

**Qualifications**:

- Previous experience as a scale house operator, preferably in a recycling or industrial setting
- Knowledge of weighing systems, equipment, and procedures
- Familiarity with metal recycling processes, materials, and specifications is advantageous
- Strong attention to detail and accuracy in recording and documenting information
- Excellent customer service and interpersonal skills
- Ability to handle cash transactions and maintain accurate records
- Strong organizational and multitasking abilities in a fast-paced environment
- Effective communication skills, both verbal and written
- Ability to work independently and as part of a team
- Must be available to work **every other Saturday**, 7:45am-3:00pm

Additional Information
- A competitive wage, vacation, benefits and a RRSP matching program
- The tools and support needed to be successful in your career and professional development
- A dynamic & rewarding work environment that is also a lot of fun
- Flexible work options that support a good work-life balance