Client Service Representative/order Desk

3 weeks ago


Brampton, Canada Hi-Lon Glass Services Ltd. Full time

**Hi-Lon Glass Services Ltd. is an award winning Glass Service Company that specializes in the repair or replacement of all makes and models of windows and doors**. Partners with top Condo Property Manager Companies throughout the Greater Toronto area since 1968. Over the years, Hi-Lon has developed relationships with a large network of suppliers. This enables us to obtain parts for windows and doors that other service companies do not readily have access to. As a result, Hi-Lon is often able to repair problems for a reasonable price whereas, many of our competitors can only replace entire units or systems.

**JOB DESCRIPTION**

The Client Service Representative we are seeking will be able to manage client relationships and provide customer support.

**DUTIES AND RESPONSIBILITIES**
- Fielding customer inquiries, processing new orders, and connecting clients with other departments when needed.
- Update ERP as required to ensure proper communication is documented
- Provide proper information to all customers
- Act as a liaison between internal staff, technicians, corporations and customers
- Maintain notes on work orders that are scheduled for production
- Contact suppliers and production department when ETA’s requests are initiated, update co-workers
- Initiate service requests by collecting pertinent information from the customers, creating work orders and updating internal database
- Work closely with other teams within the organization to maintain optimal customer service levels
- Additional duties as assigned

**QUALIFICATIONS**
- Previous office and client management experience is required
- Minimum college education required
- Excellent coordination skills needed
- Extremely detail-oriented and well organized
- Comfortable with Microsoft Office including Excel Spreadsheets
- Able to work in a fast paced environment
- Excellent written, listening and verbal communication skills

Monday
- Thursdays 8:30am-5pm and Fridays 8:30am-4:30pm

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
Wearing a mask is optional.

**Experience**:

- client management: 1 year (required)

Work Location: One location



  • Brampton, Canada GMP Meats Full time

    **Job Summary** **Responsibilities and Duties** Obtaining customers’ details and billing information, and entering the information correctly. Informing customers about prices, shipping dates, and anticipated delays. Entering invoices in Business Central and preparing shipping documents. Forwarding information to the correct departments for delivery of...


  • Brampton, Canada Amir Quality Meats Full time

    **Job Summary** **Responsibilities and Duties** Obtaining customers’ details and billing information, and entering the information correctly. Informing customers about prices, shipping dates, and anticipated delays. Entering invoices in Business Central and preparing shipping documents. Forwarding information to the correct departments for delivery of...


  • Brampton, Canada Linde plc Full time

    **Customer Service Rep. (Order Desk - Full Time) - Brampton, ON** - 22003160 Linde is a leading global industrial gases and engineering company with 2021 sales of $31 billion (€26 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more...


  • Brampton, Canada Algoma University Full time

    **JOB TITLE: Service Desk Specialist - **_Staff Bargaining Unit_ **DEPARTMENT**:Innovation & Technology Services (ITS) **POSITION STATUS**:Permanent-Part-time (20 hours/week) **LOCATION**:Brampton **SUPERVISION RECEIVED**:Help Desk & Training Supervisor **PRIMARY FUNCTIONS**: The primary function of the Service Desk Specialist is to provide technical...


  • Brampton, Canada Algoma University Full time

    **Job Title: Service Desk Specialist**: - Staff Bargaining Unit_ **Position Status**:Permanent, Full Time (35 hours/week) OSSTF **Department**:Innovation & Technology (ITS) **Supervision Received**:Manager, IT Service Operations **Supervision Exercised**:Student Assistants **Location**:Brampton or Mississauga, ON **Number of Positions**:4 (2 full-time...


  • Brampton, Canada Procon Building Supplies Full time

    Pro Con Building Supplies is one of Ontario's premier Building Supply Companies, a family run business since 1985. With over 50 employees, we are part of a dynamic team of smart, motivated individuals who work along side Ontario's largest contractors to provide the best possible construction solutions. We value trust and respect, and thrive on the...


  • Brampton, Canada Algoma University Full time

    _Algoma University is committed to undoing systemic and institutional discrimination and being publicly transparent and accountable. Diversity, equity, and inclusion are fundamental to our Special Mission. In keeping with the Seven Grandfather teachings that are the core values that inform our decisions as an institution, we are committed to creating a...

  • Order Desk

    2 months ago


    Brampton, Canada ANDRE HVAC International Inc. Full time

    **Job description** **Summary** As an Order desk/Office Administrative Assistant, you will be integral to the smooth operation of our organization, reporting directly to the Office Manager. Your primary responsibilities will include managing clerical tasks, providing support to the reception in our multi-line phone systems, and providing exceptional...


  • Brampton, Canada Taylor Demers Mail Processing Inc Full time

    Job Summary: We are seeking a Afternoon Client Service Representative/PrePress Operator to join our team. As a Client Service Representative/PrePress Operator, you will be responsible for providing excellent customer service and building strong relationships with our clients. This role requires strong communication skills, attention to detail, and the...


  • Brampton, Canada Taylor Demers Mail Processing Inc Full time

    Job Summary: We are seeking a Afternoon Client Service Representative/PrePress Operator to join our team. As a Client Service Representative/PrePress Operator, you will be responsible for providing excellent customer service and building strong relationships with our clients. This role requires strong communication skills, attention to detail, and the...


  • Brampton, Canada Procon Building Supplies Full time

    Pro Con Building Supplies is one of Ontario's premier Building Supply Companies, a family run business since 1985. With over 50 employees, we are part of a dynamic team of smart, motivated individuals who work along side Ontario's largest contractors to provide the best possible construction solutions. We value trust and respect, and thrive on the...


  • Brampton, Canada Interchange Financial Corporation Full time

    **Currently **seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations ***: - Brampton, Ontario **Position Type**:Full-time and Part-time availability As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team...


  • Brampton, Canada Interchange Financial Corporation Full time

    **Currently **seeking Full-time & Part Time Foreign Exchange CSRs at the following branch locations**: - Brampton, Ontario **Position Type**:Full-time and Part-time availability As an Interchange Financial Client Services Representative (CSR), you will be joining one of Canada’s leading Foreign Currency Exchange companies, and will be part of a team...


  • Brampton, Canada IT Weapons Full time

    IT Weapons, a division of Konica Minolta Business Solutions (Canada) Ltd. is a managed IT services, cloud solutions and consulting firm that has won over 30 awards for service excellence and technical leadership, and are ranked among the top 50 IT service providers in North America. We're doing well, and we're growing - and now looking to add another great...


  • Brampton, Canada Konica Minolta Full time

    IT Weapons, a division of Konica Minolta Business Solutions (Canada) Ltd. is a managed IT services, cloud solutions and consulting firm that has won over 30 awards for service excellence and technical leadership, and are ranked among the top 50 IT service providers in North America. We're doing well, and we're growing - and now looking to add another great...


  • Brampton, Ontario, Canada avondale Full time

    **Job Opportunity at Avondale**We are seeking a part-time Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients.**About the Role**This is a part-time position that requires availability on Friday, Saturday, and Sunday. We prefer...

  • Order Desk Agent

    3 weeks ago


    Brampton, Canada Caledon Tiles and Construction Specialties Limited Full time

    or equivalent experience **Work setting**: - Retail/wholesale establishment/distribution centre **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Issue receipts and other forms - Maintain...


  • Brampton, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Brampton, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. - At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Order Desk Agent

    3 days ago


    Brampton, Canada Caledon Tiles and Construction Specialties Limited Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset - or equivalent experience **Work setting**: - Retail/wholesale establishment/distribution centre **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and...