Assistant Location Manager

5 months ago


Bowmanville, Canada First Student Canada Full time

FIRST STUDENT is North America’s largest & leading school bus company. We are currently hiring an

Assistant Manager for our School Bus Operations in Bowmanville, ON.

Job Overview

Oversee and co-ordinate day-to-day aspects of the student transportation operation. Plan, organize and co-ordinate the branch’s daily operations in order to achieve the highest standard of customer service and employee satisfaction. Work closely with the Location Manager and staff to ensure superior level of service is delivered to both internal and external customers. Provide effective coaching to employees and assist in their personal development.

**RESPONSIBILITIES**:
Oversee daily location operations. Assist in supervising drivers, office personnel and maintenance personnel with regard to operating procedures

Promote the highest standard of quality service to employees through teaching, coaching, training, counseling and leading by personal example

Liaise with board transportation officers and managers

Supervise vehicle and route assignment in accordance with location practices

Ensure vehicle maintenance programs are completed in a cost efficient, timely manner

Assist Location Manager in implementing new company programs or policies, with the aim of ensuring buy-in and an effective change process for employees

Provide input and assists Location Manager on manpower, developmental and training issues

Chair Health & Safety Committee

Supervise and assist dispatch to ensure routes run on schedule and driver concerns and problems are resolved

Coordinate and monitor specific daily route management needs for local school boards, as well as pre-startup route planning

Assist in budget preparation

Interview and hire driver applicants

Accident and WSIB investigation, including all related reports

Month end reporting, including fuel reconciliation, payroll and A/P accruals

Administer permit process for all park out locations and takes ownership of park-out list

Administer the outside fueling function via station cards and the FuelCard Team

Supervise and complete additional projects as assigned

**EDUCATION**:
College or University degree preferred. Courses in management, accounting and human resources would be an asset. Appropriate vehicle licenses required.

**EXPERIENCE/KNOWLEDGE**:
A minimum of 1-3 years management experience or completion of management training program, in a bus operations environment

Supervisory experience, financial skills and strong customer relations skills

Sound knowledge of safety policies, procedures and practices

Sound knowledge of Microsoft Office and E-mail

Sound knowledge of branch working practices

Sound knowledge of the Highway Traffic Act, Municipal by-laws, and CVOR requirements

Basic knowledge of vehicle or equipment maintenance for the purposes of trouble shooting and identifying problems

**WORKING CONDITIONS**:
Location / office environment. Travel to customers / prospects.

KIJI


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