Quality Specialist

7 months ago

Vancouver, Canada Graham Full time

Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and knowledgeable teams deliver projects that enable communities to thrive and people to live, work, move and grow in a rapidly changing world. With over nine decades of experience, Graham has the resources, capacity and expertise to undertake projects of every scope, scale and complexity. Join our team to deliver a better tomorrow.

We are seeking top-tier talent to join our Buildings division and deliver innovative projects in the healthcare, education, hospitality, recreational, entertainment, retail, commercial office, mixed-use, multi-family residential and light industrial sectors. As a member of this collaborative team, you can expect a safe, diverse and inclusive environment, and on-going learning and career development opportunities.

**About the role**:
Reporting to Senior Project Manager, the Quality Specialist 2 is accountable for training and providing assistance and support to the project team members in planning, implementation, coordination, and reporting of Quality Management System (QMS) requirements at project level.

Essential functions may include involvement in the Tender Quality Assessment (TQA), Project Quality Risk Assessment (PQRA), supporting the development of Project Specific Quality Plans (PSQP), Inspection and Test Plans (ITP), Deficiency Management, Lessons Learned, and a relentless focus on meeting and exceeding internal and external customer needs and expectations.

The incumbent has the technical proficiency, leadership skills, and communication skills to manage the quality requirements for multiple projects, and receives guidance from a Quality Manager and Senior Project Manager as they gain the necessary experience and proficiency to become fully autonomous in project quality management delivery from bid to completion.

**As a Quality Specialist at Graham, you will**:

- Assist in conducting pre-install meetings with subcontractors and suppliers prior to the start of a new item of work
- Ensure implementation of the Project Specific Quality Plan (PSQP) on project sites
- Ensure the implementation and the regular updating of the Inspection and Test Plan(s) (ITP)
- Conduct random field verification of subcontractor’s quality control activities
- Participate in conducting field inspection and testing by third party laboratories / consultants
- Manage and track the implementation of the Deficiency Management Process (i.e. initiating Field Surveillance Reports (FSR), Corrective Action Report (CAR), and Non-Conformance Reports (NCR)
- Review the Field Surveillance Reports (FSR), Corrective Action Report (CAR), and Non-Conformance Reports (NCR) based on frequency and severity of occurrence and findings
- Assist in conducting quality orientation of new workers on project sites
- Monitor deficiencies brought about by clients, consultants, and / or third-party site observation / inspection
- Ensure that Quality Key Performance Indicator (KPI) data for the project is documented
- Participate in the Testing and Commissioning process
- Ensure all requirements for quality during the handover are met
- Assist in the Tender Quality Assessment process with the estimators during the tender stage
- Ensure that Project Quality Risk Assessment (PQRA) is conducted for the project upon awarding of project contract
- Support the development of Project Specific Quality Plans (PSQP) for projects with inputs from project team members
- Support the development of Project Specific Inspection and Test Plans (ITP) with coordination from team members, and solicit subcontractors’ inputs for their scopes of work
- Ensure risks identified in the Tender Quality Risk Assessment (TQA) and Project Quality Risk Assessment (PQRA) have been incorporated in the ITP
- Assist in identifying quality inspection forms applicable to the project scope of work during the ITP process and require subcontractors to review the forms for their own use
- Assist in conducting preconstruction start-up meetings with subtrades and suppliers to inform them of the project quality requirements
- Develop training plans and train workers on-site, detailing the requirements of the PSQP
- Assist in requesting quality plans and inspection forms from subcontractors and suppliers
- Build effective relationships with internal and external customers, design team, subcontractors, suppliers, and user groups that reflect and support Graham’s core values
- Demonstrate HSE and Quality behaviors that reflect corporate expectations
- Take personal responsibility for own health and safety, and that of other workers, visitors to the site(s), the community, and the environment
- Know and comply with client r

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