General Manager, Hotel

5 months ago

Bowmanville, Canada Hotel General Manager - Durham Full time

**WE ARE HIRING**

**GENERAL MANAGER - HOTEL IHG EXPERIENCE PREFERRED**

Do you have what it takes to put a smile on someone face? Can you lead a team of professional customer service specialists and hotel staff? Then we are looking for you Come join our team and help us make a difference.

Our team is looking for a General Manager who will be responsible for all aspects of hotel operations and management, from overseeing the day-to-day activities and staff to ensuring our guests have the most enjoyable stay and upholding the hotel/brand standards. The GM is an ambassador for the hotel and the brand will be responsible to ensure optimal sales levels and reputation.

You will support us by providing your expertise in the following areas:
**Sales**
- Drive and implement sales plans that drive measurable incremental occupancy, increase average rates
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel
- Effectively communicate and market aspects of the hotel that are sustainable or “green” and use
- information to gain new business opportunities

**People**
- Develop programmes and initiatives to increase team engagement that are aligned with

the hotel’s service philosophy
- Develop, implement and monitor team member succession planning to ensure future bench strength
- Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance
- Oversee HR related actions in accordance with company rules and policies

Guest Experience
- Demonstrate brand citizenship by maintaining compliance with all required brand and service standards
- Drive improvement in guest satisfaction goals.
- Collaborate with colleagues and hotel team members to establish and implement services and
- programmes that meet or exceed guest expectations
- Speak to guests - ask for their feedback and build relationships

**Financial**
- Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets
- Analyze financials to drive revenues, future profitability and maximum return on investment
- You will focus on developing and setting sales and marketing strategies and revenue targets for the hotel and actively work on ensuring the plans are implemented, results are monitored and goals are achieved.
- You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.

**You will bring**
- Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
- 5-10 years of prior hotel management experience with a strong emphasis on Sales/Business Development, or equivalent combination of education and experience
- Must speak fluent English along with other languages preferred
- The ability to use distribution channels and technology platforms to drive revenue and maximize market share
- Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position

**Competencies**
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
- There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
- We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. We will provide accommodations throughout the recruitment and selection process to applicants with disabilities. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- Holidays
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Bowmanville, ON L1C 5M2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel Management: 3 years (required)

Work Location: In person

  • General Manager, Hotel

    5 months ago

    Bowmanville, Canada Holiday Inn Express and Suites Full time

    **WE ARE HIRING** **GENERAL MANAGER - HOTEL IHG EXPERIENCE PREFERRED** Do you have what it takes to put a smile on someone face? Can you lead a team of professional customer service specialists and hotel staff? Then we are looking for you! Come join our team and help us make a difference. Our team is looking for a General Manager who will be responsible...

  • Hotel Operations Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Hotel Front Desk ManagerONTARIO INC. is seeking a highly skilled and experienced Hotel Front Desk Manager to join our team.Key Responsibilities:Develop and implement policies and procedures for daily hotel operationsRecruit, hire, and supervise front desk staffConduct performance reviews and training sessionsNegotiate with clients for the use of hotel...

  • Hotel Operations Manager

    4 days ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Description:We are seeking a seasoned Hotel Operations Manager to join our team at Ontario Inc. The ideal candidate will have a proven track record of successfully managing hotel operations, with a focus on delivering exceptional customer experiences and driving business growth.Responsibilities:Policies and Procedures: Develop and implement policies and...

  • Hotel Operations Manager

    7 days ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job DescriptionONTARIO INC. is seeking a skilled Hotel Front Desk Manager to lead our customer service team.ResponsibilitiesDevelop and implement policies and procedures for daily hotel operations.Recruit, hire, and supervise a team of staff members.Conduct performance reviews and provide training sessions to ensure staff meet performance...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Hotel Front Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at ONTARIO INC.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies and procedures for daily hotel operations to ensure a smooth and efficient guest experience.Staff Management: Recruit,...

  • Hotel Operations Manager

    2 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Title: Hotel Front Desk ManagerAt ONTARIO INC., we are seeking a highly skilled Hotel Front Desk Manager to join our team.The ideal candidate will have a strong background in customer service and be able to effectively manage our front desk operations.Duties:Develop and implement policies and procedures for daily front desk operations.Recruit and hire...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Title: Hotel Front Desk ManagerJob Summary: We are seeking a highly skilled Hotel Front Desk Manager to join our team at ONTARIO INC. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews, and conducting...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    As a key member of the Ontario Inc. team, the Hotel Front Desk Manager will be responsible for overseeing the daily operations of the hotel's front desk. This includes developing and implementing policies and procedures, recruiting and hiring staff, and supervising a team of 1-2 people. The ideal candidate will have a secondary school graduation certificate...

  • Hotel Front Desk Manager

    3 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Hotel Front Desk ManagerAt ONTARIO INC., we are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews, conducting training...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Title: Hotel Front Desk ManagerAbout the Role:We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at ONTARIO INC. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews,...

  • Hotel Front Desk Manager

    3 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Hotel Front Desk Manager Job DescriptionAt ONTARIO INC., we are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews,...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Title: Hotel Front Desk ManagerJob Summary: We are seeking a highly skilled Hotel Front Desk Manager to join our team at ONTARIO INC. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews, conducting training...

  • Hotel Front Desk Manager

    4 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Title: Hotel Front Desk ManagerAbout the Role:We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at ONTARIO INC. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews,...

  • Hotel Front Desk Operations Manager

    3 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job Title: Hotel Front Desk Operations ManagerJob Summary: We are seeking a highly skilled Hotel Front Desk Operations Manager to join our team at ONTARIO INC. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance...

  • Hotel Front Desk Supervisor

    1 week ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Hotel Front Desk ManagerOntario Inc. is seeking a skilled Hotel Front Desk Manager to oversee daily operations, supervise staff, and ensure exceptional customer service.Key Responsibilities:Policies and Procedures: Develop and implement effective policies and procedures for daily front desk operations.Staff Supervision: Recruit, hire, and supervise a team of...

  • Hotel Operations Director

    15 hours ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    About ONTARIO INC.At ONTARIO INC., we are committed to delivering exceptional service and creating a welcoming environment for our guests. As a Hotel Front Desk Manager, you will play a vital role in ensuring that our customers receive the best possible experience during their stay.We are seeking an experienced and dynamic individual to lead our front desk...

  • Hotel Front Desk Manager

    3 weeks ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    Job DescriptionONTARIO INC. is seeking a highly skilled Hotel Front Desk Manager to join our team. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, supervising staff, conducting performance reviews, conducting training sessions, negotiating with clients for...

  • Chief Operations Officer

    5 days ago

    Bowmanville, Ontario, Canada ONTARIO INC. Full time

    At Ontario Inc., we are seeking a skilled and experienced Chief Operations Officer to join our team as a Hotel Front Desk Manager. This is a full-time position, requiring 35-40 hours of work per week.About the RoleThe successful candidate will be responsible for developing and implementing policies and procedures for daily operations, ensuring that all...

  • General Handyman

    2 months ago

    Bowmanville, Canada Best Western PLus Bowmanville Full time

    handyman basic plumbing electrical drywall painting minor repairs for a 52 room hotel Work Location: In person

  • Restaurant General Manager

    5 months ago

    Bowmanville, Canada Pizza Hut Canada - PH Hartenberg - Store 335-02 Full time

    **Location: 215 King St E, Bowmanville, Ontario** To eat. To laugh. To share. That’s why people come to Pizza Hut. It’s the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication. If you’re an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you...