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Office Administrator
3 months ago
**About Us**: Through the Woods Psychology is a leading mental health practice in Calgary dedicated to providing compassionate and client-focused services. We believe in fostering resilience, understanding, and growth, empowering individuals and families to overcome life's challenges and lead fulfilling lives.
We are seeking a friendly and organized Office Administrator to join our team at Through the Woods Psychology. As the first point of contact for our clients, you will play a crucial role in creating a welcoming and supportive environment. Your responsibilities will include greeting clients, answering phone calls, scheduling appointments, managing administrative tasks, and providing general support to our team.
**Responsibilities**:
- Manage the front desk/reception area, including greeting clients, answering phones, and handling inquiries.
- Coordinate client appointments and manage the clinic schedule to optimize efficiency and client flow.
- Handle client concerns or complaints in a professional and timely manner, ensuring a positive client experience.
- Schedule appointments and maintain the appointment calendar.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Handle billing and invoicing tasks, including processing payments and insurance claims.
- Maintain cleanliness and organization in the reception area and common spaces.
- Collaborate with the clinical team to ensure seamless coordination between administrative and clinical functions.
- Develop and manage social media content to uphold the clinic's online visibility and engagement.
**Requirements**:
- Bachelor's degree or equivalent experience in healthcare administration, business management, or a related field
- Preference will be given to applicants with previous experience in a reception or administrative role
- Commitment to upholding ethical standards and maintaining client confidentiality.
- Strong interpersonal and communication skills.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Ability to and prioritize tasks and manage multiple priorities.
- Compassionate and empathetic demeanor.
- Knowledge of mental health office procedures and terminology is an asset.
- Familiarity with Jane App is an asset.
- Familiarity with Canva or similar software is an asset.
**Benefits**:
- Competitive compensation based on experience.
- Professional development opportunities.
- Supportive and collaborative work environment.
- Opportunity to make a positive impact in the lives of clients.
Through the Woods Psychology is committed to providing high-quality mental health care and support services to our clients. We look forward to welcoming a dedicated Office Administrator to our team to help us achieve this mission.
Pay: $40,000.00-$60,000.00 per year
**Benefits**:
- Flexible schedule
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (preferred)
**Language**:
- English (required)
Work Location: In person
Application deadline: 2024-05-18
