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Clinic Receptionist

4 months ago

Calgary, Canada Active Back To Health Centre Full time

**Ad title**: Patient Experience Coordinatorhelp us deliver an awesome patient experience while having fun every day and adding to your career skills

**Who we are**: Active Back to Health is a well-established, multidisciplinary clinic located in the Chinook Professional Building. We are a unified team of health practitioners consisting of Chiropractors, RMTs, a Physiotherapist and both a Naturopathic and Medical Doctor who work collaboratively to ensure our patients receive the highest level of professional and patient-focused care. Our admin team consists of our Patient Experience Manager, one full-time and two part-time Patient Experience Coordinators who combined have over 45 years of experience. We are looking for our next team member to join us in our mission to provide the best quality care to Calgarians.

**Contact me if you have the same CORE VALUES**:

- _TEAMWORK_
- _PATIENT-CENTRED CARE_
- _RESPECT_
- _INTEGRITY_
- _COMPASSION_

**What we offer our next team member**:
1. Part-time hours - 12-15hrs/week, mainly Friday/Saturday

2. A competitive compensation

3. Free on-site parking

4. Extra hours available

5. Paid onboarding and training

6. Career Courses that help build your skillset

**Preferred Experience (NOT required)**:

- Prior work in retail or customer service (example - clothing, electronic, sports store)
- Experience in a call center
- Prior work in healthcare setting (example - Chiropractic/Physiotherapy/Medical Office)
- Familiar with billing insurance companies (example - Blue Cross, Telus Portal etc)
- Familiar with computers and office equipment

**Job Summary**:

- Provide an excellent level of customer service to patients
- Greeting and assisting patients and answering phones
- Checking in patients and processing all transactions including Direct Billing
- Booking appointments
- Open and closing facility
- Performing a variety of duties including folding laundry, daily cleaning, and refilling supplies.
- Assist therapists with all inquires, patient follow-up

**Take action.** Send your resume to our Admin Team and we will get back to you within 1 business day. Also, answer 1 question - Where is your favourite place you have traveled too??

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Company events
- On-site parking
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: One location