Admin Assistant/intake Worker

2 weeks ago


Scarborough, Canada Polycultural Immigrant and Community Services Full time

Position Title Intake Worker/Administrative Assistant Organization Structure Reports to the Program Manager Job classification Intake Assistant Job Status Full Time - 48 weeks in the Year Location Scarborough South Wages $20.97/hr for 35 hrs per week This is a bargaining unit position Scope of Position: Responsible for ongoing client intake including determining eligibility criteria, gathering basic background information, connecting clients to appropriate settlement counsellors or program representative, assist in orienting and coordinating placement students, assist in the coordination of volunteers to deliver interpretation services within and outside of the agency offices and provide administrative support to multiple program areas. Responsibilities: - Screen clients for initial assessment; identify basic service needs, background information, preferences of language of services and determination of program eligibility - Based on initial contact, complete intake form and enter applicable data into database; refer clients to internal program staff based on identified needs and eligibility;
- Maintain client appointments for site program staff if assigned;
- Promote agency programs and services to individuals and other service providers contacting the site, directing potential partners to appropriate agency contact for further development - Responsible for administering client/student satisfaction surveys as well as conducting follow-up contacts;

**Salary**: $20.97 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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