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Branch Care Coordinator

4 months ago

St Catharines, Canada Air Liquide Full time

**Company presentation**
VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.

**Here is what you will do**
VitalAire is currently recruiting a highly energetic and motivated **Branch Care Coordinator **for our St. Catherine's, ON location.

The Administrative Assistant provides support in the branch as it pertains to oxygen, PAP, and related therapeutics and diagnostics.
- Provides service to customers by providing general information and directs inquiries to appropriate staff members.
- Provides information/demonstrations to prospective clients.
- Assist with sales and maintenance of respiratory products, services, and inventory..
- Creates walk-in appointments for therapeutics and books follow-up appointments
- Provides assistance and answers questions for clients regarding funding programs and insurance requirements.
- Assists staff with the completion of necessary administrative functions and documentations.
- Assists in the management of equipment, devices, and internal assets.
- Supports co-workers and other departments by adhering to all financial operations processes.
- Maintains client confidence, privacy and protects company operations by keeping information confidential.
- Contribute to a safe work environment by following and encouraging safety protocols.
- Improves the operation of the branch by participating in quality improvement activities.

**Here is what you will need**
- College Certificate/Diploma or Equivalent
- Computer literate in Microsoft Office and Google Suite, with strong data entry skills.
- Able to work flexible hours
- 1-2 years of experience in a Call Center or in Office Administration
- Bilingualism is an asset - English/French

**Advantages of working for VitalAire?**
- Work/life integration: We encourage life outside of work
- Inclusive workplace: Bring your whole self to work as you learn and grow
- Growth opportunities: Upward mobility, career progression, and tuition reimbursement. Be part of a group of companies that are present in a total of 78 countries with approximately 64,500 total employees and serves more than 3.8 million total customers and patients.
- Meaningful work: Be a part of a journey that makes a difference in many lives
- Awesome team: Teamwork and connection power our business
- Global collaboration: Collaborate near and far by being part of a global leader
- Strong culture of safety: We weave safety and wellness into all that we do

**Additional information**:

- At VitalAire, we value the health and safety of our customers, patients, and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19. All future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status._

Job Reference: CA06116