![Groupe Parima](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
4 weeks ago
**Customer Service Coordinator**
- **The Customer Service Coordinator**_ is responsible for planning, directing and organizing customer service activities for commercial products.
**Responsibilities**:
- Respond to customer request for commercial products
- Maintain respectful business relationships with customers by responding to questions and concerns in an efficient and professional manner
- Establish organizational policies and procedures relating to customer service
- Work with the business development and marketing department, as appropriate, to understand and communicate conscient messages to clients
- First contact with the customer for:
- New purchase orders
- Date tracking for production
- Date tracking for releases of finished products
- Follow-up and management/organization of shipments
- Manage projects for commercial products (change at artwork, packaging items, raw materials)
- Ensure the transfer of products from the Product Development Department (PDS) to the commercial; take over from the Project Manager (PDS) with the customer when the project in delivered
- Follow up with different internal groups to get answers for customers
- Provide information on accounts receivable and work closely with internal departments
**Skills and experience required**:
- Hold a college diploma in business administration or a related field, sales or customer service
- Minimum of 3 years of proven experience in customer support or experience as a customer agent
- Relevant experience in project management
- Perfectly bilingual (spoken and written)
- Have excellent communication skills (both with colleagues and clients)
- Customer focus and flexibility to respond to different types of characters
**What we offer**:
- Flexible work schedule and telework
- Medical - dental & travel benefits
- Group retirement plan
- Recognition program & social activities
- Personal days
- Employee assistance program & online medical service
- Hot Beverages (Hot chocolate, Coffee, Mokaccino)
- Accessible by public transit or free parking
- Referral program
GP1
Type d'emploi : Temps plein, Permanent
Salaire : 50 000,00$ à 60 000,00$ par an
Avantages:
- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Congés payés
- Programme d'Aide aux Employés
- REER Collectif
- Stationnement sur place
Horaires de travail:
- Du Lundi au Vendredi
Formation:
- DEC (Souhaité)
Expérience:
- Gestion du personnel: 1 an (Souhaité)
- Service à la clientèle: 1 an (Souhaité)
Langue:
- Français (Souhaité)
Lieu du poste : En présentiel
-
Customer Service Coordinator
3 weeks ago
Saint-Laurent, Canada MKRAK Management Full timeA Canadian leader in the sporting goods industry located in St. Laurent is looking to expand its team with the addition of a **Customer Service Coordinator** **DUTIES AND RESPONSIBILITIES**: - Act as the primary point of contact for customer service requirements. - Provide knowledgeable answers to questions about product, pricing and availability. -...
-
Logistics Coordinator and Customer Service
2 months ago
Saint-Laurent, Canada MJS AmeriTrans Logistics, Inc. Full time**1. Transportation Coordination**: - Facilitate the movement of goods by coordinating with carriers, drivers, and other logistics partners. - Negotiate and secure transportation services, ensuring cost-effectiveness and timely deliveries. - Monitor and track shipments to provide real-time updates to customers. 2. **Customer Service**: - Act as the...
-
Customer Service
3 weeks ago
Saint-Laurent, Canada Expresco Foods Full time**Summary** Our primary business is providing value added portion - customized protein on stick for the food service and retail industry under the brand Expresco as well as for clients under their own private labels. **Responsibilities** - Customer Services:_ - Maintain a high level of customer satisfaction within the department. - Act as a liaison between...
-
Customer Service Coordinator
1 week ago
Bas-Saint-Laurent, Canada Groupe Parima Full timeCustomer Service Coordinator- The Customer Service Coordinator_ is responsible for planning, directing and organizing customer service activities for commercial products.Responsibilities: Respond to customer request for commercial products Maintain respectful business relationships with customers by responding to questions and concerns in an efficient and...
-
Transportation and Customer Service Coordinator
3 weeks ago
Saint-Laurent, Canada Nature's Touch Frozen Foods Full time**Who are we?** Nature's Touch is one of the largest suppliers of frozen fruit to retailers in North America, Australia, Taiwan and Japan. We offer a full range of products and support multiple private-label programs in addition to our own brands. We are one of the largest fruit buyers globally each year and continue to enjoy strong growth in this emerging...
-
Saint-Laurent, Canada Nature's Touch Frozen Foods Full time**Who are we?** Nature's Touch is one of the largest suppliers of frozen fruit to retailers in North America, Australia, Taiwan and Japan. We offer a full range of products and support multiple private-label programs in addition to our own brands. We are one of the largest fruit buyers globally each year and continue to enjoy strong growth in this emerging...
-
Sales & Customer Service Coordinator
2 months ago
Saint-Laurent, Canada Conglom Full time**What we offer you** Competitive Salary commensurate with experience. Comprehensive individual and family benefits coverage (extended health care, dental and vision care, long-term disability benefits, travel, and life insurance). Voluntary retirement savings plan with employer contribution. Paid personal/sick days. Fully equipped fitness...
