Change Management Specialist
19 hours ago
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We are looking for a passionate and driven **Change Management Specialist**who has the fun-loving energy to engage with our clients and give them a great project experience.
- Want to work closely with a talented team to create innovative solutions for customers and contribute to a vibrant work culture.
- Proactively offer solutions, think outside the box, and are confident in bringing your ideas forward to overcome obstacles and make a positive impact.
- Are comfortable with ambiguity and willing to seek direction if you need it.
- Are a lifelong learner. You're curious, learn quickly, and enjoy mentoring to help others grow their career while you grow yours.
- Can move easily from project to project and juggle competing priorities with ease.
- Want to create an exceptional experience for customers, colleagues, and yourself.
- Enjoy collaborating with colleagues in-person to share ideas, solve problems, and celebrate together.
- Proactively providing support and mentorship for your team with regular check ins, additional learning, and offer guidance for best practices.
**Required Qualifications & Experience**
- Post secondary education in a related field or equivalent work experience and education (e.g. Certificate in Project Management)
- 5 years - Experience conducting change impact analysis.
- 5 years - Experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users)
- 5 years - Experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans.
- 5 years - Experience with current methodologies and design thinking, especially in relation to improving service experience.
- Change Management ProfessionalTM (CCMPTM) certification
- 3 years - Experience developing readiness programs, training or stakeholder engagement.
- 3 years - Experience in public sector procurement processes with an organization of similar size and complexity as the GoA
- 3 years - Experience using ERP systems such as SAP
- 3 years - Experience working in or for the public sector.
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