Quality Assurance Specialist

3 days ago

Vancouver, British Columbia, Canada Arc'teryx Full time
About Arc'teryx

Arc'teryx is a company committed to creating high-quality outdoor apparel and equipment. We strive to maintain our product and brand integrity by upholding the highest quality standards in technical apparel production.

Salary and Benefits

The salary for this position ranges from $69,000 to $86,000 per year. Our competitive bonus program and benefits package make us an attractive employer for those seeking a rewarding career in quality control.

Job Description

As a Quality Control Specialist at Arc'teryx, you will be part of a small team responsible for ensuring the quality of our finished goods. Your expertise will enable us to develop, implement, and monitor effective and efficient quality control processes. You will work closely with local and overseas Quality specialists to achieve this goal.

Your key responsibilities will include:

  • Developing innovative QC processes by working directly with our local and overseas Quality Team to establish standardized methods of inspection and process control.
  • Collaborating with cross-functional teams by offering your expertise in best practices and knowledge of products and standards.
  • Performing time-studies to gather data on QC inefficiencies.
  • Investigating quality failures, performing root cause analysis and working with QPMs to implement corrective action plans.
  • Managing inspection processes domestically and overseas through our inspection platform.
  • Creating inspection workflows to optimize individual QC efficiencies for specific product types and factories.
  • Partnering with local and overseas QC Managers to develop intelligent inspection planning to optimize QC efficiency.
  • Working with the other QC Specialists, Quality Data Specialist and QC Manager to understand the elements of product quality that have the greatest impact on customer satisfaction.
  • Partnering with Product Development and Product Integrity, as well as our overseas factories to create inspection plans specific to new and existing product types.
  • Visiting overseas factories and performing Quality Control and process audits.
  • Upholding Fair Labor Association's Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc'teryx supply chain.
  • Working closely with the Amer Sports Global Sourcing Vendor Sustainability team on quarterly business reviews and training/capacity building.
Requirements and Qualifications

To succeed in this role, you will need:

  • 2+ years' experience in quality control, preferably in the apparel or manufacturing industry.
  • Formal training in quality control methods and best practices.
  • Direct experience auditing production facilities' quality processes.
  • Experience in garment development and production.
  • Excellent organizational and interpersonal skills.
  • The ability to balance and focus on multiple, overlapping priorities and deadlines without losing sight of the big picture.
  • Strong verbal and written English communication skills.
  • Good problem-solving skills and the grit to persevere through challenging issues.
  • Experience working in a diverse, cross-cultural team.
  • A commitment to honesty and integrity.
  • The ability to balance autonomy and collaboration.
  • The passion to inspire breakthrough thinking and continuous improvement.
  • An unwavering commitment to doing what is right.
  • A passion for the outdoors that matches our own.

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