-
Sales & Customer Service Coordinator
3 weeks ago
Saint-Laurent, Canada Conglom Full time**What we offer you** Competitive Salary commensurate with experience. Comprehensive individual and family benefits coverage (extended health care, dental and vision care, long-term disability benefits, travel, and life insurance). Voluntary retirement savings plan with employer contribution. Paid personal/sick days. Fully equipped fitness...
-
Sales & Customer Service Coordinator
2 weeks ago
Saint-Laurent, Canada Conglom Full time**What we offer you** Competitive Salary commensurate with experience. Comprehensive individual and family benefits coverage (extended health care, dental and vision care, long-term disability benefits, travel, and life insurance). Voluntary retirement savings plan with employer contribution. Paid personal/sick days. Fully equipped fitness...
-
Logistics and Customer Service Coordinator
3 weeks ago
Saint-Laurent, Canada Nature's Touch Frozen Foods Full time**Logistics and Customer Service Coordinator** **Who we are** Nature’s Touch is one of the largest suppliers of frozen fruit to retailers in North America, Australia, Taiwan and Japan. We provide a full range of products and support multiple private-label programs in addition to our own brands. We are also one of the largest buyers of fruit globally each...
-
Logistics Coordinator and Customer Service
1 week ago
Bas-Saint-Laurent, Canada MJS AmeriTrans Logistics, Inc. Full time1.Transportation Coordination: Facilitate the movement of goods by coordinating with carriers, drivers, and other logistics partners. Negotiate and secure transportation services, ensuring costeffectiveness and timely deliveries. Monitor and track shipments to provide realtime updates to customers.2.Customer Service: Act as the primary point of contact for...
-
Customer Service Coordinator
3 weeks ago
Saint-Laurent, Canada Thread Collective Inc Full timeNous sommes actuellement à la recherche d’un (e) representant (e) service à la clientèle dans notre équipe créative. Vous allez utiliser votre talent et votre expérience dans l’industrie de la mode afin d’aider à croitre notre compagnie tout en offrant un service impeccable. La position est située à Ville Saint Laurent. Ceci s’agit d’un...
-
Logistics and Customer Service Coordinator
1 week ago
Bas-Saint-Laurent, Canada Nature's Touch Frozen Foods Full timeLogistics and Customer Service CoordinatorWho we areNature's Touch is one of the largest suppliers of frozen fruit to retailers in North America, Australia, Taiwan and Japan. We provide a full range of products and support multiple private-label programs in addition to our own brands. We are also one of the largest buyers of fruit globally each year and...
-
Service Coordinator
4 weeks ago
Saint-Laurent, Canada Enersys Full timeLearn More About Our Company **Job Purpose**: Coordinate and execute administrative and supportive account, sales and service activities. Handle questions, complaints and requests from customers, within company policies and procedures, in order to support the unit in realizing commercial objectives and contribute to customer satisfaction **Essential Duties...
-
Service Coordinator
3 weeks ago
Saint-Laurent, Canada Enersys Full timeLearn More About Our Company **Job Purpose**: Coordinate and execute administrative and supportive account, sales and service activities. Handle questions, complaints and requests from customers, within company policies and procedures, in order to support the unit in realizing commercial objectives and contribute to customer satisfaction **Essential Duties...
-
Customer Service Representative
2 weeks ago
Saint-Laurent, Canada Penske Truck Leasing and Logistics Full time**Position Summary**: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, manage service scheduling system and executing daily shop administrative tasks such as phone service and filing. **We Offer You**: Penske values the well-being of our employees and their...
-
Customer Service Representative
2 weeks ago
Saint-Laurent, Canada Versacold Full timeVersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....
-
Service Coordinator
2 weeks ago
Saint-Laurent, Canada Avery Weigh-Tronix Full time**Service Coordinator** **Summary** **Responsibilities**: - Create, assign, and coordinate service technician work schedules. - Establish assignment priorities and dispatch personnel accordingly. - Create, dispatch, debrief, close and invoice work orders (full cycle). - Support the local Branch Manager with creating and submitting work order estimates and...
-
Service Coordinator
2 months ago
Saint-Laurent, Canada Priority Fire Equipment Inc Full time**Job Summary** **Responsibilities** - Act as the primary point of contact for customers' service requirements. - Take service calls from all customers in the Quebec region. - Prioritize & coordinate the schedules of installers and service technicians in collaboration with the technical supervisor. - Order and coordinate the pick-up of inventory needed by...
-
Customer Service Coordinator
3 weeks ago
Saint-Laurent, Canada Fersten Worldwide Full timeResponsible for processing sales orders, validating pricing and stock availability, tracking orders Follow up and respond to customer inquiries about delivery dates, order changes Motivated to learn about products, processes and procedures Preparing returns and issuing credit notes Build and nurture strong relationships with customers Strong...