Guest Services

2 weeks ago

Port Coquitlam, Canada Sabai Thai Spa Inc Full time

Job Type**:Full-time**

We are an upscale Day Spa with multiple locations that has been operating for 18+ years. We are looking for a talented Spa Coordinator to add to our Port Coquitlam team. We would like you to join our growing team of 150+ staff over 7 locations

**Requirements**:

- Minimum 2 years of experience in customer service fieldVerbal and written communication skills to interact clearly with customers, vendors and other employees
-Time management skills to prioritize and complete a side variety of tasks throughout the day
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

**What we offer you**
- Compensation is based on individual performance2 week vacation pay after one year of employment
-Statutory holidays, or stat pay in lieu.
-Commissions are offered on retail sales
-Group bonus available if the target is met
-Benefits for Full-Time employees (After 6 months employed)
- Staff discounts on services and retail, Special friends and family rates

**Spa Coordinator tasks will include but are not limited to**:

- Being the first point of contact in the spa, you will greet clients as they arrive for their appointments and build authentic relationships with our clienteleManaging the day-to-day operation of the front desk and the spa, assisting the Spa Manager and Assistant Manager throughout the day
-Sanitizing, cleaning and disinfecting the reception and waiting area in between clients and as needed
-Checking clients in and out
-Booking clients in for appointments, over the phone and in person
-Assisting clients with purchasing spa service, retail skincare products, and other merchandise. Training on our skincare ranges will be provided
-Assisting with monitoring inventory of all retail, back-bar and equipment/disposables
-Opening and closing the clinic as needed
- Ensuring our clients feel welcomed and invited into our serene spa space at all times
- Being a team player and willing to help the team to achieve the sales target goal

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